When Bank of America branches close
Bank of America branch hours vary by location, but most branches open at 9 a.m. and close between 4 p.m. and 6 p.m. on weekdays. Saturday hours typically run from 9 a.m. to 1 p.m., and most branches are closed on Sundays. Some high-traffic locations stay open until 6 p.m. on weekdays, while smaller branches may close at 4 p.m.
The exact closing time for your specific branch depends on its location and traffic volume. Bank of America does not publish a single closing time across all branches. You can find your branch's hours by searching for it on the Bank of America website, calling the branch directly, or using Google Maps, which pulls the hours from Bank of America's own data.
Holiday schedules also affect closing times. Bank of America closes all branches on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On the day before or after a major holiday, some branches may close earlier than usual.
Key Takeaways
- Most Bank of America branches close between 4 p.m. and 6 p.m. on weekdays, with Saturday hours ending at 1 p.m.
- Branch hours vary by location, so you need to check your specific branch rather than relying on a standard time.
- The Bank of America website, a direct call to your branch, or Google Maps will show you the exact hours for your location.
- All branches close on federal holidays, and some may have reduced hours on the day before or after major holidays.
How to find your branch's closing time
The fastest way is to visit bankofamerica.com and use the branch locator tool. Enter your address or ZIP code, and the results show hours for each nearby branch. The hours displayed are current and updated by Bank of America regularly.
If you prefer to call, dial the main Bank of America customer service line at 1-800-432-1000 and ask for your specific branch's hours. You can also call the branch directly if you have its phone number. A staff member can confirm whether the branch will be open at the time you plan to visit.
Google Maps is another reliable source. Search "Bank of America near me," and the map results display hours for each location. These hours sync with Bank of America's official data, so they are current.
When customer service phone lines close
Bank of America's main customer service line (1-800-432-1000) is open 24 hours a day, 7 days a week for account inquiries, fraud reporting, and general questions. You can reach a representative at any time, including nights, weekends, and holidays.
Specialized departments have different hours. For example, the mortgage department, investment services, and business banking lines may have limited hours. When you call the main line, the automated system will direct you to the right department and tell you whether that team is currently available.
ATM and mobile banking access
Bank of America ATMs are available 24 hours a day. You can withdraw cash, deposit checks, and transfer money between accounts at any ATM, regardless of the time of day or whether a branch is open. ATM access is not limited by branch hours.
The Bank of America mobile app and website are also available 24/7. You can check balances, transfer money, pay bills, and deposit checks remotely without visiting a branch or calling customer service. Mobile and online banking do not have closing times.
What to do if you need to visit during closed hours
If you need to complete a transaction outside branch hours, use an ATM for cash withdrawals and deposits, or use mobile banking for transfers and bill payments. Many routine transactions do not require a visit to a physical branch.
If you need to speak with a representative outside branch hours, call the 24-hour customer service line at 1-800-432-1000. For issues that require in-person help, such as opening a new account or discussing a mortgage, you will need to visit during branch hours or schedule an appointment. Some branches offer appointment scheduling through the website, which may allow you to book a time outside standard hours.
Weekend and holiday branch access
Most Bank of America branches are open on Saturday mornings from 9 a.m. to 1 p.m., though some locations may stay open until 2 p.m. or 3 p.m. No branches are open on Sunday. If you need to visit on a weekend, check your specific branch's Saturday hours before you go.
On federal holidays, all Bank of America branches are closed. This includes New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. The day after Thanksgiving (Black Friday) is a regular business day with standard hours at most branches.
Frequently Asked Questions
Can I deposit a check after my branch closes?
Yes. You can deposit checks 24/7 using the Bank of America mobile app, which includes mobile check deposit. You can also use an ATM to deposit checks at any time. Both methods process the deposit and credit it to your account according to Bank of America's standard deposit timing.
What if I need cash and the branch is closed?
Use a Bank of America ATM, which is open 24 hours. You can withdraw cash at any time, day or night. If you do not have a Bank of America ATM nearby, you can use an ATM from another bank, though you may be charged a fee by that bank.
Do all Bank of America branches have the same closing time?
No. Closing times vary by location. Most branches close between 4 p.m. and 6 p.m. on weekdays, but some may close earlier or stay open later. Always check your specific branch's hours before visiting.
Is customer service available after my branch closes?
Yes. The main customer service line (1-800-432-1000) is available 24 hours a day. You can call anytime to ask questions, report fraud, or discuss your account, even if your local branch is closed.
Can I schedule an appointment outside branch hours?
Some branches allow you to schedule appointments through the Bank of America website, which may give you access to a representative outside standard hours. Check your branch's page on the website to see if appointment scheduling is available.