Chase offers notary services at most branches, but availability and cost vary by location
Chase Bank does provide notary services through its branches. However, the service is not available at every location, and some branches charge a fee while others offer it free to account holders. Your best approach is to call your local Chase branch directly and ask whether they have a notary on staff, what they charge, and whether you need an appointment.
Chase's notary service is typically available during regular banking hours. You will need to bring the document that requires notarization and a valid government-issued photo ID. If you have a Chase checking or savings account, some branches waive the fee for account holders, though this is not may provide across all locations.
Key Takeaways
- Chase notary services are available at most but not all branches, so you must contact your specific location to confirm.
- Fees for notary services at Chase vary by branch and may be waived for account holders at some locations.
- You will need a valid government-issued photo ID and the original document requiring notarization.
- Calling ahead to ask about availability and whether an appointment is required saves you a trip.
How to learn about your Chase branch offers notary services
The fastest way to learn whether your branch has a notary is to call them directly. Use the Chase branch locator on their website or call 1-800-935-9935 and ask to be transferred to your local branch. When you call, ask three things: whether they have a notary on staff, what the fee is, and whether you need to schedule an appointment or can walk in.
Some Chase branches are inside grocery stores or other retail locations and may not have notary services available. If your nearest branch does not offer notarization, the representative can often direct you to another Chase location nearby that does.
What documents you need to bring
Bring the original document that needs to be notarized. The notary will not work from a copy or a digital file. You also need a valid government-issued photo ID — a driver's license, passport, state ID card, or military ID all work. The notary uses this to verify your identity before witnessing your signature.
If someone else is signing the document on your behalf, that person must also be present with their own photo ID. The notary must see both signers in person and watch them sign the document.
Chase notary fees and account holder discounts
Chase notary fees are not set at a corporate level, so cost depends on your branch. Some branches charge between $5 and $15 per notarization, while others waive the fee entirely for customers with Chase checking or savings accounts. A few branches offer the service free to everyone.
Ask about the fee when you call to confirm availability. If your branch charges and you do not have a Chase account, you may want to compare the cost with other banks or notary services in your area before making the trip.
When Chase notary services may not work for you
Chase notaries can notarize most common documents — powers of attorney, affidavits, loan documents, and property deeds. However, some documents have special requirements that a standard notary cannot handle. For example, if a document requires a certified copy (a notarized photocopy with an official seal), Chase notaries typically cannot provide this service.
If your document is unusual or you are unsure whether a standard notarization will work, contact the organization requesting the notarization and ask what type of notary service they need. Then call Chase and describe the requirement before you visit.
Alternatives if Chase does not work for you
If your nearest Chase branch does not offer notary services, does not have hours that work for you, or charges more than you want to pay, other banks often provide the service. Wells Fargo, Bank of America, and many credit unions offer notary services to account holders, sometimes free and sometimes for a small fee.
You can also find independent notaries through your state's notary directory or by searching online for "notary public near me." Many UPS stores, FedEx locations, and shipping centers employ notaries and are often open longer hours than banks. Some charge $5 to $15 per notarization, while others charge more.
What to expect when you visit Chase for notarization
Bring your original document and photo ID. The notary will ask you to sign the document in front of them and will watch you do so. They will then add their notary stamp and signature to the document, along with the date and their notary number. The entire process usually takes 5 to 10 minutes.
Some notaries ask a few questions to confirm you understand what you are signing. This is normal and part of the notary's job — they are verifying that you are signing of your own free will and that you know what the document says.
Frequently Asked Questions
Do I need an appointment for Chase notary services?
Some Chase branches accept walk-ins for notary services, while others require an appointment. Call your branch ahead of time to find out their policy. If they require an appointment, ask how far in advance you need to schedule and whether they have same-day openings.
Can Chase notarize documents if I am not a customer?
Yes, most Chase branches will notarize documents for non-customers, though they may charge a fee. Account holders often receive the service free or at a discount. Call your branch to ask about their policy for non-customers.
What if the notary at Chase refuses to notarize my document?
A notary can refuse if the document appears fraudulent, if you cannot prove your identity, or if the document has special requirements the notary cannot meet. Ask the notary why they cannot notarize it, and ask whether they can recommend another service that might help.
Can Chase notarize documents I sign remotely or by video?
Most Chase notaries require you to be present in person. Remote notarization (also called online notarization) is available in some states through specialized services, but Chase branches typically do not offer this option. If you need remote notarization, search for "remote notary" or "online notary" in your state.
How long does a Chase notarization take?
The notarization itself usually takes 5 to 10 minutes. However, if the branch is busy, you may wait longer. Calling ahead and scheduling an appointment can reduce wait time.