Bank of America branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.
The exact time your nearest branch opens depends on which branch you visit. Bank of America does not set a single opening time across all locations — each branch sets its own schedule within the company's general framework. Most weekday hours fall between 9 a.m. opening and 5 to 6 p.m. closing, but some branches in urban areas or inside grocery stores open earlier or stay open later.
Saturday hours are typically 9 a.m. to 1 p.m., though this varies. Many branches are closed on Sunday. The fastest way to find your specific branch's hours is to visit the Bank of America website, enter your zip code in the branch locator, and click on the branch name — the hours appear on that page. You can also call the branch directly or use Google Maps, which usually shows current hours.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
- Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday.
- The Bank of America branch locator on their website shows the exact hours for your nearest location.
- Customer service phone lines are open longer than branch hours — typically 8 a.m. to 9 p.m. on weekdays and 8 a.m. to 6 p.m. on Saturday.
- ATMs and online banking are available 24 hours a day, so you can deposit checks, transfer money, or check balances outside branch hours.
How to find your branch's specific hours
Go to bankofamerica.com and use the "Find a Branch" or "Locations" tool. Enter your zip code or city, and a map appears showing nearby branches. Click on any branch name to see its full hours, phone number, and services offered at that location.
Some branches inside grocery stores or shopping centers may have different hours than standalone Bank of America locations. The branch locator shows this information. If you are planning to visit for a specific service — like opening an account, getting a cashier's check, or speaking to a financial advisor — call ahead to confirm someone is available, because some services require an appointment or may not be offered at every location.
Customer service phone lines and their hours
Bank of America's main customer service line is open longer than branch hours. Weekday hours are typically 8 a.m. to 9 p.m., and Saturday hours are 8 a.m. to 6 p.m. Sunday hours vary. The phone number appears on your debit card, on your statements, and on the Bank of America website.
If you call outside these hours, you reach an automated system that can handle some requests — like checking your balance, transferring money between your own accounts, or reporting a lost card. For questions that require speaking to a person, the system will tell you when the next representative will be available.
When you can bank outside branch hours
Bank of America ATMs are available 24 hours a day for deposits, withdrawals, and balance inquiries. If you have a Bank of America debit card, you can also use ATMs in the Allpoint network at no charge — these are located in grocery stores, pharmacies, and convenience stores across the country.
Online banking through the Bank of America website or mobile app is also available 24 hours a day. You can transfer money between accounts, pay bills, deposit checks using mobile check deposit, and review transactions at any time. If you need to move money urgently outside branch hours, these options often work without waiting for the branch to open.
Holiday hours and closures
Bank of America branches are closed on major U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, ATMs and online banking remain available, but you cannot visit a branch or speak to a representative in person.
Some branches may also close early the day before a holiday or have reduced hours during holiday weeks. Check the branch locator or call ahead if you are planning a visit around a holiday.
Services that require branch visits versus phone or online options
Many banking tasks can be done by phone or online without visiting a branch. You can transfer money, pay bills, check balances, and dispute transactions from home. However, some services require an in-person visit: opening a new account, explore for a credit card, getting a cashier's check, depositing cash, or speaking to a financial advisor about investments or loans.
If you need to do something that requires a branch visit, call ahead to confirm the branch offers that service and to schedule an appointment if needed. This saves you a trip if the service is not available at your nearest location.
Frequently Asked Questions
Are all Bank of America branches open at the same time?
No. Each branch sets its own hours within Bank of America's general framework. Most open at 9 a.m. on weekdays, but some open earlier or later. Use the branch locator on bankofamerica.com to find your specific branch's hours.
Can I deposit a check outside branch hours?
Yes. You can deposit checks 24 hours a day using the mobile app's mobile check deposit feature, or by using an ATM if your branch has a check deposit slot. Cash deposits require a branch visit or ATM during operating hours.
What do I do if I need to reach Bank of America outside branch hours?
Call the customer service number on your debit card or statement. Representatives are available 8 a.m. to 9 p.m. on weekdays and 8 a.m. to 6 p.m. on Saturday. Outside these hours, automated systems can handle some requests like balance checks and card reporting.
Do Bank of America branches open on weekends?
Most branches are open on Saturday from 9 a.m. to 1 p.m. and closed on Sunday. Some branches in high-traffic areas may have different weekend hours. Check your branch's specific schedule on the branch locator.
Can I do my banking if the branch is closed?
Yes. ATMs are available 24 hours for deposits and withdrawals. Online banking and the mobile app are also available 24 hours for transfers, bill payments, and check deposits. You only need a branch visit for services like opening accounts, getting cashier's checks, or depositing large amounts of cash.