Discord will refund Nitro if you ask within 30 days of purchase
Discord's refund policy for Nitro subscriptions is straightforward: you can request your money back within 30 days of when you bought it. This applies whether you purchased a monthly subscription, a yearly subscription, or a three-month plan. The 30-day window starts from your purchase date, not from when your subscription period ends.
The refund covers the full amount you paid. Discord does not prorate refunds — if you bought a three-month plan and request a refund after two weeks, you get back the entire three-month cost, not a reduced amount. However, once 30 days have passed since purchase, Discord's policy does not allow refunds through the standard process.
Key Takeaways
- You have 30 days from your purchase date to request a Nitro refund, regardless of how much of your subscription you have used.
- Refunds are processed through Discord's support system, which you access by opening a ticket on their website.
- Discord will refund the full amount you paid, not a partial amount based on days remaining.
- If you purchased Nitro through a third-party platform like Apple App Store or Google Play, you must request the refund from that platform instead of Discord.
How to request a refund directly from Discord
Start by going to Discord's support page at support.discord.com. Look for the option to submit a ticket or contact support. You will need to sign in with your Discord account. Select the category related to billing or purchases — Discord's support form will have options like "Billing" or "Account & Subscriptions."
In your ticket, explain that you purchased Nitro and want to request a refund. Include the date you bought it and the email address associated with your Discord account. Be clear about which Nitro plan you purchased (monthly, three-month, or yearly). Discord's support team will review your request and respond within a few business days. If your purchase is within the 30-day window, they will process the refund to your original payment method.
Refunds for purchases made through app stores
If you bought Nitro through the Apple App Store, Google Play Store, or another third-party platform, Discord does not handle the refund. Instead, you must request it from that platform directly. This is because the app store processes the payment, not Discord.
For Apple App Store purchases, open the App Store app, go to your account, find the Nitro purchase in your order history, and select "Report a Problem." For Google Play, open Google Play, go to your account, find the purchase, and select "Request a refund." Most app stores give you a window of 15 to 48 hours to request a refund after purchase — this is shorter than Discord's 30-day window, so act quickly if you bought through an app store.
What happens if you are outside the 30-day window
If more than 30 days have passed since your purchase, Discord's standard refund policy does not cover it. However, you can still contact Discord support and explain your situation. While they are not required to refund you, they may make an exception depending on the circumstances — for example, if there was a billing error or if you have a legitimate problem with the service.
Your chances of getting a refund outside the 30-day window are lower, but it costs nothing to ask. When you contact support, be specific about why you are requesting the refund and be honest about how long ago you purchased it. Support staff will review your case individually.
How refunds are processed
Once Discord approves your refund request, the money goes back to your original payment method. If you paid with a credit card or debit card, the refund typically appears within 3 to 5 business days, though your bank may take longer to post it to your account. If you paid through PayPal or another payment service, the refund goes to that account first, and you may need to transfer it to your bank from there.
You will receive a confirmation email from Discord support once the refund is processed. Keep this email for your records. If you do not see the refund in your account after a week, contact your bank or payment provider to check the status.
What canceling Nitro does versus requesting a refund
Canceling your Nitro subscription is different from requesting a refund. When you cancel, your subscription ends at the end of your current billing period — you keep Nitro benefits until that date, and you are not charged again. Canceling does not give you money back for the time you have already paid for.
A refund request, by contrast, asks Discord to reverse the charge entirely and return your money. You lose access to Nitro when ready once the refund is approved. If you straightforward want to stop paying for Nitro going forward without getting your money back, cancel the subscription instead of requesting a refund. You can cancel Nitro in your User Settings under "Subscriptions."
Frequently Asked Questions
Can I get a refund if I used Nitro for the entire month?
Yes. Discord's refund policy does not require you to have used little or none of your subscription. As long as you request the refund within 30 days of purchase, you are within the window, regardless of how much you used Nitro during that time.
What if I bought a yearly Nitro plan and want to cancel after three months?
If you are within 30 days of purchase, you can request a full refund of the yearly amount. If you are past 30 days, Discord's standard policy does not cover it, but you can contact support and explain your situation. Some users report that support will occasionally process a refund or credit for yearly plans even outside the window, though this is not may provide.
Do I lose my Discord account or data if I request a Nitro refund?
No. Requesting a Nitro refund only removes the Nitro subscription and its perks from your account. Your Discord account, servers, messages, and friends list remain unchanged. You can continue using Discord normally without Nitro.
How long does it take to get a refund after I submit my request?
Discord support typically responds to refund requests within 2 to 5 business days. Once approved, the refund is processed to your original payment method, which usually takes 3 to 5 additional business days depending on your bank or payment provider.
Can I request a refund if I bought Nitro as a gift for someone else?
If you purchased a Nitro gift code and gave it to someone else, you will need to request the refund from Discord support. Explain that you purchased a gift code and want to refund it. Discord may ask for the gift code or other details to verify the purchase. The refund goes back to your original payment method, not to the person who received the gift.