Standard Bank of America branch hours

Most Bank of America branches open at 9 a.m. on weekdays and close at 5 p.m., though some locations stay open until 6 p.m. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sundays. These are the default hours, but individual branches vary — a location in a shopping mall or downtown area may open earlier or stay open later than a suburban branch.

The only reliable way to know your specific branch's hours is to check the Bank of America website or call the branch directly. You can search for your nearest location on their site, and each listing shows that branch's exact opening and closing times for every day of the week. Holiday schedules also differ by location, so if you need to visit on a holiday, confirm the hours before you go.

If you cannot visit during branch hours, Bank of America operates ATMs 24/7, and you can handle many routine transactions through their mobile app or online banking without visiting a branch at all.

Key Takeaways

  • Most Bank of America branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., with Saturday hours from 9 a.m. to 1 p.m.
  • Individual branch hours vary by location, so you must check your specific branch's schedule on the Bank of America website or by phone.
  • Bank of America ATMs are available 24 hours a day, seven days a week for cash withdrawals and deposits.
  • Many transactions can be completed through the Bank of America mobile app or online banking without visiting a branch.

How to find your branch's exact hours

Go to bankofamerica.com and use the branch locator tool. Enter your address or zip code, and the search results will show every Bank of America location near you with its full hours of operation. Each branch listing also displays the services available at that location — some branches offer full services while others are limited-service locations with fewer staff and fewer transaction types available.

If you do not have internet access, call Bank of America's general customer service line at 1-800-432-1000. A representative can tell you the hours for your nearest branch and answer questions about whether that branch offers the specific service you need. This is faster than searching online if you are calling from a phone anyway.

When Bank of America customer service is available

Bank of America's phone customer service operates Monday through Friday from 8 a.m. to 9 p.m. Eastern time, and Saturday from 9 a.m. to 5 p.m. Eastern time. Sunday hours are 10 a.m. to 6 p.m. Eastern time. These hours explore to the main customer service line (1-800-432-1000) and are consistent across the country, though your local branch may have different hours.

If you are calling about a specific account issue, the wait time can vary significantly depending on the time of day and how busy the line is. Early morning calls (8 a.m. to 10 a.m. on weekdays) typically have shorter wait times than mid-day or evening calls.

Online and mobile banking hours

Bank of America's website and mobile app are available 24 hours a day, seven days a week. You can check your balance, transfer money between accounts, pay bills, deposit checks by phone camera, and handle most routine transactions at any time without waiting for a branch to open. The only limitation is that some transactions — like large transfers or changes to account security settings — may process during business hours even if you request them after hours.

Scheduled maintenance occasionally takes the online banking system offline for brief periods, usually late at night or early morning. If you cannot log in, wait a few minutes and try again, or call customer service to confirm whether maintenance is underway.

Holiday closures and special hours

Bank of America branches close on federal holidays including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional local holidays depending on the state or region. ATMs remain available on all holidays, and online banking operates normally.

During the week of Thanksgiving and the week between Christmas and New Year's Day, many branches operate on reduced hours even on days they normally open. Check your specific branch's schedule on the Bank of America website if you need to visit during these periods.

What to do if you need to visit outside normal hours

If you need cash and the branch is closed, use any Bank of America ATM — they work 24/7 and are located at most branches, in shopping centers, and throughout your area. If you need to deposit a check outside business hours, the mobile app lets you photograph the front and back of the check and deposit it when ready without visiting a branch or ATM.

For transactions that require speaking to a person — like opening a new account, discussing a loan, or resolving a dispute — you have two options: call customer service during their operating hours, or visit the branch during its next open period. Some branches offer Saturday hours specifically to serve customers who cannot visit on weekdays.

Frequently Asked Questions

Are all Bank of America branches open at the same time?

No. While most branches follow a 9 a.m. to 5 p.m. weekday schedule, some open earlier or close later depending on location and local demand. Always check your specific branch's hours on the Bank of America website or by calling ahead.

Can I do my banking if the branch is closed?

Yes. ATMs work 24/7, and the mobile app and website let you handle most transactions anytime. You can deposit checks by phone camera, transfer money, pay bills, and check your balance without visiting a branch.

What time should I call customer service to avoid a long wait?

Early morning on weekdays (8 a.m. to 10 a.m. Eastern time) typically has shorter wait times than mid-day or evening. Avoid calling during lunch hours or right after the line opens on Monday mornings.

Do Bank of America branches open on Sundays?

Most Bank of America branches are closed on Sundays. A few locations in high-traffic areas may have Sunday hours, but this is rare. Check your specific branch's schedule online to confirm.

What happens if I need to visit on a holiday?

Bank of America branches close on federal holidays. ATMs remain available, and you can handle most transactions through online banking or the mobile app. If you need to speak to someone, call customer service or visit the branch on the next business day.