Bank of America branches open at 9 a.m. on weekdays, but closing time varies by location—most close between 5 and 6 p.m., and Saturday hours are typically 9 a.m. to 1 p.m. Sunday hours depend on the branch.

The fastest way to find your specific branch's hours is to use the Bank of America branch locator on their website or call the branch directly. Hours are not uniform across all locations, so checking before you go saves a wasted trip. If you need banking services outside branch hours, Bank of America offers 24/7 phone support and online banking for most transactions.

Key Takeaways

  • Weekday hours are typically 9 a.m. to 5 or 6 p.m., but your specific branch may differ based on location and staffing.
  • The Bank of America website branch locator shows exact hours for any location you search, updated in real time.
  • Saturday hours are usually 9 a.m. to 1 p.m., and many branches have limited or no Sunday hours.
  • You can reach customer service by phone 24/7 at 1-800-432-1000, and most account services are available through online banking at any time.

How to Find Your Branch's Hours Online

Go to bankofamerica.com and select "Locations" from the main menu. Enter your city, zip code, or street address in the search box. The results will show each nearby branch with its full hours for today and the rest of the week, plus services offered at that location.

The locator updates automatically, so the hours you see are current. If a branch has reduced hours due to staffing or maintenance, that information appears on the location page. You can also see which branches have a safe deposit box, drive-through, or ATM.

Calling Your Branch Directly

If you prefer to call, search for your branch's phone number on the Bank of America website using the same locator tool. A staff member can confirm hours, tell you about wait times, and answer questions about whether you need an appointment for your specific transaction.

Some branches require appointments for certain services like opening accounts or discussing loans, especially during busy times. Calling ahead takes five minutes and prevents a wasted trip.

What to Do If Your Branch Is Closed

Bank of America operates 24/7 phone support at 1-800-432-1000. You can handle most routine tasks through this line: check balances, transfer money between accounts, report a lost card, or ask about your account. For complex issues, a representative can schedule a callback or direct you to the right department.

Online banking through the Bank of America website or mobile app lets you pay bills, deposit checks by photo, transfer funds, and view statements at any hour. ATMs are available around the clock at Bank of America locations and through their network of partner banks.

Weekend and Holiday Hours

Saturday hours vary widely by branch—some open at 9 a.m. and close at 1 p.m., while others stay open until 3 or 4 p.m. A small number of branches have no Saturday hours. Sunday hours are less common; many branches are closed, but some locations in busy areas may open for limited hours.

On federal holidays like Thanksgiving, Christmas, and New Year's Day, most Bank of America branches close. Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, and Labor Day also typically result in branch closures, though online banking and ATMs remain available. Check the website before visiting on or around a holiday.

Using Bank of America ATMs Outside Branch Hours

Every Bank of America branch has an ATM accessible 24/7, even when the branch itself is closed. You can withdraw cash, deposit checks or cash, transfer money, and check your balance without entering the building. Bank of America also partners with MoneyPass and Allpoint networks, giving you access to thousands of ATMs nationwide at no charge to Bank of America customers.

If you need to deposit a large amount of cash or checks, or if you have questions an ATM cannot answer, you will need to visit during branch hours or call customer service.

Frequently Asked Questions

Can I do my banking online if the branch is closed?

Yes. Bank of America online banking and the mobile app work 24/7 for most transactions: transfers, bill pay, check deposits by photo, balance inquiries, and account management. Some services like opening a new account or getting a cashier's check require a branch visit or phone call.

What if I need to speak to someone right now and my branch is closed?

Call 1-800-432-1000 for 24/7 customer service. A representative can help with account questions, fraud reports, card issues, and general banking needs. For complex matters, they can schedule a callback during business hours or transfer you to a specialist.

Do all Bank of America branches have the same hours?

No. Hours vary by location, day of the week, and staffing levels. A downtown branch may have different hours than a suburban one. Always check your specific branch on the Bank of America website or call ahead rather than assuming hours are the same everywhere.

Are Bank of America ATMs available when the branch is closed?

Yes. Every Bank of America branch has an ATM that works 24/7, even outside branch hours. You can withdraw cash, deposit checks, and transfer funds without going inside. Bank of America customers also have access to thousands of partner ATMs nationwide at no charge.