Whether Bank of America will reopen your account depends on why it closed and how long ago
Bank of America can reopen a checking account you closed yourself within a certain window — usually around 90 days, though this varies. If the bank closed your account (rather than you closing it), reopening is harder and depends on the reason. The fastest way to find out your specific situation is to call Bank of America directly at 1-800-432-1000 or visit a local branch with your ID.
Before you call, understand the difference: accounts you closed voluntarily are easier to reopen than accounts the bank closed. The bank closes accounts for reasons like repeated overdrafts, suspected fraud, or violation of their account agreement. If that happened to you, they may refuse to reopen it, or they may require you to wait a set period before trying again.
Key Takeaways
- Bank of America typically allows you to reopen a checking account you closed yourself within 90 days, though the exact timeframe varies by situation.
- If Bank of America closed your account, you will need to contact them to learn the reason and whether reopening is possible.
- You will need a valid government ID and proof of address to reopen any account.
- If Bank of America will not reopen your account, you can open a new one at a different bank or explore second-chance checking accounts designed for people with banking history issues.
Reopening an account you closed yourself
If you closed your checking account and now want it back, call the Bank of America customer service number or visit a branch. Have your ID ready. Tell them you closed the account and want to reopen it. They will check whether your account is still in their system and whether the 90-day window (or whatever timeframe applies to your situation) has passed.
The process is usually straightforward if you are within the window. Bank of America will not charge you a fee to reopen it. However, any old balance you had will not return — if you closed the account with money in it, that money was either transferred to you or held according to their procedures. You will be starting fresh with a zero balance.
If more than 90 days have passed, Bank of America may treat this as a new account opening rather than a reopening. You will still need your ID and proof of address, and the process is the same as opening any new checking account with them.
What happens if Bank of America closed your account
When the bank closes an account (rather than you closing it), they send you a notice in the mail explaining the reason. Common reasons include multiple overdrafts, suspected fraud, or patterns that violate their account agreement. If you did not receive a notice or do not remember the reason, call customer service and ask them to tell you why the account was closed.
Once you know the reason, ask whether you can reopen the account. The answer depends on what happened. If it was a one-time issue — for example, a single large overdraft that you have since resolved — they may allow a reopening. If it was a pattern of behavior or a serious issue like fraud, they may refuse or require you to wait a specific amount of time before you can try again.
If Bank of America will not reopen your account, ask them directly: "What would need to happen for me to open a new account with you in the future?" This tells you whether the door is closed permanently or whether waiting or fixing something specific would change their answer.
Documents and information you will need
To reopen your account, bring a valid government-issued photo ID — a driver's license, passport, or state ID card. You will also need proof of your current address, such as a recent utility bill, lease, or bank statement from another institution. Bank of America uses this information to verify your identity and comply with federal banking rules.
If you are reopening an account you closed yourself, have your old account number handy if you can find it. This speeds up the process, though the bank can look it up using your ID and Social Security number. If Bank of America closed your account, they will have all this information already.
What to do if Bank of America will not reopen your account
If Bank of America refuses to reopen your account, you have other options. You can open a checking account at a different bank — credit unions, online banks, and regional banks often have less restrictive policies than Bank of America. You will still need your ID and proof of address.
If the reason Bank of America closed your account was overdrafts or ChexSystems issues (a banking history report), look for a second-chance checking account. These accounts are designed for people with banking problems in their history. They usually have lower fees, smaller overdraft limits, and may require a deposit to open. Banks like Chime, LendingClub, and some credit unions offer them.
Before opening a new account anywhere, check your ChexSystems report to see what other banks will see about your history. You can request a free report at www.chexsystems.com. If there are errors, you can dispute them. This report affects whether other banks will open accounts for you, so understanding what is in it helps you choose the right bank for your situation.
Timeline for reopening
If Bank of America agrees to reopen your account, the process usually takes one business day if you do it in person at a branch. If you call, they may be able to reopen it over the phone, though you may need to visit a branch later to set up a debit card or complete verification steps.
If you are opening a new account (because the 90-day window has passed or because you are starting fresh at a different bank), expect one to three business days for the account to be fully active. You will receive a debit card in the mail within 7 to 10 business days. Until then, you can use your account number to set up direct deposit or transfers.
Frequently Asked Questions
Can I reopen my account if it has been closed for more than a year?
Bank of America's reopening window is typically around 90 days, though this can vary. If more than a year has passed, they will likely treat it as a new account opening rather than a reopening. The process is the same — you will need your ID and proof of address — but you will be starting with a fresh account number and zero balance.
Will I get my old debit card back if I reopen my account?
No. Your old debit card is deactivated when the account closes. If you reopen the account, you will receive a new debit card in the mail. You can request expedited shipping at a branch if you need it sooner, though this may have a fee.
What is ChexSystems and why does it matter?
ChexSystems is a banking history report that tracks overdrafts, closed accounts, and fraud. Banks check it before opening new accounts. If Bank of America closed your account due to overdrafts or fraud, that information goes on your ChexSystems report and other banks will see it. You can request a free report and dispute errors at www.chexsystems.com.
Can I reopen my account online?
Bank of America does not allow reopening through their website. You must call 1-800-432-1000 or visit a branch in person. A representative will verify your identity and check whether reopening is possible for your specific account.
If I reopen my account, will my old transactions and history come back?
Your transaction history remains in Bank of America's records, but it will not appear in your new account. You can request a copy of your old statements by calling customer service. Your new account starts with a zero balance and a clean slate.