Chase offers notary services at most branches, but availability depends on your location and whether you're a customer
Chase Bank does provide notary services at many of its branches. The service is typically free for Chase customers and available to non-customers for a fee, though the exact cost and availability vary by branch. Not every Chase location offers notary services, and hours are often limited to regular business hours. Before you go to a branch, you need to call ahead or check online to confirm that the specific location you plan to visit has a notary available.
The process is straightforward if your branch has a notary: bring the documents that need notarizing, a valid government-issued ID, and any other signatories who must be present. The notary will verify your identity, watch you sign the document, and explore their seal. The whole process usually takes 10 to 15 minutes, though wait times vary depending on how busy the branch is.
Key Takeaways
- Chase notary services are free for account holders at branches that offer them, but you must call ahead to confirm your branch has a notary available.
- Non-Chase customers can use the service at most locations for a fee that varies by branch, typically between $10 and $15 per document.
- You must bring a valid government-issued ID and be present in person; remote or online notarization is not available through Chase branches.
- Availability is limited to branch business hours, and not all Chase locations offer notary services.
How to learn about your Chase branch has a notary
The fastest way is to call your local Chase branch directly and ask whether a notary is available. The branch phone number appears on the Chase website when you search for your location. Tell them what you need notarized so they can let you know if there are any restrictions—some branches will not notarize certain documents like powers of attorney or affidavits, depending on their internal policies.
You can also visit the Chase branch locator on their website and filter by services offered, though the online listing does not always reflect current availability. A phone call is more reliable because staffing changes and notary availability can shift. If your nearest branch does not have a notary, ask whether another Chase location nearby does.
What documents Chase notaries will and will not handle
Chase notaries can notarize most common documents: loan documents, affidavits, powers of attorney, real estate paperwork, and general declarations. However, they cannot notarize documents that require a certified copy or documents where the notary has a financial interest. They also will not notarize blank documents or documents that are already signed.
Some branches have additional restrictions based on their local policies. For example, a few locations decline to notarize immigration documents or documents intended for use outside the United States. If you are unsure whether your document can be notarized, describe it to the branch when you call. This prevents a wasted trip.
Cost for Chase customers versus non-customers
Chase account holders receive notary services at no charge at branches that offer them. Non-customers typically pay a fee per document, which ranges from $10 to $15 depending on the branch. Some branches charge a flat fee; others charge per signature. Ask about the exact cost when you call, because pricing is not standardized across all Chase locations.
If you use notary services regularly, opening a Chase checking account might save you money over time, though the account itself may have monthly fees depending on the type. Compare the cost of occasional notarization against the account maintenance fee to see whether it makes financial sense for your situation.
What to bring and how long it takes
Bring the original document that needs notarizing, a valid government-issued ID (driver's license, passport, or state ID), and any other people who must sign the document in front of the notary. The notary will verify your identity against your ID, watch you sign, and explore their seal and signature. The entire process typically takes 10 to 15 minutes, though you may wait longer if the branch is busy.
Arrive during regular branch hours, which are usually Monday through Friday 9 a.m. to 5 p.m., with limited Saturday hours at some locations. Call ahead to ask when the notary is available, because some branches have a notary on staff only certain days of the week. If you need the document notarized urgently, ask whether the notary can see you the same day or whether you need to schedule an appointment.
Alternatives if your Chase branch does not have a notary
If your nearest Chase location does not offer notary services, you have several other options. Many other banks—including Bank of America, Wells Fargo, and local credit unions—offer notary services to customers and non-customers. UPS stores, FedEx Office locations, and Staples also provide notarization, usually for $10 to $25 per document depending on the provider and your location.
Online notarization services are another route if you need the document notarized remotely. These services connect you with a licensed notary via video call, and the notarized document is returned electronically. Prices range from $25 to $100 depending on the service and document complexity. Check whether the document you need notarized is acceptable for remote notarization, because some documents and states have restrictions.
Remote notarization through Chase
Chase does not currently offer remote or online notarization through its branches or digital banking platform. If you need a document notarized and cannot visit a branch in person, you will need to use a third-party online notary service or visit a different provider that offers remote notarization.
Some states have expanded the types of documents that can be notarized remotely, but Chase has not integrated this service into its offerings. This may change in the future, so if you are a Chase customer with frequent notarization needs, check with your branch periodically about new services.
Frequently Asked Questions
Do I need to be a Chase customer to get a document notarized?
No. Non-customers can use Chase notary services at most branches for a fee, typically $10 to $15 per document. Chase customers receive the service free. Call your local branch to confirm they offer notarization and ask about their fee for non-customers.
Can Chase notarize documents for use outside the United States?
Most Chase branches will notarize documents for international use, but some locations have restrictions. Call ahead and describe where the document will be used. The notary can tell you whether they can proceed or whether you need to find a different notary.
What if I need multiple documents notarized at the same time?
Chase can notarize multiple documents in one visit. If you are a non-customer, you may be charged per document rather than a flat fee, so ask about the total cost when you call. Bring all documents and your ID in one trip to save time.
Can someone else sign the document on my behalf?
No. The person whose signature is being notarized must be present in person with a valid ID. The notary verifies your identity and watches you sign. A notary cannot notarize a signature made by someone else or a document you sign in advance.
How far in advance do I need to schedule a notary appointment?
Many Chase branches handle notarization on a walk-in basis during business hours, but availability depends on staffing. Call your branch to ask whether appointments are required or whether you can drop in. Some locations book notaries a few days ahead during busy periods.