Bank of America branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays
Bank of America does not set a single opening time for all branches. Each location has its own schedule based on customer traffic, staffing, and local demand. The most common weekday hours are 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some branches in busy areas open earlier or stay open later. Saturday hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and most branches are closed on Sundays.
The fastest way to find your specific branch's hours is to visit the Bank of America website, enter your address or zip code in the branch locator tool, and click on the branch name. You will see the exact hours for that location, including any holiday closures. You can also call the branch directly — the phone number appears in the locator results — or use Google Maps, which often displays current hours and whether the branch is open right now.
Key Takeaways
- Most Bank of America branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours differ by location.
- The branch locator tool on the Bank of America website shows the exact hours for your nearest location.
- Saturday hours are usually 9 a.m. to 1 or 2 p.m., and branches are typically closed on Sundays.
- Calling your branch directly or checking Google Maps gives you current hours and real-time status.
- Bank of America customer service by phone is available 24/7, even when branches are closed.
How to find your branch's specific hours
Go to bankofamerica.com and look for the "Locations" or "Find a Branch" link, usually near the top of the page. Enter your street address, city, or zip code. The results will show nearby branches with their full hours of operation, phone numbers, and services offered at each location.
If you are already a Bank of America customer, you can also log into your online account and look for a branch locator tool there. Some customers find it faster to call their branch directly — the number is listed in the locator results — and ask about hours, especially if you need a specific service like notary work or safe deposit box access, which may have different availability than regular banking hours.
What to do when your branch is closed
Bank of America offers several ways to handle banking outside branch hours. You can use any Bank of America ATM 24 hours a day to withdraw cash, deposit checks (at ATMs with deposit capability), and check your balance. You can also use your debit card at any ATM in the Allpoint network, which includes thousands of machines at retailers and convenience stores nationwide.
For transactions that require speaking to someone, Bank of America customer service is available by phone 24/7 at 1-800-432-1000. You can also use the mobile app to transfer money, pay bills, deposit checks by photo, and manage your account. If you need to speak with someone in person for a complex issue — like opening a new account, explore for a loan, or discussing investment options — you will need to visit during branch hours.
Bank of America hours on holidays
Bank of America branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional local holidays depending on the state or region. The branch locator tool will show holiday closures for your specific location.
Even on holidays, you can still use ATMs, the mobile app, and the 24/7 phone line. If you need to deposit a check or handle a transaction that requires a teller, plan to visit the day before or after the holiday. Some branches in major cities or shopping areas may have extended hours on certain holidays — check the locator tool to confirm.
Using Bank of America services without visiting a branch
Many banking tasks no longer require a trip to the branch. The Bank of America mobile app lets you deposit checks by taking a photo, transfer money between accounts, pay bills, and send money to other people. You can also set up direct deposit, change your PIN, and freeze or unfreeze your debit card.
If you need to speak with someone, the 24/7 phone line connects you to a representative who can help with account questions, fraud concerns, lost cards, and general banking issues. For more complex needs — like discussing mortgage options, opening a business account, or getting a safe deposit box — you will need to schedule an appointment at a branch or ask about video banking options, which some Bank of America locations offer.
Planning ahead for in-person banking
If you know you need to visit a branch for a specific service, call ahead. Many branches allow you to schedule an appointment with a banker, which can save you wait time and may support the right person is available. This is especially useful if you need help with something that takes longer, like opening a new account type, discussing loan options, or setting up investment services.
When you call or visit, ask whether the service you need is available at that location. Some branches are smaller and may not offer every service — for example, not all branches have safe deposit boxes or mortgage specialists. Knowing this in advance prevents a wasted trip.
Frequently Asked Questions
Are Bank of America hours the same at every branch?
No. Each branch sets its own hours based on location and staffing. Most open at 9 a.m. on weekdays, but closing times range from 5 to 6 p.m. Use the branch locator tool to see the exact hours for your location.
Can I do banking on Sunday?
Most Bank of America branches are closed on Sundays, but you can use ATMs, the mobile app, and the 24/7 phone line. Check the branch locator to see if any location near you has Sunday hours — a few high-traffic branches do offer limited Sunday service.
What if I need to deposit a check after hours?
If your ATM has mobile deposit capability, you can photograph the check in the Bank of America app and deposit it when ready. Otherwise, use an ATM with a deposit slot to deposit the check after hours, and it will be processed the next business day.
Is the customer service phone line really open 24/7?
Yes. You can call 1-800-432-1000 anytime, day or night, to speak with someone about your account, report fraud, or ask general banking questions. Wait times may be longer during off-hours, but the line is staffed around the clock.
Do I need an appointment to visit a Bank of America branch?
No appointment is required for basic services like deposits and withdrawals. However, calling ahead to schedule an appointment is a good idea if you need help with something complex or time-consuming, like opening a new account or discussing loan options.