When Bank of America branches are open
Bank of America branch hours vary by location, but most branches open at 9 a.m. and close between 5 p.m. and 6 p.m. on weekdays. Saturday hours typically run from 9 a.m. to 1 p.m., and most branches are closed on Sundays. Some branches in urban areas or inside grocery stores stay open later or have different schedules entirely.
The only way to know your specific branch's hours is to look them up by address. Bank of America publishes hours on its website and in the mobile app — search for your branch by ZIP code or street address, and the hours appear alongside the phone number and services offered at that location.
Hours change seasonally and sometimes without notice, so if you are planning a trip to deposit a check or speak to someone in person, confirm the hours the day before. Some branches close for lunch or reduce staff on certain days.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., with Saturday hours from 9 a.m. to 1 p.m.
- Hours vary significantly by branch location, and the only reliable source is the Bank of America website or mobile app search by address.
- Bank of America customer service phone lines operate longer hours than branches — typically 8 a.m. to 9 p.m. on weekdays and shorter hours on weekends.
- ATMs and mobile banking are available 24/7, so you can deposit checks, transfer money, and check balances outside branch hours.
How to find your branch's specific hours
Go to bankofamerica.com and click "Locations" or use the mobile app. Enter your ZIP code or street address in the search box. The results show every branch near you with its full hours, phone number, and which services are available at that location — some branches offer limited services like ATM-only access or no safe deposit boxes.
If you call the branch directly, staff can confirm hours and tell you whether they are currently open or closed for lunch. The main customer service number is 1-800-432-1000, but calling your local branch is faster if you already know the number.
Customer service phone hours
Bank of America's customer service phone lines stay open longer than branches. Weekday hours typically run from 8 a.m. to 9 p.m., Saturday from 8 a.m. to 6 p.m., and Sunday from 10 a.m. to 6 p.m. These are general hours — specific departments like mortgage or investment services may have different schedules.
Wait times are usually shortest early in the morning or mid-afternoon on weekdays. Calling on Saturday or Sunday often means longer holds because fewer representatives are staffed.
What you can do outside branch hours
Bank of America ATMs work 24/7 for withdrawals, deposits (if your ATM accepts mobile check deposit), and balance inquiries. The mobile app lets you transfer money between accounts, pay bills, deposit checks by photo, and send money to other people at any time.
Online banking through bankofamerica.com is also available around the clock. If you need to speak to a person outside branch hours, call customer service at 1-800-432-1000 — the automated system can handle many requests, and you can request a callback instead of waiting on hold.
Holiday hours and closures
Bank of America branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on state or local observance.
Check the website before visiting on or near a holiday, because hours may be reduced the day before or after as well. Customer service lines typically remain open on holidays, though wait times are longer.
Branches inside grocery stores and other locations
Bank of America operates branches inside some Safeway, Albertsons, and other grocery stores. These branches often have different hours than standalone Bank of America locations — they typically close when the grocery store closes, which may be 9 p.m. or later on weekdays and earlier on Sundays.
The location search on bankofamerica.com identifies which branches are inside grocery stores and shows their specific hours. Services at in-store branches are sometimes limited compared to full-service locations.
Frequently Asked Questions
Are Bank of America hours the same at every branch?
No. Hours vary widely by location. A downtown branch may open at 8 a.m. and stay open until 7 p.m., while a suburban branch might close at 5 p.m. The only way to know is to search your specific address on bankofamerica.com.
Can I deposit a check after the branch closes?
Yes, if your branch has an ATM that accepts mobile check deposit or a physical deposit envelope slot. You can also use the mobile app to deposit a check by taking a photo of the front and back — the funds typically appear in your account within one business day.
What if I need to speak to someone on Sunday?
Call customer service at 1-800-432-1000. Sunday hours are typically 10 a.m. to 6 p.m., though wait times are longer than on weekdays. You can also request a callback instead of holding.
Do Bank of America branches have lunch hours?
Some do, though it is not standard across all locations. A few branches close from noon to 1 p.m. or have reduced staff during lunch. Call your branch directly to confirm whether it closes for lunch.
Is there a Bank of America branch open 24 hours?
No Bank of America branches are open 24/7, but ATMs are always available. For banking needs outside branch hours, use the ATM, mobile app, or call customer service.