When Bank of America branches open and close
Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m., though some locations stay open until 6 p.m. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sundays. The exact hours depend on the individual branch — a location in a busy downtown area may have different hours than one in a smaller town.
The fastest way to find your specific branch's hours is to visit bankofamerica.com, click "Locations," enter your address or zip code, and select the branch. The page will show today's hours, weekend hours, and any holiday closures. You can also call the branch directly or use the Bank of America mobile app, which displays hours for nearby locations.
Holiday schedules vary. Bank of America typically closes on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may have modified hours on the day before or after a major holiday. If you need to handle something on a holiday, ATMs and online banking remain available 24/7.
Key Takeaways
- Standard weekday hours are 9 a.m. to 5 p.m., but some branches stay open until 6 p.m., so check your specific location.
- Saturday hours are usually 9 a.m. to 1 p.m., and most branches do not open on Sunday.
- The Bank of America website or mobile app will show the exact hours for any branch you search by location.
- ATMs and online banking work 24 hours a day, even when branches are closed.
- Major federal holidays close most branches, though the schedule may vary by location.
How to reach customer service outside branch hours
Bank of America customer service by phone is available 24/7 at 1-800-432-1000. This line handles account questions, card issues, fraud reports, and general banking questions. You do not need to wait until a branch opens to report a lost card, dispute a transaction, or check your balance.
Online banking and the mobile app are also available around the clock. You can transfer money between accounts, pay bills, deposit checks by photo, and view your account history at any time. If you need to speak to someone in person for a more complex transaction — such as opening a new account, explore for a loan, or updating your will on file — you will need to visit during branch hours or schedule an appointment.
What you can and cannot do outside branch hours
ATMs let you withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance at any time. Many Bank of America ATMs are in grocery stores, pharmacies, and other retail locations, so you may have access near your home or workplace even if the nearest branch is closed.
You cannot open a new account, explore for a credit card or loan, or speak to an advisor about investments through an ATM or the app. You also cannot deposit a large amount of cash (over $10,000) without triggering reporting requirements, and some branches may ask you to call ahead for very large deposits. If you need to do something that requires a person, check whether your branch offers appointment scheduling through the app or website — many do, and this can save you a trip during busy hours.
Finding a branch near you with specific services
Not all Bank of America branches offer the same services. Some locations are smaller and handle basic transactions only. Others are full-service branches with loan officers, investment advisors, and business banking specialists. If you need a specific service — like a safe deposit box, notary services, or a business account consultation — search for the branch on bankofamerica.com and look at the services listed, or call ahead to confirm.
The Bank of America locator tool also shows which branches have wheelchair access, which ones have drive-through service, and which ones have extended hours. If you use a wheelchair or have mobility concerns, this information appears on the branch details page.
Holiday hours and seasonal changes
Bank of America publishes its holiday schedule each year. In addition to the major federal holidays, some branches may have modified hours around Thanksgiving week or the week between Christmas and New Year's Day. The mobile app and website update these hours automatically, so you will see the correct schedule when you search.
If you are planning a transaction that requires a branch visit — such as a large withdrawal or a notarization — check the hours a few days ahead. Some branches get very busy on the last business day before a long weekend, so arriving early in the day or on a different day may be faster.
Using Bank of America services when your local branch is closed
If your regular branch is closed but you need to handle something in person, you can visit any other Bank of America branch. Your account works the same way at every location. Bring your ID and your account number or debit card, and a teller can help you with deposits, withdrawals, account questions, and most other routine transactions.
Some transactions may require a visit to a specific branch if you have a relationship manager or advisor there, but for basic banking, any branch will work. If you are traveling or have moved, the locator tool can help you find a branch near your temporary location.
Frequently Asked Questions
Are Bank of America branches open on weekends?
Most branches are open on Saturday from 9 a.m. to 1 p.m. and closed on Sunday. Some locations in busy areas may have different Saturday hours, so check your specific branch. ATMs are available 24/7 on weekends.
Can I do everything online that I can do at a branch?
You can handle most routine transactions online or through the app — transfers, bill payments, check deposits, and balance inquiries. You cannot open a new account, explore for a loan, or speak to an advisor without visiting a branch or calling customer service. Some services like notarization or safe deposit box access require an in-person visit.
What if I need to reach Bank of America on a holiday?
Call 1-800-432-1000 for customer service 24/7, including holidays. ATMs and online banking also work on holidays. If you need to visit a branch, most are closed on major federal holidays, so plan ahead.
Can I use any Bank of America branch, or do I have to go to my home branch?
You can use any Bank of America branch for routine transactions. Your account works the same way everywhere. If you have a specific relationship manager or advisor, they may be at one location, but for basic banking, any branch will serve you.
How do I know if my branch has the service I need?
Search for your branch on bankofamerica.com and look at the services listed on the details page. You can also call the branch directly or use the mobile app. If you are unsure whether a service is available, calling ahead takes less time than making a trip.