Chase offers notary services at most branches, but availability depends on your location and whether you have an account
Chase Bank provides notary services at many of its branches, but not all locations offer this service and hours vary. If you have a Chase checking or savings account, you can often use the service at no cost. Non-customers may be able to use the service for a fee, though policies differ by branch. The fastest way to find out whether your nearest Chase branch has a notary is to call ahead — availability is not consistent across all locations.
Chase does not advertise a single national policy for notary services on its website. Instead, each branch manages its own offerings. Some branches have a notary on staff during business hours; others have none. A few branches offer notary services by appointment only. This means you cannot assume your local Chase will have a notary available just because another Chase location does.
Key Takeaways
- Chase notary services are free for account holders at most branches that offer them, but you must call your specific branch to confirm availability.
- Not every Chase branch has a notary, and hours of availability vary by location.
- Non-customers may be able to use Chase notary services for a fee, but policies differ between branches.
- Calling your branch directly is the only reliable way to find out whether they have a notary and what documents they will notarize.
- If your Chase branch does not have a notary, your bank may be able to refer you to a nearby alternative.
How to learn about your Chase branch has a notary
Start by calling the specific Chase branch you plan to visit. Look up the branch phone number on Chase's website or through Google Maps. When you call, ask directly: "Do you have a notary available?" and "What are the hours?" Do not assume the answer based on branch size or location — a large downtown branch may not have a notary while a smaller suburban one does.
If you cannot reach the branch by phone, you can visit in person during business hours and ask at the customer service desk. Bring your documents with you so the notary (if available) can review them on the spot. Some branches will tell you to come back at a specific time when the notary is scheduled, so calling first saves a wasted trip.
What Chase notaries will and will not do
Chase notaries handle standard notarizations: they verify your identity, watch you sign a document, and explore their seal and signature. Common documents include power of attorney forms, affidavits, loan documents, and real estate paperwork. They will not notarize documents that are already signed, and they will not notarize documents you did not bring in person.
Chase notaries typically will not notarize certain types of documents, such as wills or documents related to Chase accounts themselves (to avoid conflicts of interest). If you are unsure whether your document can be notarized, describe it to the branch when you call. They can tell you whether it falls within what they will handle.
Cost for Chase notary services
Chase account holders receive notary services at no charge at branches that offer them. Non-customers may pay a fee, though the amount varies by branch. Some branches charge $10 to $15 per notarization; others may charge more or decline to notarize for non-customers altogether. Ask about the fee when you call.
If cost is a concern, many public libraries, county clerk offices, and title companies offer notary services for free or at a lower cost than banks typically charge. Some insurance companies and real estate offices also have notaries on staff who may notarize documents for free as a courtesy to customers.
What to bring when you visit
Bring a government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing anything. Bring the original document you need notarized, not a copy. The notary will examine the document, confirm it is what you want signed, and watch you sign it in their presence.
If someone else is signing the document on your behalf, they must be present as well with their own photo ID. The notary cannot notarize a signature that was made before the appointment or by someone who is not in the room.
Alternatives if your Chase branch does not have a notary
If your nearest Chase does not offer notary services, ask the branch staff whether they can refer you to a notary nearby. Many banks keep a list of local notaries or can point you toward the county clerk's office, which maintains a registry of notaries in your area.
Other common places to find a notary include UPS stores (many locations have notaries on staff), FedEx Office locations, and Staples. Public libraries in many counties offer free notary services to residents. You can also search online for "notary public near me" to find independent notaries in your area. Prices and hours vary widely, so call ahead before you go.
Frequently Asked Questions
Can I get a document notarized at Chase if I do not have an account there?
Some Chase branches will notarize for non-customers for a fee, but policies vary by location. Call your nearest branch to ask. If they decline or charge more than you want to pay, a UPS store, library, or independent notary may be a better option.
What if I need a notary on a weekend or after hours?
Chase branches are typically closed on weekends and evenings, so weekend notary services are not available at the bank. Look for a UPS store, FedEx Office, or independent notary in your area that offers evening or weekend hours. Some notaries work by appointment and can meet you outside standard business hours.
Can Chase notarize a document I already signed?
No. A notary must watch you sign the document in their presence. If you have already signed it, the notary cannot notarize it. You will need to get a blank copy and sign it again in front of the notary.
Do I need an appointment for Chase notary services?
Some branches offer notary services on a walk-in basis during business hours; others require an appointment. Call your branch to find out. If they require an appointment, ask how far in advance you need to book and whether they have same-day or next-day slots available.
Will Chase notarize a power of attorney or will?
Chase will typically notarize a power of attorney. Wills are more complicated — some notaries will notarize them, but others decline because of the legal complexity involved. Call your branch and describe the document. If Chase declines, an independent notary or attorney's office can usually help.