Bank of America branches close on Veterans Day
Bank of America closes all of its U.S. branches on Veterans Day, which falls on November 11 each year. If November 11 lands on a weekend, the bank observes the holiday on the nearest weekday — usually the Friday before if it falls on a Saturday, or the Monday after if it falls on a Sunday.
This means you cannot visit a physical branch, speak to a banker in person, or use branch services on that day. ATMs remain available 24/7, and online banking continues to work normally, but any transaction that requires a teller or banker will have to wait until the branch reopens.
The closure applies to all Bank of America locations nationwide. If you need to deposit a check, withdraw cash, or handle account issues that require a person, plan ahead or use the ATM network.
Key Takeaways
- Bank of America branches are closed on Veterans Day (November 11), with no in-person services available that day.
- If Veterans Day falls on a weekend, the bank observes the holiday on the nearest weekday instead.
- ATMs work normally on Veterans Day, and you can still access online banking and mobile apps.
- Any transaction requiring a teller — deposits, withdrawals, account changes — must wait until the branch reopens the next business day.
- Check your local branch's hours before the holiday to confirm the exact reopening time.
What you can and cannot do on Veterans Day
ATMs function normally on Veterans Day, so you can withdraw cash, check your balance, and transfer money between your own accounts at any time. Mobile banking and the Bank of America website remain open, meaning you can pay bills, move money between accounts, check transactions, and set up transfers from home.
You cannot visit a branch to speak with a banker, deposit checks in person, explore for a loan, open a new account, or resolve issues that require staff information. If you have a time-sensitive problem — a fraudulent charge, a locked account, or a question about a transaction — you can call Bank of America's customer service line, though wait times may be longer on a holiday.
Wire transfers and ACH transfers initiated before the holiday cutoff (usually 5 p.m. the day before) will process normally. Transfers initiated on Veterans Day itself will process the next business day.
Planning ahead for holiday closures
If you need to deposit checks, withdraw large amounts of cash, or handle account issues, do it the business day before Veterans Day. Many people wait until the last minute and then find themselves unable to access the services they need.
If you discover a problem on Veterans Day — a fraudulent charge, a missing deposit, or an account freeze — call Bank of America's customer service number on the back of your card. Representatives work on holidays and can often resolve issues or flag them for investigation, even if they cannot process certain transactions when ready.
For recurring bills or payments, set them up in advance through online banking so they process automatically. This prevents late payments if the due date falls on or near Veterans Day.
When the branch reopens after Veterans Day
Bank of America branches reopen at their normal business hours the day after Veterans Day. Standard hours are typically 9 a.m. to 5 p.m. Monday through Friday, though some locations have extended hours or weekend service. Check your local branch's hours on the Bank of America website or by calling ahead, because hours vary by location.
If you have checks to deposit or transactions that require a teller, expect longer lines the day after a holiday as other customers catch up on their banking. If the timing is not urgent, waiting a day or two can mean shorter wait times.
Other Bank of America holidays when branches close
Bank of America closes on the same federal holidays as most U.S. banks: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The bank also closes on Good Friday in some locations, though this varies.
If a federal holiday falls on a weekend, the bank observes it on the nearest weekday. Check the Bank of America website or your local branch for a complete holiday schedule, because some locations may have different hours or closures based on state or local rules.
Using Bank of America services without a branch visit
Bank of America's mobile app and website let you handle most banking tasks without visiting a branch. You can deposit checks by taking photos of the front and back, transfer money between accounts, pay bills, set up automatic payments, and monitor your account activity in real time.
If you need cash, the Bank of America ATM network includes thousands of machines nationwide, plus surcharge-free access to ATMs at Alliant, Ascentium, CO-OP, Moneypass, and Shared Branch networks. You can also withdraw cash at many grocery stores and retailers that offer cash back with a debit card purchase.
For questions or problems, the Bank of America customer service line (1-800-432-1000) operates on holidays, though wait times are typically longer. Email support is also available through the mobile app and website.
Frequently Asked Questions
Can I use my Bank of America debit card on Veterans Day?
Yes. Your debit card works at ATMs, stores, and online merchants on Veterans Day. Only the physical branches are closed. You can withdraw cash from any ATM, make purchases, and access your money normally.
Will my direct deposit process on Veterans Day?
Direct deposits scheduled for Veterans Day will post to your account on that day, even though branches are closed. The ACH system that handles direct deposits operates independently of branch hours.
What if I need to speak to someone on Veterans Day?
Call Bank of America's customer service line at 1-800-432-1000. Representatives are available on holidays, though wait times are usually longer. They can help with fraud reports, account questions, and other issues that do not require in-person service.
Can I deposit a check on Veterans Day using mobile banking?
Yes. Bank of America's mobile check deposit feature works on Veterans Day. Take photos of the front and back of the check through the app, and it will be processed when the bank reopens. The funds may take one to two business days to appear in your account.
Are Bank of America ATMs open on Veterans Day?
Yes. ATMs are available 24/7, including on Veterans Day. You can withdraw cash, check your balance, and transfer money between your own accounts at any time, even when branches are closed.