When Bank of America branches are open
Most Bank of America branches open at 9 a.m. and close at 5 p.m. on weekdays, though some locations stay open until 6 p.m. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday. These are the standard hours, but individual branches vary — a location in a shopping center may have different hours than one in a downtown office building, and hours change seasonally or when a branch relocates.
The only reliable way to know your specific branch's hours is to check the Bank of America website or call the branch directly. You can find branch locations and hours by entering your zip code at bankofamerica.com, or by calling 1-800-432-1000 and asking for your nearest branch. If you need to visit during off-hours, many Bank of America locations have ATMs available 24/7, and you can handle many transactions online or through the mobile app without visiting a branch at all.
Key Takeaways
- Standard weekday hours are 9 a.m. to 5 p.m., but many branches close at 1 p.m. on Saturday and are closed Sunday.
- Individual branch hours vary by location, so you should check the Bank of America website or call ahead before visiting.
- You can find your branch's exact hours by searching your zip code at bankofamerica.com or calling 1-800-432-1000.
- ATMs at Bank of America locations are available 24/7, and many transactions can be completed online or through the mobile app without visiting a branch.
How to find your specific branch hours
Go to bankofamerica.com and use the "Find a location" tool in the top navigation. Enter your zip code or address, and the site will show you nearby branches with their exact hours listed for each day of the week. The listing also shows which services are available at that location — some smaller branches do not offer certain services like safe deposit boxes or notary services.
If you do not have internet access, call 1-800-432-1000 and a representative can tell you the hours for your nearest branch and whether it offers the specific service you need. This is faster than searching online if you are calling from a phone and need the answer when ready.
Holiday hours and closures
Bank of America branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on the state or region. The bank typically announces holiday closures on its website several weeks in advance.
If you need to handle banking on a holiday, you can use ATMs, online banking, or the mobile app. You can also check the Bank of America website or call ahead to confirm whether a specific branch will be open on a day you are unsure about.
Customer service phone hours
Bank of America's customer service phone line is available 24 hours a day, 7 days a week at 1-800-432-1000. This line can handle account questions, card issues, fraud reports, and general inquiries. You do not have to wait for a branch to open to reach someone about your account.
Wait times vary depending on the time of day and how busy the line is. Calling early in the morning or during off-peak hours (late evening or early morning) typically means shorter waits than calling during lunch or right after the branch opens.
Online and mobile banking access
Bank of America's online banking platform and mobile app are available 24/7, and you can perform most transactions without visiting a branch or calling customer service. You can transfer money, pay bills, deposit checks by photo, check your balance, and manage your accounts at any time. The mobile app also allows you to locate ATMs and branches, view your account history, and set up alerts.
Some transactions — like opening a new account, explore for a loan, or discussing complex account issues — may still require a phone call or branch visit, but the online and mobile options handle the majority of routine banking needs.
ATM access outside of branch hours
Bank of America ATMs are available 24/7 at most branch locations and many other places. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any ATM without waiting for the branch to open. If you use an ATM outside the Bank of America network, you may be charged a fee by the other bank, though Bank of America reimburses some out-of-network ATM fees depending on your account type.
The Bank of America mobile app shows you the nearest ATM and whether it is a Bank of America machine or a partner network ATM. This is useful if you need cash outside of branch hours or on a weekend.
Frequently Asked Questions
Are all Bank of America branches open the same hours?
No. While most branches follow a standard 9 a.m. to 5 p.m. weekday schedule, individual locations vary based on their size, location, and staffing. Some branches open at 8 a.m. or stay open until 6 p.m., and Saturday hours range from 9 a.m. to 1 p.m. or may not exist at smaller locations. Always check your specific branch's hours before visiting.
Can I do my banking if the branch is closed?
Yes. ATMs are available 24/7, and you can handle most transactions online or through the mobile app at any time. Customer service is also available by phone 24/7 at 1-800-432-1000. Only certain services — like opening a new account in person or discussing complex issues face-to-face — require a branch visit during business hours.
What should I do if I need to visit a branch but cannot make it during regular hours?
Use online banking or the mobile app for routine transactions. For urgent issues, call 1-800-432-1000 to speak with a representative. If you need an in-person appointment, some branches offer extended hours or Saturday appointments — ask when you call, as availability varies by location.
Do Bank of America branches have different hours on weekends?
Most branches are open Saturday mornings from 9 a.m. to 1 p.m. and closed on Sunday. Some locations in busy areas may have longer Saturday hours, and a few may be closed on Saturday. Check your specific branch's hours on the Bank of America website or by calling ahead.