Standard Branch Hours at Bank of America

Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Sunday hours vary by location — some branches open at 10 a.m. and close at 1 p.m., while others stay closed. A small number of branches in high-traffic areas (airports, downtown financial districts) operate extended hours or open on Sunday mornings, but this is not standard.

The hours listed above are typical, but your specific branch may differ. Holiday schedules also shift these times — most branches close on major federal holidays like Thanksgiving, Christmas, and New Year's Day. Some branches reduce hours on the day after Thanksgiving or on Christmas Eve.

The fastest way to confirm your branch's exact hours is to visit the Bank of America branch locator on their website, enter your zip code or address, and select your branch. The locator shows current hours, holiday closures, and whether the branch offers drive-through service.

Key Takeaways

  • Standard weekday hours are 9 a.m. to 5 p.m. Monday through Friday, with Saturday hours from 9 a.m. to 1 p.m., though individual branches vary.
  • Sunday hours differ by location — some branches open 10 a.m. to 1 p.m., while others remain closed entirely.
  • The Bank of America branch locator tool on their website shows your specific branch's hours, holiday schedules, and services offered.
  • Most branches close on major federal holidays, and some reduce hours on days like Christmas Eve or the day after Thanksgiving.
  • Drive-through service may have different hours than the lobby, and not all branches offer drive-through access.

How to Find Your Branch's Specific Hours

Go to bankofamerica.com and use the "Find a Branch or ATM" tool. Enter your zip code, city, or street address. The results show each nearby branch with its full hours for every day of the week, plus a note if hours change seasonally or for holidays.

If you prefer to call, dial 1-800-BANK-OF-A (1-800-226-5628) and ask for your branch location and hours. The automated system can also transfer you to a specific branch if you know its address. Wait times are typically shorter early in the morning or mid-afternoon on weekdays.

You can also call your branch directly if you already know the number. The branch locator tool provides the direct phone line for each location.

Drive-Through and ATM Access Outside Branch Hours

Bank of America drive-through windows often stay open longer than the lobby. A typical drive-through operates from 8 a.m. to 6 p.m. on weekdays and 9 a.m. to 2 p.m. on Saturday, though this varies by branch. Not all branches have drive-through service, so confirm yours does before relying on it.

ATMs are available 24/7 at Bank of America branches and at partner locations. You can withdraw cash, deposit checks (at machines equipped with mobile deposit or check-scanning), and check your balance at any hour. ATM transactions do not require a teller or branch staff.

If you need to speak with someone outside branch hours, use the phone line or mobile app. Bank of America customer service is available by phone 24/7, though wait times are longer during evenings and weekends.

Customer Service Phone Hours

Bank of America's main customer service line (1-800-BANK-OF-A) operates 24 hours a day, 7 days a week. You can reach someone to discuss account questions, report fraud, request a replacement card, or handle other routine matters at any time.

Specialized departments have narrower hours. Mortgage services, investment accounts, and business banking lines typically operate Monday through Friday during business hours, with limited Saturday availability. When you call the main line, the automated system routes you to the right department and tells you if that team is currently available.

Wait times are shortest on weekday mornings between 9 a.m. and 11 a.m. Eastern time. Evenings and weekends see longer queues, especially on Sunday afternoons.

Mobile App and Online Banking Access

The Bank of America mobile app and website are open 24/7. You can check balances, transfer money between accounts, pay bills, deposit checks remotely, and view transaction history at any time. Most routine banking tasks do not require a branch or phone call.

Some services have scheduled maintenance windows. Bank of America typically performs system updates on Sunday evenings between 11 p.m. and 1 a.m. Eastern time, during which online and mobile banking may be unavailable. The app usually notifies you of planned maintenance in advance.

Holiday Hours and Closures

Bank of America branches close on these federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Some branches also close on the day after Thanksgiving or reduce hours on Christmas Eve.

The branch locator tool shows holiday schedules for your location. If you need banking services on or around a holiday, plan ahead — use the mobile app or ATM, or visit a branch the day before.

Frequently Asked Questions

Are all Bank of America branches open at the same time?

No. While most follow the standard 9 a.m. to 5 p.m. weekday schedule, individual branches vary based on location and traffic. Airport branches and downtown locations often have extended hours. Use the branch locator tool to confirm your specific branch's schedule.

Can I do my banking outside of branch hours?

Yes. ATMs work 24/7, the mobile app and website are always available, and customer service by phone operates around the clock. You can deposit checks, withdraw cash, transfer money, and pay bills without visiting a branch during business hours.

What if I need to speak to someone on a Sunday?

Call 1-800-BANK-OF-A anytime, including Sunday. Customer service is available 24/7 by phone. Some branches are also open Sunday mornings from 10 a.m. to 1 p.m., though this is not universal — check your branch's hours first.

Do drive-through hours match lobby hours?

No. Drive-throughs typically stay open later than the lobby — often until 6 p.m. on weekdays. Not all branches have drive-through service, so confirm yours does before relying on it. The branch locator shows whether your location offers drive-through access and its hours.

What happens if I need to visit on a holiday?

Branches are closed on federal holidays, but ATMs and 24/7 phone service remain available. Plan ahead and use the mobile app, ATM, or call customer service if you need banking services on a holiday.