Standard Bank of America branch hours

Most Bank of America branches open at 9:00 a.m. on weekdays and close at 5:00 p.m., though some locations stay open until 6:00 p.m. Saturday hours typically run from 9:00 a.m. to 1:00 p.m., and most branches are closed on Sundays. These are the default hours, but your specific branch may differ.

The actual hours depend on which branch you plan to visit. A branch in a busy downtown area or shopping mall may have longer hours than one in a smaller town. Some branches inside grocery stores or Walmart locations operate on different schedules entirely. The only way to know for certain is to check your branch's individual hours before you go.

Key Takeaways

  • Most Bank of America branches open at 9:00 a.m. on weekdays, but hours vary by location and some stay open until 6:00 p.m.
  • You can find your specific branch's hours by searching the Bank of America locator on their website or calling the branch directly.
  • Saturday hours are usually 9:00 a.m. to 1:00 p.m., and most branches do not open on Sunday.
  • Branches inside grocery stores or other retailers may have different hours than standalone Bank of America locations.

How to find your branch's exact hours

Go to bankofamerica.com and use the branch locator tool. Enter your address or zip code, and the tool will show you nearby branches with their hours listed for each day of the week. You can also see whether the branch has a drive-through, ATM, or safe deposit boxes.

If you do not have internet access or prefer to speak with someone, call Bank of America's main customer service line at 1-800-432-1000. They can tell you the hours for any branch and answer questions about what services that location offers.

Drive-through and ATM access outside branch hours

Bank of America drive-throughs typically stay open longer than the main branch. Many operate until 6:00 p.m. or later on weekdays, and some are open on Saturday afternoons. You can deposit checks, withdraw cash, and handle basic transactions at the drive-through window without going inside.

ATMs are available 24 hours a day at most Bank of America locations. You can withdraw cash, check your balance, transfer money between accounts, and deposit checks at the ATM even when the branch is closed. If you need to speak with someone or handle a transaction that requires a teller, you will need to visit during branch hours.

Holiday closures and schedule changes

Bank of America branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on local observance. If you are planning a banking trip around a holiday, check ahead to confirm the branch will be open.

During extreme weather or other emergencies, individual branches may close temporarily or adjust their hours. If you are concerned about whether a branch is open on a particular day, a quick phone call to that location is the fastest way to confirm.

Online and mobile banking outside branch hours

You do not need to visit a branch to handle most banking tasks. Bank of America's website and mobile app are available 24 hours a day for checking balances, transferring money, paying bills, and depositing checks by phone camera. You can also set up direct deposit, change your PIN, or dispute a transaction online without waiting for the branch to open.

If you have a question that requires a person, Bank of America customer service is available by phone 24 hours a day at 1-800-432-1000. They can help with account questions, fraud concerns, or directing you to the right department for your issue.

Planning ahead for in-person visits

If you need to do something that requires a teller — like opening a new account, ordering a cashier's check, or discussing a loan — plan to visit during weekday hours when the branch has full staffing. Weekday mornings between 10:00 a.m. and noon tend to be less busy than late afternoon.

Bring your ID and any documents related to what you need to do. If you are opening an account, bring proof of address (a utility bill or lease works). If you are discussing a loan or credit product, bring recent pay stubs or tax returns. Having what you need ready means you will spend less time at the branch.

Frequently Asked Questions

Does Bank of America open earlier on any days?

No. Standard opening time is 9:00 a.m. on weekdays at most locations. Some branches may open at 8:30 a.m., but this is uncommon. Check your specific branch's hours to be sure.

Can I do everything at the ATM that I can do at the branch?

No. ATMs handle withdrawals, deposits, balance checks, and transfers, but you cannot open accounts, order cashier's checks, discuss loans, or resolve complex account issues at an ATM. For those tasks, you need to visit during branch hours.

What if my branch is closed and I need cash right now?

Use the ATM at your branch or any other Bank of America location. If you need more than the daily ATM withdrawal limit allows, you can visit a branch during its next open hours or call customer service to discuss options.

Are Bank of America hours the same at every location?

No. Hours vary by branch. A location in a shopping mall may stay open later than a standalone branch. Branches inside grocery stores operate on the store's schedule. Always check your specific branch before visiting.

Can I call my branch directly instead of the main customer service line?

Yes. The branch locator on bankofamerica.com shows the phone number for each location. Calling your specific branch is often faster if you have a question about that location's services or hours.