What you need to bring and where to start
ICICI Bank lets you open a savings account in person at a branch or online through their website and mobile app. The in-person route takes about 30 minutes if you have your documents ready. The online route can be faster — sometimes you'll have an account number the same day — but you'll still need to visit a branch later to verify your identity in person before you can withdraw money or use a debit card.
Both routes require the same core documents: a government-issued photo ID (passport, driver's license, or Aadhaar card) and proof of your current address (a recent utility bill, rental agreement, or bank statement from another bank). If you're opening an account in person, bring originals and one photocopy of each document. If you're opening online, you'll photograph or scan these documents and upload them.
You'll also need to decide which type of savings account fits your situation. ICICI offers several versions — some with no minimum balance requirement, some that charge a monthly fee if your balance drops below a set amount, and some designed for students or senior citizens with different rules. The basic ICICI Savings Account is the most common choice for someone opening their first account.
Key Takeaways
- You can start online or in person, but you must visit a branch in person at some point to confirm your identity before the account becomes fully active.
- Bring a government photo ID and proof of your current address — originals and one copy if explore in person, or scanned copies if explore online.
- ICICI has different savings account types with different minimum balance requirements, so check which one charges no monthly fee or has the lowest balance you can maintain.
- The online process is faster for getting an account number, but the in-person verification step cannot be skipped and usually happens within a few days of your online process.
Opening an account online through the ICICI website or app
Go to the ICICI Bank website or read the ICICI Bank mobile app and look for the "Open Account" or "New Account" option on the home page. You'll be asked to choose the type of account — select "Savings Account" — and then enter your basic information: full name, date of birth, phone number, and email address.
Next, you'll upload photos of your ID and address proof. Make sure the photos are clear, show all four corners of the document, and are in focus. ICICI will also ask you to take a selfie to match against your ID photo. This usually takes a few minutes and is done right in the app.
After you submit, ICICI will review your documents — this typically takes 24 to 48 hours. If everything looks correct, you'll receive an account number by email or SMS. At this point you have an account, but it's not yet fully active. You'll receive a message asking you to visit a nearby ICICI branch to complete in-person verification. Bring your original ID and the account number they gave you. A staff member will check your ID against the photo you uploaded, and your account will then be fully activated. You can usually do this within a few days of receiving your account number.
Opening an account in person at an ICICI branch
Find the nearest ICICI Bank branch using their branch locator on the website or app. Walk in during business hours — most branches are open Monday through Friday from 10 a.m. to 4 p.m., and some are open on Saturday mornings. You don't need an appointment for a new account.
Tell the staff member at the front desk that you want to open a savings account. They'll give you a form to fill out with your name, address, phone number, email, and occupation. Bring your original ID and address proof, plus one photocopy of each. The staff member will check your documents, make copies if you haven't already, and then take you through the rest of the process.
You'll be asked to sign the account opening form and sometimes a separate document about the account rules. The whole process usually takes 20 to 40 minutes. Before you leave, ask for a receipt showing your new account number. Your debit card will be mailed to your address within 7 to 10 days, and your account is active when ready — you can start depositing money the same day.
What happens after your account opens
Once your account is fully active, ICICI will mail you a debit card, a checkbook (if you requested one), and a welcome letter with your account details. The debit card usually arrives within a week or two. You can start using your account to deposit money, set up direct deposits from an employer, or transfer money to other accounts before your card arrives.
Your first statement will show up 30 days after your account opens. ICICI sends statements by email by default, but you can request paper statements by mail if you prefer. Check your first statement carefully to make sure all your deposits and any fees are correct.
Minimum balance requirements and monthly fees
ICICI's basic Savings Account requires a minimum balance, but the amount varies depending on which version you open and which city you're in. Some accounts have no minimum balance requirement at all. If your balance falls below the required amount, ICICI charges a monthly maintenance fee — usually between 500 and 1,000 rupees, depending on the account type.
Before you open your account, ask the staff member or check the ICICI website to find out the exact minimum balance for the account type you're choosing. If you're not sure you can maintain a high balance, look for their "Zero Balance" or "Basic Savings" account option, which may have no minimum requirement or a much lower one.
Documents you might need in specific situations
If you don't have a government photo ID, ICICI may accept a combination of other documents — for example, a school ID plus a birth certificate. Call your nearest branch or check the ICICI website to ask what alternatives they accept in your situation.
If you're opening an account as a minor (under 18), a parent or legal guardian must be present and will need to bring their own ID and address proof. The account will be in your name, but the guardian's signature will be required on the opening form.
If you've recently moved and your address proof is from your old address, bring a letter from your employer or landlord on official letterhead confirming your current address. Some branches also accept a recent mobile phone bill or electricity bill as proof of address, even if the name on it is slightly different from your ID.
What to do if your process is rejected
ICICI may reject your process if your documents don't match, if there's a problem with your identity verification, or if there's a flag in the banking system related to your name. If this happens, you'll receive an email or SMS explaining the reason.
The most common fix is to visit a branch in person with your original documents and speak to a manager. Bring everything — your ID, address proof, and the rejection notice if you received one. A manager can often resolve the issue on the spot or tell you exactly what additional document you need. If the problem is a name mismatch (for example, your ID says "Rajesh Kumar" but you applied as "Raj Kumar"), bring a document that shows both versions of your name, such as a school certificate or employment letter.
Frequently Asked Questions
Can I open an ICICI savings account if I don't have an Aadhaar card?
Yes. ICICI accepts a passport, driver's license, or other government-issued photo ID. You do not need an Aadhaar card. However, if you plan to link your account to government programs or receive certain types of transfers, you may be asked to provide your Aadhaar number later.
How long does it take to get my debit card after opening an account?
If you open in person, your debit card is usually mailed within 7 to 10 days. If you open online, the timeline is similar — once your in-person verification is complete, the card is ordered and mailed. In both cases, delivery depends on your postal address and can sometimes take up to two weeks.
What's the difference between opening online and in person?
Online is faster for getting an account number — you can have one within 24 hours — but you still must visit a branch for in-person verification before the account is fully active. In-person opening takes longer upfront (30 to 40 minutes) but your account is active when ready. Choose online if you prefer to start the process from home; choose in-person if you want everything done in one visit.
Do I need an initial deposit to open an account?
No. ICICI does not require you to deposit money when you open the account. However, you will need to maintain the minimum balance required for your account type once it's open, or you'll be charged a monthly fee.
Can I open an account if I'm not a resident of India?
ICICI has specific rules for non-residents. You'll need to visit a branch in person with your passport and visa, and the process may take longer. Call your nearest branch or check the ICICI website for their current policy on non-resident accounts, as the rules change periodically.