Bank of America branch hours vary by location, but most branches close between 4 p.m. and 6 p.m. on weekdays
Bank of America does not set a single closing time across all branches. Each location operates on its own schedule, which depends on the branch type, the city it's in, and staffing. A branch in a busy urban area might stay open until 6 p.m., while a smaller suburban location might close at 4 p.m. Some branches inside grocery stores or malls follow those venues' hours instead of standard banking hours.
The only reliable way to know when your specific branch closes is to check the hours for that location. You can find them on the Bank of America website by entering your zip code, or by calling the branch directly. Hours also change seasonally and around holidays, so checking before you go is worth the thirty seconds it takes.
Key Takeaways
- Most Bank of America branches close between 4 p.m. and 6 p.m. on weekdays, but hours vary significantly by location.
- Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday, though some locations in major cities stay open longer.
- You can find your branch's exact hours on the Bank of America website or by calling the branch directly.
- Customer service phone lines are open longer than branches — usually until 8 p.m. or 9 p.m. on weekdays — and online banking has no closing time.
- ATMs and mobile banking work 24/7 regardless of branch hours.
Weekday hours for most Bank of America branches
Most Bank of America branches open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m. The exact time depends on the branch. A branch in downtown Chicago might close at 6 p.m., while one in a smaller town might close at 4 p.m. Some branches in high-traffic areas open as early as 8 a.m. or stay open until 7 p.m., but this is less common.
If you need to do something that requires a teller — deposit a check, withdraw cash, open an account — you need to arrive before closing time. Teller windows typically close 15 to 30 minutes before the branch itself does, so arriving right at closing time may mean you cannot complete your transaction.
Weekend and holiday hours
Saturday hours are typically 9 a.m. to 1 p.m., though some branches in major metropolitan areas stay open until 2 p.m. or 3 p.m. Most Bank of America branches are closed on Sunday. A few locations in very busy areas — such as Manhattan or downtown Los Angeles — may have Sunday hours, but this is rare.
Bank of America branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. The bank sometimes closes early on the day before a major holiday. If you need to handle something on or around a holiday, check the website or call ahead.
How to find your branch's specific hours
Go to the Bank of America website and use the branch locator tool. Enter your zip code or city, and the results will show each nearby branch with its full hours, address, phone number, and services offered. The hours listed are current and updated when the branch changes its schedule.
You can also call your branch directly. The phone number appears in the locator results. A staff member can confirm hours and tell you whether the service you need is available at that location — not all branches offer the same services, and some do not have a full teller line.
Customer service phone lines and their hours
Bank of America's customer service phone line stays open longer than branches do. Most lines are available until 8 p.m. or 9 p.m. on weekdays, and some have limited Saturday hours. You can reach customer service at 1-800-432-1000 for general inquiries, or use the number on the back of your debit or credit card.
Wait times are often shorter earlier in the day. If you call near closing time, you may wait longer or reach an automated system instead of a person. For account questions, balance checks, or card issues, calling is often faster than visiting a branch.
Online and mobile banking, ATMs, and 24/7 options
Bank of America's website and mobile app work around the clock. You can transfer money, pay bills, deposit checks by phone camera, check your balance, and manage your account at any hour. These services do not depend on branch hours at all.
ATMs are available 24/7 at Bank of America locations and at many other banks and retailers through the Allpoint network. You can withdraw cash, deposit checks, and transfer money between accounts using an ATM at any time. Some ATM functions — like depositing cash — may take a day or two to process, but the transaction itself happens when ready.
What to do if you need banking services outside branch hours
If you need to reach someone by phone, call customer service at 1-800-432-1000. They can handle many issues — lost cards, fraud reports, account questions, payment arrangements — without you visiting a branch. For urgent issues like a lost or stolen card, customer service is faster than waiting for a branch to open.
If you need to deposit a check and cannot visit during branch hours, use mobile check deposit through the app. If you need cash, use an ATM. If you need to open an account or handle something that requires a signature, you will have to wait for the branch to open or visit during their hours.
Frequently Asked Questions
Can I do everything I need at an ATM instead of going to the branch?
Most routine transactions work at an ATM — withdrawals, deposits, transfers, and balance checks. However, some things require a teller: opening a new account, getting a cashier's check, reporting a lost debit card in person, or handling disputes. For those, you need to visit during branch hours or call customer service to see if they can handle it by phone.
What if my branch closes before I can get there?
Use the mobile app to deposit checks, transfer money, or pay bills. Call customer service at 1-800-432-1000 for account questions or urgent issues. If you need cash, find an ATM. If the matter truly requires a branch visit, plan to go the next day during their open hours.
Are Bank of America hours the same on every holiday?
Bank of America closes on all federal holidays. Some branches may close early the day before a major holiday. Check the website or call your branch to confirm hours around specific holidays, since schedules can vary by location.
Can I call customer service on weekends?
Yes, though hours are limited. Most customer service lines have Saturday hours, usually 9 a.m. to 5 p.m., and some have Sunday hours as well. Call 1-800-432-1000 to confirm current weekend availability or to reach someone when ready.
Do all Bank of America branches have the same closing time?
No. Each branch sets its own hours based on location and demand. A busy downtown branch might close at 6 p.m., while a smaller suburban branch might close at 4 p.m. Check your specific branch's hours on the website or by calling.