The fastest way to find a Bank of America location near you

Bank of America's branch locator tool on their website or mobile app will show you the nearest branches and ATMs with current hours. Go to bankofamerica.com, click "Locations" in the top menu, enter your address or zip code, and the map will display every Bank of America branch and ATM within a set radius — usually showing distance in miles and whether each location is currently open.

The mobile app (available on iOS and Android) does the same thing and can use your phone's location to find branches without typing anything in. If you don't have internet access, you can call Bank of America's customer service line at 1-800-432-1000 and ask for the nearest branch address and hours.

Not all Bank of America locations are full branches. Some are ATM-only kiosks, some are inside grocery stores or pharmacies, and some are full-service branches with tellers and loan officers. The locator tool tells you which type each location is, so you know whether you can do what you need there.

Key Takeaways

  • The Bank of America website locator and mobile app show distance, hours, and what services are available at each location.
  • Bank of America has branches, ATM-only kiosks, and locations inside retail stores — the locator tells you which is which.
  • If you need a teller or to speak with someone in person, search specifically for full branches rather than ATM-only locations.
  • Calling 1-800-432-1000 will connect you to someone who can tell you the nearest branch address and current hours without internet.

Branches versus ATM-only locations and what you can do at each

A full Bank of America branch has tellers, loan officers, and staff who can handle account changes, disputes, wire transfers, and other services that require a person. An ATM-only location is just a machine — you can withdraw cash, deposit checks or cash, transfer money between accounts, and check your balance, but you cannot talk to anyone or handle anything that needs human judgment.

Bank of America also operates locations inside Walmart, grocery stores, and pharmacies. These are usually staffed but may have limited hours or fewer services than a full branch. The locator tool will tell you the hours and what services are available at each one.

If you need to dispute a transaction, close an account, change your address, or handle anything that requires a signature or explanation, you need a full branch with staff. If you just need cash or want to deposit a check, an ATM or in-store location usually works.

Using the Bank of America mobile app to find locations on the go

The Bank of America mobile app has a "Find Us" or "Locations" tab that works without typing. Open the app, tap the locations icon (usually at the bottom of the screen), and it will show nearby branches and ATMs on a map with distance and hours. You can filter to show only branches, only ATMs, or both.

The app also shows whether a location is currently open or closed, which is useful if you are looking at branches outside normal business hours. Some branches have extended hours on certain days, and the app reflects that in real time.

If you do not have the app, you can read it from the Apple App Store or Google Play Store at no cost. You do not need to be a Bank of America customer to use the locator tool.

What to bring if you are visiting a branch in person

If you are going to a branch to handle something that requires identity verification — opening an account, disputing a transaction, or changing account details — bring a government-issued photo ID like a driver's license or passport. If you are there to deposit a check or withdraw cash from an existing account, you may not need anything if you use the ATM, but if you want to speak to a teller, an ID is standard.

If you are there to discuss a loan, credit card, or investment product, bring recent statements or documents related to what you want to discuss. The staff can usually pull up your account on their end, but having your own records speeds things up.

Call ahead if you need to meet with a specific type of specialist — a loan officer, investment advisor, or business banker — because not all branches have all specialists on staff every day. The phone number for any branch is listed in the locator tool.

Finding Bank of America locations in other states or countries

Bank of America has branches in all 50 U.S. states and Washington, D.C., but the density varies. Urban areas have more branches; rural areas may have only ATMs. The locator tool works the same way — enter an address or zip code anywhere in the country, and it will show what is available there.

Bank of America also has a limited international presence. They have branches in London, Mexico City, Tokyo, Hong Kong, and a few other major financial centers, but not in most countries. If you are traveling internationally and need banking services, ask Bank of America before you leave whether they have a branch where you are going, or whether they have a partnership with a local bank that can help you.

Frequently Asked Questions

Can I do everything at an ATM that I can do at a branch?

No. ATMs let you withdraw cash, deposit checks or cash, transfer money between your accounts, and check your balance. You cannot dispute a transaction, change your address, close an account, or speak to someone about a problem at an ATM. For anything that requires a decision or a signature, you need a branch with staff.

Are Bank of America ATMs free to use if I am not a customer?

Bank of America charges non-customers a fee to use their ATMs — usually $2 to $3 per transaction. If you are a Bank of America customer, ATM use is free at any Bank of America ATM. Some Bank of America customers also have access to ATMs at partner banks depending on their account type.

What are Bank of America's standard branch hours?

Most Bank of America branches are open Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours from 9 a.m. to 1 p.m. Some branches stay open later or open on Sunday, and hours vary by location. Always check the locator tool or call ahead, because hours change seasonally and by branch.

Can I do a wire transfer at an ATM?

No. Wire transfers require you to speak with a teller or bank staff member who can verify the recipient information and process the request. You need to visit a full branch during business hours to send a wire transfer.

What if the nearest Bank of America is far away?

If you live far from a branch, you can handle most banking online through the website or app — deposits, transfers, bill pay, and account changes. For things that require in-person service, you can visit when you are in town, or call 1-800-432-1000 to ask whether the branch can mail you forms or handle your request by phone.