What you need to open a DCU savings account
DCU (Digital Credit Union) requires you to be a member before you can open a savings account. Membership itself is free, but you must meet one of their membership criteria — the most common route is living or working in Massachusetts, or being a family member of someone who already belongs. Once you are a member, opening the savings account takes about 10 minutes online or by phone.
To start, gather your Social Security number, a government-issued ID, and your current address. You will also need a funding source — either a bank account to transfer money from, or a debit card. DCU does not require a minimum deposit to open the account, though you will need to fund it with at least $1 to set up it.
If you do not yet meet DCU's membership requirements, you can check their current membership criteria on their website. Some credit unions have expanded membership during certain periods, so it is worth confirming your may be able to access before you begin.
Key Takeaways
- You must be a DCU member before opening a savings account, which requires living or working in Massachusetts or being related to an existing member.
- The membership itself is free and takes a few minutes to set up online or by phone.
- Opening the savings account happens when ready after membership is confirmed, with no minimum deposit required.
- You will need your Social Security number, a government ID, and a way to fund the account — either a bank account or debit card.
- The entire process from membership to active savings account typically takes 10 to 15 minutes.
Checking your membership may be able to access
DCU membership is not open to everyone. The credit union serves people who live or work in Massachusetts, plus their family members. If you live outside Massachusetts, you can still join if you have an when ready family member — spouse, parent, child, or sibling — who is already a DCU member.
Before you start the account opening process, visit DCU's website and confirm which membership category fits your situation. This step takes two minutes and saves you from starting an process you cannot complete. If you do not meet the current criteria, note that some credit unions periodically expand their membership rules, so you can check back later.
Opening membership online
Go to DCU's website and select the option to become a member. You will enter your name, address, Social Security number, and date of birth. DCU will verify your identity using information from credit bureaus — this is standard practice and does not affect your credit score.
The verification usually completes within minutes. Once approved, you will receive confirmation and can when ready move to opening the savings account. If verification takes longer, DCU will contact you with next steps, usually asking you to verify information by phone or upload a copy of your ID.
If you prefer not to start online, you can call DCU at their member services number and complete membership over the phone with a representative. The timeline is the same — typically a few minutes for approval.
Opening the savings account after membership is confirmed
Once your membership is active, you can open a savings account through the same online portal or by phone. Select "Open a Savings Account" and choose the account type — DCU offers a standard savings account and sometimes promotional savings products with higher rates for limited periods.
You will confirm your personal information (which DCU already has from membership), set up online banking access if you have not already, and choose how to fund the account. You can link an external bank account and transfer money, or provide a debit card to fund it when ready.
DCU will ask you to fund the account with at least $1 to set up it. There is no maximum opening deposit — you can start with $1 and add more later, or deposit a larger amount right away. The account becomes active as soon as the funding clears, which is usually the same day for debit card funding or within one to two business days for bank transfers.
Funding your new account
You have two main options to get money into your new DCU savings account. The first is to link an external bank account and transfer money electronically — this is free and takes one to two business days. The second is to provide a debit card and fund it when ready, though DCU may place a temporary hold on the funds while they verify the card.
If you are opening the account in person at a DCU branch (if you are in Massachusetts), you can also deposit cash or a check directly. This is the fastest option if you have access to a branch location.
After your account is funded and active, you can manage it entirely online through DCU's website or mobile app. You can set up automatic transfers, check your balance, and move money between your DCU accounts at any time.
What happens after your account is open
Your DCU savings account is now active and ready to use. You will have online access through DCU's website and mobile app, where you can view your balance, transfer money, and manage your account settings. DCU provides a debit card for the savings account if you request one, though you can also move money to a checking account to use for everyday spending.
Your savings account earns interest at the rate DCU is currently offering. Rates change periodically, so check DCU's website to see the current annual percentage yield (APY) for savings accounts. The interest is calculated daily and deposited monthly.
If you have questions about your account after it opens, you can contact DCU by phone, through their website chat, or by visiting a branch in Massachusetts. Member services can help you set up automatic savings transfers, change your account settings, or troubleshoot any issues.
Frequently Asked Questions
Can I open a DCU savings account if I live outside Massachusetts?
Yes, if you have an when ready family member who is already a DCU member. You can join as a family member and then open a savings account. If you have no family connection to DCU, you cannot currently join unless you work in Massachusetts.
How long does it take to open an account from start to finish?
Membership approval usually takes a few minutes online, and opening the savings account takes another few minutes. The entire process is typically 10 to 15 minutes. Your account becomes active once it is funded, which happens when ready for debit card funding or within one to two business days for bank transfers.
Do I need a minimum deposit to open the account?
No minimum deposit is required to open the account, but you must fund it with at least $1 to set up it. You can start with $1 and add more money whenever you want.
What interest rate will I earn?
DCU's savings account rates change periodically. Check their website for the current annual percentage yield (APY) before you open the account. Interest is calculated daily and deposited to your account each month.
Can I open an account by phone instead of online?
Yes. Call DCU's member services line and a representative can walk you through membership and account opening over the phone. The process takes about the same amount of time as opening online.