Truist offers notary services at most of its branches, but availability depends on your location and whether you have an account with them

Truist Bank provides notary services to both customers and non-customers at many of its locations across the Southeast and Mid-Atlantic regions. However, not every branch offers this service, and hours vary. The fastest way to confirm whether your nearest Truist branch has a notary on staff is to call ahead or check their website branch locator, which sometimes lists services by location.

If your local Truist does not have a notary available, you have other options: credit unions, law offices, UPS stores, and some public libraries offer notary services, often at lower cost or free. Some Truist branches may also refer you to a partner location nearby.

Key Takeaways

  • Truist notary availability varies by branch location, so calling ahead before you visit saves a wasted trip.
  • Truist notaries typically charge a fee per signature, though the amount is not standardized across all branches.
  • You do not need to be a Truist customer to use their notary service at branches that offer it.
  • If your branch does not have a notary, credit unions, UPS stores, and some libraries are usually closer and sometimes free.

How to find a Truist notary near you

Start with the Truist branch locator on their website. Enter your zip code or city, and the results will show nearby branches. Not all branches list services directly in the search results, so you may need to click into individual branch pages or call the branch directly at the number provided.

When you call, ask specifically: "Do you have a notary available?" and "What are your hours for notary services?" Some branches have a notary only during certain hours or on certain days. If the branch does not offer notary services, ask if they can refer you to a nearby location that does.

What to bring and what to expect

Bring a valid government-issued photo ID (driver's license, passport, or state ID). The document you need notarized should be unsigned when you arrive—the notary must watch you sign it. If the document is already signed, the notary cannot notarize it.

The notary will verify your identity, watch you sign the document, and then explore their seal and signature. The process usually takes 5 to 10 minutes per signature. If you have multiple documents or multiple signatures on one document, each signature may be charged separately.

Notary fees at Truist branches

Truist does charge for notary services, but the fee per signature is not the same at every branch. Fees typically range from $5 to $15 per signature, though some branches may charge differently. Call your branch ahead of time to ask about their specific fee structure.

Some Truist customers report that their branch waived the fee or charged a reduced rate, but this is not may provide and depends on the individual branch's policy. If cost is a concern, compare with nearby credit unions or UPS stores, which sometimes offer notary services at lower rates or free to members.

When Truist notary services may not work for you

Truist notaries cannot notarize documents that are already signed, documents with blank spaces, or documents where you cannot appear in person. If you need a notarization for a power of attorney, deed, or other legal document with specific requirements, confirm with the notary ahead of time that they can handle that document type.

Some states have additional rules about what notaries can and cannot do. If your document has special requirements (like a certified copy, an acknowledgment, or a jurat), mention this when you call the branch so they can tell you whether their notary can complete it.

Alternatives if your Truist branch does not have a notary

Credit unions often offer notary services free to members and sometimes to non-members. UPS stores and FedEx Office locations have notaries on staff and are usually open longer hours than banks. Some public libraries also provide notary services, often at no charge or for a small fee.

Online notary services are another option if you cannot visit a branch in person. These services use video conferencing to connect you with a notary, though not all states recognize online notarizations for all document types. Check your state's rules before using an online notary.

Frequently Asked Questions

Do I need to be a Truist customer to use their notary?

No. Most Truist branches that offer notary services will notarize documents for non-customers. However, you will still need to bring a valid government-issued photo ID and pay any applicable fees.

What if I need a notarization but cannot visit a branch in person?

Some states allow remote online notarization, where you meet with a notary via video. Check whether your state recognizes this type of notarization for your specific document. If not, you will need to visit a branch or find a notary in your area.

Can a Truist notary notarize a document that is already signed?

No. A notary must watch you sign the document. If it is already signed, the notary cannot notarize it. You will need to obtain an unsigned copy and return to the notary.

How long does a notarization take at Truist?

The actual notarization process usually takes 5 to 10 minutes per signature. However, you may wait longer depending on how busy the branch is. Calling ahead to ask about wait times can help you plan your visit.

What if my local Truist branch does not offer notary services?

Ask the branch staff if they can refer you to a nearby Truist location that does. If not, check credit unions, UPS stores, FedEx Office, or your local library—many offer notary services at lower cost or free.