Your account number appears in three places in the Bank of America app
Open the Bank of America app and tap Accounts at the bottom of the screen. Your account number is displayed under the account name — it's the full number that starts with the last four digits of your linked card or bank account. You can also find it by tapping the specific account you need, then looking for the account details section, which usually shows the complete number near the top of that account's page.
If you have multiple accounts (checking, savings, credit cards), each one has its own account number. The app shows them separately, so make sure you're looking at the right account before copying the number down.
The third location is in your statements. Tap Statements in the app menu, open any recent statement, and the account number appears at the top of the PDF or document view.
Key Takeaways
- Your account number is visible on the main Accounts screen under your account name in the Bank of America app.
- Each account (checking, savings, credit card) has its own separate account number that you can view individually.
- You can also locate your account number in any of your statements by opening the Statements section of the app.
- The full account number is always displayed; you do not need to reconstruct it from partial information.
How to copy your account number safely
Once you've found your account number on the Accounts screen, press and hold on the number itself. The app will highlight it and show a Copy option. Tap Copy, and the number goes to your clipboard so you can paste it into forms, payment systems, or other apps.
Do not share your account number with anyone who contacts you unsolicited — Bank of America will never ask for it via email, text, or phone call. If someone claims to be from the bank and asks for your account number, hang up or delete the message and call Bank of America directly at the number on the back of your card.
What to do if the account number is not visible
If you open the Accounts screen and the account number is not showing, the most common reason is that your app needs an update. Go to your phone's app store (Apple App Store or Google Play), search for Bank of America, and install any available update. Then close the app completely and reopen it.
If the number still does not appear after updating, try signing out and signing back in. Tap the menu icon (three horizontal lines), scroll to the bottom, and select Sign Out. Then sign back in with your username and password. This refreshes your session and usually restores the display of account details.
If you still cannot see the number after these steps, contact Bank of America customer service at 1-800-432-1000. They can confirm your account number over the phone and help troubleshoot why it is not displaying in your app.
Account numbers versus routing numbers
Your account number identifies your specific account at Bank of America. Your routing number is a code that identifies Bank of America itself as the bank. You need both for wire transfers and setting up direct deposit, but they are different things.
The routing number for Bank of America is 121000248 for most accounts, but it can vary depending on which state your account was opened in. The app does not always display the routing number on the main screen — you may need to look at a statement or call customer service to confirm which routing number applies to your account.
Using your account number for payments and transfers
When you set up a bill payment, transfer money to another bank, or authorize a direct deposit, you will be asked for your account number. The Bank of America app has built-in bill pay and transfer tools that already know your account number, so you usually do not have to type it in — the app fills it in automatically.
If you are sending money to someone outside the Bank of America app (for example, through a third-party payment service or another bank's app), you will need to enter your account number manually. Copy it directly from the Bank of America app to avoid typing errors.
Finding your account number on statements and documents
Every Bank of America statement — whether it is a checking account, savings account, or credit card statement — displays your account number at the top of the first page. If you have paper statements mailed to you, the account number is printed there. If you receive statements electronically, you can view them in the app under Statements or read them as PDFs.
Your account number also appears on deposit slips, checks (if you have them), and any official Bank of America correspondence about your account. If you have lost access to the app temporarily, a recent statement is the fastest way to find your account number without calling customer service.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is different and identifies your bank account itself. The app shows both, but they serve different purposes — use your card number for purchases and your account number for bank transfers and bill payments.
Can I change my account number?
No, Bank of America does not allow you to change your account number. It is permanent for that account. If you close the account and open a new one, you will receive a new account number, but you cannot modify the existing one.
What if I forgot my app password and cannot log in to see my account number?
Tap Forgot Username or Password on the login screen and follow the recovery steps. Bank of America will verify your identity using your Social Security number and other personal information. Once you regain access, you can view your account number in the app. Alternatively, call 1-800-432-1000 and they can provide your account number over the phone after verifying your identity.
Do I need to memorize my account number?
No. Write it down and store it somewhere safe, or save it in a password manager. You do not need to memorize it — just keep it accessible when you need it for transfers, bill payments, or direct deposit setup.