Your account number appears in multiple places on your Bank of America statements and online
Your Bank of America account number is a unique identifier for your specific account. It is not the same as your routing number (which identifies the bank itself) or your card number. You can find it on paper statements, in the online banking portal, through the mobile app, or by calling customer service. The fastest route is usually your most recent statement or the online dashboard.
Bank of America uses a 10-digit account number for most checking and savings accounts. This number stays the same for the life of the account, even if you close and reopen it later. You will need it to set up direct deposit, wire money, or authorize someone else to access your account.
Key Takeaways
- Your account number is printed on the bottom left of paper statements and visible in the online banking dashboard under account details.
- The mobile app shows your account number in the account information section, accessible without logging into a computer.
- Calling Bank of America customer service at the number on the back of your debit card will connect you to a representative who can read your account number aloud.
- Your account number is 10 digits and remains the same throughout the life of your account.
- Do not share your full account number with anyone except Bank of America or institutions you are sending money to or receiving money from.
Finding your account number on a paper statement
If you receive paper statements by mail, your account number is printed on every statement. Look at the bottom left corner of the first page. The number appears after the label "Account Number" or sometimes just as a 10-digit sequence near your name and address.
The account number on a statement is always your checking or savings account number, depending on which account the statement covers. If you have multiple accounts with Bank of America, each statement will show only the account number for that specific account. Keep a recent statement in a safe place if you need to reference the number often.
Viewing your account number in online banking
Log into your Bank of America account at bankofamerica.com using your username and password. Once you are logged in, look for the account you need the number for in the left sidebar or dashboard. Click on that account name or the "Account Details" link.
The account number will display prominently on the account details page, usually near the top. You can also see your routing number, account type, and current balance on the same screen. If you have trouble locating it, look for a section labeled "Account Information" or "Account Summary."
Finding your account number in the mobile app
Open the Bank of America mobile app and log in with your credentials. Tap on the account you need information for from the list of accounts shown on the home screen. The account number will appear on the account details page that opens.
The mobile app layout changes periodically, but the account number is always accessible from the account details or account information section. You do not need to be connected to Wi-Fi or have a strong internet connection to view this information — the app stores account details locally once you have logged in.
Calling Bank of America to get your account number
If you cannot access your statement, online account, or mobile app, you can call Bank of America directly. The phone number is printed on the back of your debit card. When you call, you will be asked to verify your identity by providing your Social Security number, date of birth, or answers to security questions.
After verification, a representative can read your account number to you over the phone. This route takes longer than checking online or on paper, but it works if you have lost access to your account or do not have a recent statement. The wait time varies depending on how busy the customer service line is.
Understanding the difference between account number and routing number
Your routing number identifies Bank of America as the institution. Your account number identifies your specific account within that institution. Both numbers appear on the bottom of checks, but they serve different purposes.
When you set up direct deposit, you typically need both numbers. When you receive a wire transfer, the sender needs your account number and routing number. If you are paying a bill through your bank's bill pay service, you usually only need the account number. Confusing the two will cause a transaction to fail or route to the wrong account.
What to do if you cannot find your account number
If you have lost access to statements and cannot log into online banking, call the customer service number on the back of your debit card. Have your Social Security number, date of birth, and a form of identification ready. The representative will verify your identity and provide your account number.
If you do not have your debit card, you can visit a Bank of America branch in person with a government-issued ID. A teller can look up your account number and provide it when ready. Bring any account statements or documents that show your name and address to speed up the process.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is a 10-digit number tied to your checking or savings account. They are separate identifiers, and you should not use one in place of the other.
Can I change my account number?
Bank of America does not allow you to change your account number. The number is permanent for the life of the account. If you close the account and open a new one, you will receive a new account number.
Is it safe to share my account number?
You can safely share your account number with Bank of America, your employer (for direct deposit), or any institution you are sending money to or receiving money from. Do not share it with unknown callers or in unsecured emails. Bank of America will never ask for your full account number via email or unsolicited phone calls.
What if I have multiple accounts with Bank of America?
Each account has its own 10-digit account number. Log into online banking or check your statements to see which number belongs to which account. The account number is always listed on the statement for that specific account.
Do I need my account number to use the ATM?
No. You only need your debit card and PIN to use an ATM. Your account number is not required for ATM transactions, though it may appear on your receipt if you request one.