When Bank of America branches close
Bank of America branch hours vary by location, but most branches are open Monday through Friday from 9 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m. Most branches are closed on Sundays. Some branches in busy areas or inside grocery stores stay open later — until 6 p.m. on weekdays or 2 p.m. on Saturday — but this is not standard.
The only way to know your specific branch's hours is to check directly. Bank of America's website has a branch locator tool where you enter your address or ZIP code and see the exact hours for each location near you. You can also call your branch directly, or use the Bank of America mobile app, which shows hours for nearby branches.
Holiday schedules change these hours. Most branches close on major holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day. Some branches may open for a shorter window on the day after Thanksgiving or the day before Christmas. Check the website or call ahead if you need to visit on or near a holiday.
Key Takeaways
- Standard Bank of America branch hours are 9 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. Saturday, but hours vary by location.
- Use the Bank of America branch locator on their website or mobile app to find the exact hours for the branch closest to you.
- Some branches in high-traffic areas stay open until 6 p.m. on weekdays or 2 p.m. on Saturday.
- Most branches close on major holidays, so call or check online before visiting on or near a holiday.
Customer service phone lines and online banking hours
Bank of America's customer service phone line is open 24 hours a day, 7 days a week. You can call 1-800-432-1000 to reach a representative for account questions, lost cards, fraud reports, or general banking needs. This line never closes, even on holidays.
Online banking through the Bank of America website and mobile app is also available 24/7. You can check balances, transfer money, pay bills, and deposit checks from your phone or computer at any time. The mobile app's check deposit feature works around the clock, though the bank processes the deposit during business hours.
If you need to speak to someone about a specific service — like opening a new account, explore for a loan, or discussing investment options — you will need to reach a branch during business hours or schedule an appointment. Some branches offer video appointments with bankers outside normal hours, but this varies by location.
ATM access outside branch hours
Bank of America ATMs are available 24 hours a day. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any ATM with your debit card or ATM card, regardless of what time the branch is closed.
If you need to deposit cash (not a check), most Bank of America ATMs accept cash deposits around the clock. The deposit posts to your account when ready, though the bank may place a hold on the funds until the next business day depending on the time of deposit.
Finding your nearest branch and its specific hours
Go to bankofamerica.com and click "Locations" or use the mobile app's branch locator. Enter your address, ZIP code, or city name. The tool shows you every Bank of America branch and ATM within a set distance, along with the exact hours for each location.
When you search, the results also show which services each branch offers — some smaller branches may not have loan officers or investment advisors on site. If you need a specific service, check the branch details before you go.
You can also call 1-800-432-1000 and ask a representative for the hours of your nearest branch. They can also tell you whether that branch offers the service you need.
Planning your visit during business hours
If you need to handle something that requires a banker — opening an account, discussing a mortgage, or resolving a complex issue — plan to visit during the first half of the business day if you can. Branches are typically busier in the late afternoon and on Fridays, so you may wait longer.
Many Bank of America branches let you schedule an appointment online or by phone. An appointment does not may provide you will not wait, but it reserves time with a banker and can be faster than walking in. Check the branch locator to see if your location offers online scheduling.
What to do if you cannot visit during branch hours
For most routine banking, you do not need to visit a branch at all. You can transfer money, pay bills, deposit checks, and check balances through online banking or the mobile app at any time.
If you have a question or problem, call customer service at 1-800-432-1000. They handle account issues, fraud reports, lost cards, and general questions 24 hours a day. If you need something that only a branch can do — like withdrawing a large amount of cash or getting a cashier's check — plan your visit during the hours your nearest branch is open, or ask whether another nearby branch has different hours that work better for you.
Frequently Asked Questions
Are Bank of America branches open on weekends?
Most branches are open Saturday from 9 a.m. to 1 p.m. and closed on Sunday. Some branches in busy areas may stay open until 2 p.m. on Saturday. Check your specific branch's hours using the locator tool on bankofamerica.com.
Can I do everything I need at an ATM instead of visiting a branch?
You can withdraw cash, deposit checks, transfer money, and check balances at an ATM 24/7. If you need to open a new account, explore for a loan, or speak to a banker about a complex issue, you will need to visit a branch or call customer service during business hours.
What if I need to reach Bank of America outside of branch hours?
Call customer service at 1-800-432-1000 anytime — the line is open 24 hours a day, 7 days a week. You can also use online banking or the mobile app to handle most tasks at any time.
Do Bank of America branches have different hours on holidays?
Yes. Most branches close on major holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day. Some may open for shorter hours on the day after Thanksgiving or the day before Christmas. Check the website or call your branch before visiting on or near a holiday.
Can I schedule an appointment at my Bank of America branch?
Many branches allow you to schedule appointments online or by phone. Check the branch locator on bankofamerica.com to see if your location offers scheduling. An appointment does not eliminate wait times but reserves time with a banker.