Bank of America branches are closed on Black Friday
Bank of America closes all U.S. branches on Black Friday, which falls on the day after Thanksgiving. This is a standard holiday closure, not a special circumstance. If you need to visit a branch, you will need to go the day before Thanksgiving or wait until Saturday.
The bank's customer service phone lines and online banking remain available on Black Friday, so you can handle most transactions without visiting a physical location. ATMs work normally on the holiday, and you can withdraw cash, check balances, and transfer money between your own accounts at any time.
Key Takeaways
- All Bank of America branches close on Black Friday; the holiday closure is firm across the entire U.S.
- Online banking, mobile app access, and ATMs operate normally on Black Friday, so most routine transactions do not require a branch visit.
- Customer service phone support is available on Black Friday if you need to speak with someone about an account issue.
- Saturday after Black Friday is a normal business day with regular branch hours, usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m. depending on location.
What you can and cannot do on Black Friday without a branch
You can deposit checks using the mobile app's mobile deposit feature, transfer money between your own accounts, pay bills online, check your balance, and dispute a transaction through your online account. You can also withdraw cash from any Bank of America ATM or an ATM in the Allpoint network, which includes thousands of machines nationwide.
You cannot open a new account in person, close an account, get a cashier's check, or speak face-to-face with someone about a loan or credit card process. If one of these tasks is urgent, you will need to call customer service at the number on the back of your card or visit a branch on Saturday.
Saturday hours after Black Friday
Bank of America branches reopen on Saturday with regular weekend hours. Most locations are open from 9 a.m. to 1 p.m., though some branches in busier areas stay open until 3 p.m. or later. You can check your specific branch's Saturday hours by searching for your location on the Bank of America website or calling the branch directly.
Saturday is typically busier than a weekday because people handle banking tasks they could not complete during the week. If you need to open an account, deposit a large check, or discuss a financial product, arriving early on Saturday will mean a shorter wait.
Planning ahead to avoid Black Friday closures
If you know you will need to visit a branch around Thanksgiving, plan your visit for Wednesday before the holiday. This gives you time to handle account changes, deposit checks in person, or ask questions about products before the closure. Avoid Thursday and Friday entirely.
If you are traveling during the holiday weekend and need cash, locate a Bank of America ATM or Allpoint ATM near where you will be staying before you leave home. This prevents the frustration of searching for an ATM on a holiday when branches are closed.
Other Bank of America holidays when branches close
Black Friday is one of several days when Bank of America closes all branches. The bank also closes on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Online banking and ATMs remain available on all these holidays.
The bank sometimes closes early on Christmas Eve and New Year's Eve, though not all branches follow this practice. Check your local branch's schedule if you need to visit on those days.
What to do if you have an urgent banking need on Black Friday
Call Bank of America's customer service line at the number on the back of your debit or credit card. Representatives are available on Black Friday to help with account issues, fraud disputes, lost cards, and questions about your account. They cannot open new accounts or process loan applications over the phone, but they can document your issue and schedule a callback or branch appointment for Saturday.
If your card is lost or stolen, report it when ready by phone on Black Friday. The bank can freeze your account and issue a replacement card that will arrive within 7 to 10 business days. Do not wait until Saturday to report fraud or a missing card.
Frequently Asked Questions
Can I deposit a check at a Bank of America ATM on Black Friday?
No. Bank of America ATMs do not have deposit slots. You can use the mobile app to deposit checks remotely, or you can visit a branch on Saturday. If you need the deposit to post before Monday, use mobile deposit on Friday evening.
Are Bank of America drive-throughs open on Black Friday?
No. Drive-through windows close along with the branch on Black Friday. All customer-facing services at the branch location are closed, including the drive-through.
What if I need to dispute a transaction on Black Friday?
You can report a dispute through your online account or mobile app on Black Friday, or call customer service at the number on your card. The bank will document your dispute and begin investigating, even though no branch is open.
Can I get a wire transfer done on Black Friday?
No. Wire transfers require a branch visit or a call to customer service, and the actual transfer will not process until Saturday or Monday depending on the receiving bank. If the transfer is time-sensitive, call customer service on Friday to understand the timeline.
Do Bank of America branches have different hours on the Saturday after Black Friday?
Saturday is a regular weekend day with standard weekend hours, usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m. It is not a special extended-hours day. Check your branch's specific hours online before you visit.