What you need before you start
ICICI Bank offers savings accounts to individuals 18 and older, and you can open one in person at a branch or online through their website. The bank requires proof of identity, proof of address, and a completed account opening form. You will also need an initial deposit — the amount varies by account type, but most basic savings accounts require between ₹1,000 and ₹10,000 to open.
If you are opening online, you can complete most of the process from home, but ICICI will still need to verify your identity. This happens either through video verification (where you show your documents to a bank representative on camera) or through an in-person visit to a branch within 30 days of starting your process. In-person opening at a branch is faster if you have all documents ready and can visit during business hours.
You will also need a permanent account number (PAN) if your account balance is expected to exceed ₹50,000 in a financial year, though you can provide this later. A mobile number and email address are required for account notifications and online banking access.
Key Takeaways
- ICICI Bank accepts savings account openings online or in person, but online applications still require identity verification either by video or branch visit within 30 days.
- You need proof of identity (Aadhaar, passport, or driver's license), proof of address (utility bill or rental agreement), and an initial deposit of ₹1,000 to ₹10,000 depending on the account type.
- The in-person route at a branch is complete in one visit if you bring all documents; online opening takes 2 to 5 business days after verification is done.
- Your PAN is required only if your balance will exceed ₹50,000 in a financial year, but you can add it after opening if needed.
- Once your account is open, you can set up online banking and mobile app access when ready, though some features may take 24 hours to set up.
Opening in person at an ICICI branch
Visit any ICICI Bank branch with your original identity and address documents. Bring your PAN card if you have one, though it is not required at the time of opening. Fill out the account opening form (Form A) at the branch — the staff will help you if you are unsure about any field. You will sign the form in front of the bank representative, and they will verify your documents by checking them against your face and signature.
Hand over your initial deposit in cash or by cheque. The bank will issue you a receipt and provide your account number on the spot. Your debit card will be mailed to your registered address within 7 to 10 business days. You can begin using your account for deposits and transfers when ready, though some online banking features may not be active until the next business day.
Bring originals of all documents — photocopies alone are not accepted at the time of opening, though the bank will photocopy them for their records. If you do not have a PAN, you can still open the account; just inform the bank that you will provide it later if your balance crosses the threshold.
Opening online through ICICI's website
Go to the ICICI Bank website and select "Open a Savings Account" from the accounts section. You will enter your mobile number, email, and basic personal details. The system will ask you to choose an account type — most people select the basic savings account unless they want specific features like higher interest rates or lower balance requirements.
Upload clear photos of your identity document (Aadhaar, passport, or driver's license) and address proof (utility bill, rental agreement, or bank statement). The photos must show all four corners of the document and be in colour. ICICI will then schedule a video verification call within 24 to 48 hours. During this call, a bank representative will ask you to show your original documents on camera and answer basic questions about your identity and the account purpose.
After video verification is complete, your account is created and you will receive a temporary account number by email. You can log into online banking and set up a password when ready. Your permanent account number and debit card will arrive by post within 7 to 10 business days. If you do not complete video verification within 30 days of starting the process, your request will expire and you will need to start over.
Documents you will need
| Document Type | Accepted Forms | Notes |
|---|---|---|
| Identity Proof | Aadhaar, Passport, Driver's License, Voter ID | Must be current and show your photo and signature. Original required at opening. |
| Address Proof | Utility bill, Rental agreement, Bank statement, Ration card | Must be dated within the last 3 months. Original or notarised copy accepted. |
| PAN Card | PAN card or acknowledgement receipt from income tax department | Required only if balance will exceed ₹50,000 in a financial year. Can be provided later. |
| Initial Deposit | Cash or cheque | Amount depends on account type, usually ₹1,000 to ₹10,000. Required at time of opening. |
What happens after your account opens
Your account is active for deposits and transfers when ready, though your debit card takes 7 to 10 business days to arrive by post. Online banking access is usually available within 24 hours of account opening. You can log in using your account number and the temporary password sent to your email, then change it to something you choose.
Your first statement will be generated 30 days after opening and will be available in your online banking portal. You can request a printed statement by mail or read it from the app. Interest on your savings is calculated daily and credited to your account every quarter (March, June, September, December), though the exact rate varies based on your account type and current market conditions.
If you did not provide your PAN at opening and your balance later exceeds ₹50,000, the bank will send you a notice asking you to submit it. You can do this online through your banking portal or by visiting a branch with your PAN card.
Choosing between online and in-person opening
Open in person at a branch if you want everything completed in one visit and do not want to wait for video verification. This route works well if you live near an ICICI branch and have all your documents ready. The entire process takes 30 to 45 minutes, and you leave with your account number and a receipt.
Open online if you prefer not to visit a branch or want to start the process outside of banking hours. This route is convenient but requires you to be available for a video call within 24 to 48 hours, and you must complete verification within 30 days or your process expires. Online opening takes 2 to 5 business days from start to finish, compared to same-day completion in person.
Both routes result in the same account type and features. The choice depends on your schedule and whether you want the account active when ready or can wait a few days.
Common issues and what to do
If your address proof is older than 3 months, ICICI may ask for a recent utility bill or bank statement instead. If you do not have any of the standard documents, ask the branch whether they accept alternative proofs — some branches will accept a letter from your employer or a notarised affidavit in place of a utility bill.
If your video verification call is missed or you do not answer, ICICI will attempt to reach you again within the 30-day window. If you miss all attempts, your process will close and you will need to restart. Check that your mobile number and email are correct before submitting your online process.
If your debit card does not arrive within 10 business days, contact your branch or call ICICI customer service with your account number. They can reissue the card or provide a temporary card number for online purchases while you wait. There is usually no charge for a replacement card if it is delayed in the mail.
Frequently Asked Questions
Can I open an ICICI savings account if I do not have an Aadhaar card?
Yes. ICICI accepts a passport, driver's license, or voter ID as identity proof instead. You will still need an address proof document. If you have none of these, ask your branch whether they accept alternative documents like a notarised affidavit or employer letter.
What is the minimum balance required to keep the account open?
This varies by account type. Most basic savings accounts have no minimum balance requirement after opening, though some premium accounts require ₹25,000 or more. Check the account details when you choose your type during opening, or ask the branch staff before you explore.
How long does it take to receive my debit card?
Debit cards are usually delivered within 7 to 10 business days of account opening. If it does not arrive within that time, contact your branch with your account number and they can reissue it. You can use your account for online transfers and bill payments before your physical card arrives.
Can I open an account for someone else, like a family member?
No. The account holder must open the account themselves, either in person or online. If the person is a minor, a parent or guardian can open a joint account or a minor savings account on their behalf, but this requires visiting a branch in person with the child's birth certificate and the guardian's identity and address proof.
What if I make a mistake on my account opening form?
If you notice an error before submitting, ask the bank staff to provide a new form. If you discover an error after your account is open, visit your branch with your account number and request a correction. straightforward changes like spelling errors or phone numbers can usually be corrected the same day.