The fastest way to find a Bank of America location near you
Bank of America's official branch locator is at bankofamerica.com/locator. Enter your address, zip code, or city name, and the tool shows branches and ATMs within a set distance, along with hours, phone numbers, and what services each location offers. You can also call 1-800-432-1000 and a representative will tell you the nearest branch and whether it's open.
The locator tool filters by service type — some branches handle mortgage applications or wealth management, while others are basic deposit locations. If you need a specific service (notary, safe deposit box, foreign currency exchange), the tool lets you search for that too. ATMs appear separately and include whether they're inside a branch, in a retail location, or standalone.
Mobile banking also works: open the Bank of America app, tap the menu, select "Find a Branch or ATM," and it uses your phone's location to show nearby options with real-time hours.
Key Takeaways
- Bank of America's branch locator at bankofamerica.com/locator shows locations, hours, and available services filtered by what you need.
- Not all branches offer the same services — some handle only basic transactions while others manage mortgages or investment accounts.
- ATMs are listed separately and include whether they charge non-customer fees, which varies by location type.
- The Bank of America app's location feature uses your phone's GPS and updates hours in real time.
- Calling 1-800-432-1000 gives you a direct answer if you need to confirm hours or service availability before you go.
What information the locator shows you
The branch locator displays the address, phone number, and current hours for each location. It also lists which services are available — deposit, withdrawal, loan applications, safe deposit boxes, notary services, and others. Some branches are "full service" and handle everything; others are limited-service locations in retail stores or malls.
For ATMs, the tool shows whether the machine is owned by Bank of America or is part of a network like Allpoint or MoneyPass. This matters because non-Bank of America ATMs may charge a fee if you're not a customer, and the fee amount varies. The locator tells you the fee upfront so you know what to expect.
Using the mobile app to find locations
The Bank of America app has a built-in location finder that works without opening a web browser. Open the app, tap the menu icon (three horizontal lines), scroll to "Find a Branch or ATM," and allow location access. The app shows nearby branches and ATMs sorted by distance, with real-time hours and directions.
The app also lets you filter by service type the same way the website does. If you're looking for a branch that handles wire transfers or cashier's checks, you can narrow the results instead of calling ahead. The app updates hours automatically, so you won't arrive at a location that's closed.
When a branch near you might be closed or limited
Bank of America periodically consolidates branches, especially in areas with multiple locations close together. If your nearest branch has closed, the locator will show the next closest option. Some branches also have reduced hours on weekends or operate on a limited schedule during certain seasons.
If you need a service that your nearest branch doesn't offer, you have two options: call the branch directly to confirm they can handle what you need, or visit a full-service location. For routine transactions like deposits or withdrawals, most branches can help. For specialized services like safe deposit box rental or mortgage pre-approval, you may need to travel to a larger branch or handle it online.
ATM networks and fees outside Bank of America branches
Bank of America is part of the Allpoint and MoneyPass ATM networks, which means you can use thousands of ATMs beyond Bank of America's own machines. The locator shows which network an ATM belongs to. If you use an ATM outside the Bank of America network, you may be charged a fee by both your bank and the ATM operator — the total can range from $2 to $5 depending on the machine.
Some Bank of America accounts include ATM fee reimbursement, so check your account terms. If you travel frequently or live far from a branch, using the Allpoint or MoneyPass networks can save money compared to out-of-network ATMs.
Alternatives if no branch is convenient
If the nearest Bank of America location is far away, you can handle most routine banking online through bankofamerica.com or the mobile app — deposits through mobile check deposit, transfers, bill pay, and account management all work without visiting a branch. For cash deposits, you can use any Bank of America ATM that accepts deposits, even if it's not at a branch.
If you need to speak to someone in person, Bank of America also offers video banking appointments through the app and website. You can schedule a call with a representative who can help with account questions, product information, or straightforward transactions without leaving home.
Frequently Asked Questions
Do all Bank of America ATMs charge fees for non-customers?
Bank of America ATMs don't charge non-customers a fee to withdraw cash. However, your own bank may charge you a fee for using an out-of-network ATM. Check with your bank about their ATM fee policy.
Can I do everything at a limited-service branch that I can at a full-service branch?
No. Limited-service branches handle basic transactions like deposits and withdrawals, but they don't offer services like safe deposit boxes, notary services, or loan applications. The locator shows which services each branch offers, so you'll know before you go.
What if I need to visit a branch but the nearest one has limited hours?
Call the branch directly at the number shown in the locator to confirm hours before you travel. You can also use the mobile app or website to handle many transactions without visiting in person, or schedule a video banking appointment if you need to speak with someone.
How often does Bank of America update its branch locator?
The locator updates when branches open, close, or change hours. Hours shown in the app update in real time, but if you're using the website, call ahead to confirm a branch is open, especially on holidays or weekends.