Bank of America branches are closed on Good Friday

Bank of America closes all U.S. branches on Good Friday, which is a federal holiday. This means you cannot visit a branch in person, use the drive-through, or speak to a banker at a physical location that day. The exact date changes each year because Good Friday is calculated based on the Easter calendar—in 2024 it falls on March 29, in 2025 on April 18, and in 2026 on April 10.

If you need to handle banking on Good Friday, you have options that do not require a branch visit. ATMs remain operational 24/7, so you can withdraw cash, deposit checks using mobile deposit, or check your balance. Online banking and the Bank of America mobile app work normally. Phone banking is also available, though wait times may be longer than usual because fewer staff are working.

The closure affects in-person services only. Wire transfers, bill payments, and account transfers initiated through digital channels process normally, though they may post the next business day depending on timing. If you need a service that requires a banker—like opening a new account, explore for a loan, or resolving a dispute—you will need to wait until Saturday or the following Monday.

Key Takeaways

  • All Bank of America branches close on Good Friday, but ATMs and online banking remain available.
  • You can deposit checks through mobile deposit, withdraw cash at ATMs, and pay bills online on Good Friday without visiting a branch.
  • Phone banking is open but may have longer wait times because of reduced staffing.
  • Services requiring a banker—new accounts, loans, disputes—must wait until the branch reopens on Saturday or Monday.
  • Good Friday dates vary by year; check the Bank of America website or your local branch hours before the holiday.

What you can do on Good Friday without a branch

ATMs work around the clock, so you can withdraw cash, check your balance, and transfer money between your own accounts at any time. If you have checks to deposit, use the Bank of America mobile app to photograph the front and back—mobile deposit processes the image and credits your account, usually within one business day.

Online banking through the website or app lets you pay bills, set up transfers, send money through Zelle, and manage your accounts. These transactions initiate when ready, though they may not post until the next business day depending on the receiving bank and the time you submit them. You can also view statements, dispute transactions, and update account information without speaking to anyone.

If you need to speak to someone, call Bank of America's customer service line. Phone banking is staffed on Good Friday, though with reduced hours and longer wait times. Have your account number and identification ready. This route works for questions about your account, transaction disputes, and general information, but not for opening new accounts or explore for products.

Services that require a branch visit

Some banking tasks cannot be done remotely and require you to visit a physical branch. Opening a new checking or savings account, explore for a credit card or loan, and ordering a cashier's check all need a banker's signature or verification. Safe deposit box access is also branch-only. If you need any of these services, you will need to visit on Saturday, Monday, or another business day when your local branch is open.

Account disputes that require documentation or investigation sometimes move faster in person, though you can also file them by phone or through the app. If you have a complex issue—a fraudulent transaction, a fee you want reversed, or a problem with a recent change to your account—starting with a phone call to customer service on Good Friday can get the process moving, even if the resolution happens after the holiday.

How to find your local branch hours

Bank of America branch hours vary by location. Some branches open on Saturday, while others do not. To confirm whether your branch is open the day after Good Friday or on the Monday following the holiday, visit bankofamerica.com, click "Locations," enter your zip code or address, and select your branch. The hours listed show the full week, including weekend days.

You can also call your branch directly—the phone number appears in the location listing—or use the mobile app to find nearby branches and their hours. If you are traveling or need a branch in a different city, the same search tool shows you what is open nearby.

When Good Friday affects your transactions

Transactions initiated on Good Friday through digital channels (online banking, the app, or phone) process normally, but they may not post until the next business day. A bill payment you submit on Good Friday afternoon might not leave your account until Saturday or Monday, depending on the payee and the time submitted. Wire transfers initiated before the cutoff time (usually 2 p.m. Eastern) may process the same day; those after the cutoff wait until the next business day.

Checks you deposit through mobile deposit on Good Friday are processed the next business day. If you deposit a check at an ATM, the same timeline applies. Deposits made in person at a branch cannot happen on Good Friday, so if you have a time-sensitive deposit, use mobile deposit or wait until the branch reopens.

If you are expecting a deposit—paycheck, transfer from another bank, government payment—and it normally arrives on Friday, contact the sender to confirm the timing. Some employers and government agencies process deposits on Thursday to account for Friday holidays, while others process on the following Monday. Knowing which applies to you prevents confusion about missing funds.

Planning ahead for Good Friday banking

If you know you will need cash or services on or around Good Friday, plan a few days ahead. Withdraw extra cash from an ATM on Thursday if you think you will need it. If you have checks to deposit, use mobile deposit on Good Friday itself rather than waiting for Monday. If you need a service that requires a branch, schedule it for Thursday or Saturday (if your branch is open).

For recurring bills or transfers, set them up to process on days other than Good Friday to avoid delays. If you have a loan process or account opening in progress, ask the banker when you will hear back and whether the holiday will affect the timeline. Most decisions take several business days anyway, so the one-day closure rarely changes the overall timeline, but it is worth knowing.

Frequently Asked Questions

Can I use my debit card on Good Friday if the branch is closed?

Yes. Your debit card works at any ATM and any merchant 24/7, regardless of branch hours. You can also make purchases online. The branch closure does not affect card transactions.

Will my direct deposit process on Good Friday?

Direct deposits from employers and government agencies usually process on schedule even when banks are closed, because the processing happens through the Federal Reserve system overnight. However, some employers delay deposits to avoid Friday holidays. Contact your employer or benefits office if you are unsure about the timing for a specific deposit.

What if I need to dispute a transaction on Good Friday?

Call Bank of America's customer service line to report the dispute. You can also file it through the app or online banking. Starting the process on Good Friday gets it into the system, even though the investigation may not begin until the next business day. You have up to 60 days to report unauthorized transactions, so Good Friday is not a important date.

Can I open a new account on Good Friday?

No. Account openings require a banker and cannot be done through phone or online banking. You will need to visit a branch on a day it is open. Some Bank of America branches are open on Saturday, so that may be an option depending on your location.

Do Bank of America ATMs charge extra fees on Good Friday?

No. ATM fees are the same every day. Bank of America ATMs are free for account holders, and out-of-network ATM fees (if you use another bank's ATM) are the same on Good Friday as any other day.