The fastest way to find a Bank of America location near you

Bank of America publishes a branch and ATM locator on its website at bankofamerica.com/locating-us. Enter your address, city, or ZIP code, and the tool shows you branches and ATMs within a distance you choose — typically 1, 5, 10, or 25 miles. The results display hours, phone numbers, and what services each location offers (some branches handle only basic transactions; others have mortgage or investment specialists).

You can also call Bank of America's customer service line at 1-800-432-1000 and ask for the nearest branch. A representative can tell you the address, hours, and whether the branch handles the specific service you need — useful if you want to open an account or speak to someone about a loan before you visit.

If you have a Bank of America mobile app on your phone, you can use the branch locator built into the app itself. Tap the menu, select "Locations," and allow the app to use your phone's location. This shows branches and ATMs sorted by distance.

Key Takeaways

  • The Bank of America website locator at bankofamerica.com/locating-us lets you search by address or ZIP code and filter results by distance.
  • Not all branches offer the same services — some handle deposits and withdrawals only, while others have loan officers or investment advisors on staff.
  • You can call 1-800-432-1000 to ask a representative which branch near you handles the service you need.
  • Bank of America ATMs are more common than branches, so if you only need cash, you may find an ATM closer than a staffed location.
  • Hours vary by location, especially on weekends and holidays, so confirm before you travel.

What to expect at different types of Bank of America locations

Bank of America operates three kinds of locations: full-service branches, express branches, and ATMs. A full-service branch handles checking and savings accounts, deposits, withdrawals, wire transfers, cashier's checks, and can refer you to loan officers or wealth advisors. An express branch is smaller and typically handles only basic transactions — deposits, withdrawals, and account inquiries — but no loan applications or complex services.

The locator tool tells you which type each location is. If you need to open an account, refinance a mortgage, or discuss investment options, search for a full-service branch rather than an express location. If you only need to deposit a check or withdraw cash, an express branch or ATM will do.

ATMs are available 24 hours at most locations, including inside some grocery stores and pharmacies. Bank of America's surcharge-free ATM network includes its own machines plus ATMs at MoneyPass, Allpoint, and CO-OP networks — the locator shows which network each ATM belongs to, so you know whether you will face a fee.

Using the Bank of America website locator step by step

Go to bankofamerica.com/locating-us. You will see a search box at the top of the page. Type your street address, city name, or ZIP code into the box and press Enter or click the search button.

The results page shows a map with pins marking branches and ATMs. On the left side, you can filter by location type (branch or ATM), distance (1, 5, 10, or 25 miles), and services (such as safe deposit boxes or mortgage services). Click on any pin or result to see the full address, phone number, hours, and a list of services available at that location.

Most locations show whether they are open today and what time they close. If you see "Temporarily Closed" or unusual hours, call the branch before you go — staffing and hours change seasonally and during holidays.

When the nearest branch is not the best option

The closest Bank of America location may not be the one you want to use. If you need a specific service — such as a safe deposit box, notary, or mortgage consultation — call ahead to confirm that branch offers it. Some branches in smaller towns or inside malls have limited services and may refer you to a larger location.

If you are opening a new account, you may prefer a branch with an appointment availability, especially during busy hours. The locator does not show appointment slots, but you can call the branch directly or book online through bankofamerica.com/appointments.

For routine transactions like deposits and withdrawals, an ATM is often faster than a branch, and Bank of America ATMs are free for account holders. If the nearest branch is far away but there is an ATM nearby, use the ATM unless you need to speak with a person.

What information to have ready before you visit

If you are visiting to open an account, bring a government-issued photo ID (driver's license, passport, or state ID), your Social Security number, and proof of your current address (a recent utility bill, lease, or bank statement). Bank of America staff will ask for these before they can open an account.

If you are visiting to discuss a loan or investment service, bring recent pay stubs, tax returns, or bank statements — the specific documents depend on what you are explore for. Call the branch in advance and ask what to bring; a representative can tell you exactly what you need.

For routine deposits or withdrawals, bring only your debit card or account number. If you are depositing checks, bring the checks and your ID.

Finding Bank of America locations outside your home area

If you are traveling or moving, you can search for Bank of America branches in a different city or state using the same locator tool. Enter the destination city or ZIP code instead of your home address. This is useful if you are relocating and want to know whether there is a branch near your new home, or if you are traveling and need to access your account.

Bank of America has branches in all 50 states, but density varies — urban areas have many branches close together, while rural areas may have only one branch per county. If you are moving to a remote area, check the locator before you move to see what services will be available to you.

Frequently Asked Questions

Can I do my banking at any Bank of America branch, or only at the one where I opened my account?

You can use any Bank of America branch or ATM, regardless of where you opened your account. All branches can access your account information and process deposits, withdrawals, and transfers. You do not need to visit the branch where you opened your account.

Does Bank of America charge a fee to use ATMs at other banks?

Bank of America does not charge a fee when you use a Bank of America ATM or an ATM in the MoneyPass, Allpoint, or CO-OP networks. You may be charged a fee by the other bank if you use their ATM. The locator tool shows which network each ATM belongs to.

What if the nearest branch has limited hours or is closed on the day I need to visit?

Call the branch at the number shown in the locator to confirm current hours before you travel. Many branches are closed on Sundays and some holidays. If the branch is closed, look for an ATM nearby for basic transactions, or visit a different branch that is open.

Can I make an appointment at a Bank of America branch?

Yes. You can book an appointment online at bankofamerica.com/appointments or by calling the branch directly. Appointments are useful if you need to open an account, discuss a loan, or speak with an advisor, especially during busy times like lunch hours or weekends.

Is the Bank of America locator tool accurate for current hours and services?

The locator is updated regularly, but hours and services can change. Call the branch directly to confirm hours before you visit, especially on weekends or holidays. If you see a branch listed that you remember being closed, it may have reopened — call to check.