The fastest way to find a Chase branch is the bank's branch locator tool on chase.com, which shows you hours, services available, and whether an ATM is there
Go to chase.com, click "Locations" in the top menu, and enter your address or zip code. The map shows every Chase branch and ATM within your search radius, sorted by distance. Each location displays its hours, phone number, and which services that branch offers — some branches handle mortgages or business accounts, others do not.
If you do not have internet access, call Chase customer service at 1-800-935-9935. They can tell you the nearest branch, its hours, and whether it has the service you need. Have your zip code ready.
The branch locator also shows you which branches are open on Saturday and which close on Sunday. If you need a specific service — opening a business account, getting a cashier's check, or speaking to a mortgage officer — the locator tells you which branches offer it, because not all do.
Key Takeaways
- The Chase branch locator on chase.com shows distance, hours, phone number, and available services for every location near you.
- Not all Chase branches offer the same services — some handle mortgages or business accounts while others do basic banking only.
- You can call 1-800-935-9935 if you need to find a branch by phone instead of online.
- Many Chase branches are open Saturday mornings, but hours vary by location and change seasonally.
- Chase ATMs are separate from branches and are often in grocery stores, gas stations, and other retail locations.
What services are actually available at different Chase locations
Chase branches fall into a few categories. A full-service branch handles checking and savings accounts, deposits, withdrawals, wire transfers, and cashier's checks. A smaller branch may only do basic transactions and refer you elsewhere for mortgages or business accounts. The locator tool marks which services each branch provides, so you know before you go.
If you need a mortgage, a business account, or investment services, search for a branch that lists those services. Trying to open a business account at a basic branch will send you to another location anyway, which costs you time. The locator shows you this upfront.
Chase also operates Chase Private Client locations in major cities, which serve customers with higher balances and more complex financial needs. These are separate from regular branches and require an invitation or a minimum balance to use.
How to use the branch locator on your phone or computer
On a computer, go to chase.com and look for "Locations" or "Find a Branch" in the top navigation. Click it, enter your address or zip code, and choose how far out you want to search — 1 mile, 5 miles, 10 miles, or more. The map refreshes to show branches and ATMs in that radius, sorted by distance from your location.
On a mobile phone, the Chase mobile app has a branch locator built in. Open the app, tap the menu icon (three horizontal lines), and select "Locations" or "Find a Branch." Enter your location and the app shows nearby branches on a map. You can tap any branch to see its hours, phone number, and services, or get directions using your phone's maps app.
Both the website and app let you filter by service type — for example, showing only branches that handle mortgages or business accounts. This saves you from visiting a branch that cannot do what you need.
What to bring when you visit a Chase branch
For basic transactions like deposits or withdrawals, bring your Chase debit card or account number. If you do not have your card, a government-issued ID and your account number work.
If you are opening a new account, bring a government-issued ID (driver's license, passport, or state ID) and your Social Security number. You will also need an initial deposit, which varies by account type — checking accounts often require $25 to $100, though some have no minimum.
For wire transfers, bring the recipient's bank name, account number, and routing number. For cashier's checks, bring your ID and the amount you want the check for. If you are closing an account, bring your ID and any cards associated with that account.
Chase ATMs versus branch locations
Chase ATMs are not the same as branches. An ATM lets you withdraw cash, deposit checks, and check your balance, but you cannot speak to a person or handle complex transactions. Chase ATMs are in Chase branches, but also in grocery stores, gas stations, pharmacies, and other retail locations. The branch locator shows both branches and ATMs, so you can find the nearest ATM if you just need cash.
Using a Chase ATM is free if you have a Chase account. Using an ATM from another bank may cost you a fee, which varies by bank. Some Chase checking accounts reimburse out-of-network ATM fees, so check your account terms.
If you need to deposit a check after hours, many Chase branches have an outdoor ATM or deposit envelope slot that works 24/7. The branch locator tells you which branches have after-hours deposit options.
What to do if no Chase branch is near you
If you live far from a Chase branch, you can do most banking online through chase.com or the Chase mobile app. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and manage your account without visiting a branch.
For deposits, use mobile check deposit in the Chase app — take a photo of the front and back of the check, and it deposits into your account. For cash deposits, find the nearest Chase ATM or use a different bank's ATM and transfer the money later.
If you need to speak to someone, call 1-800-935-9935 for customer service. For complex issues like disputing a transaction or discussing a mortgage, ask to be transferred to the right department. Chase also offers video chat with a banker through the app in some areas.
Chase branch hours and holiday schedules
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with some opening at 8 a.m. or staying open until 6 p.m. Saturday hours vary — many branches open at 9 a.m. and close at 1 p.m., but some stay open until 3 p.m. or later. Most branches are closed on Sunday.
Hours change by location and by season. The branch locator shows the exact hours for the branch you plan to visit. If you are not sure, call the branch directly before you go.
Chase branches are closed on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Some branches may also close on additional local holidays. Check the locator or call ahead if you are visiting on or near a holiday.
Frequently Asked Questions
Can I do everything at any Chase branch?
No. Some branches handle only basic transactions like deposits and withdrawals. If you need a mortgage, business account, or investment services, the branch locator shows which branches offer those services. Calling ahead saves you a trip to the wrong location.
Do I need an appointment to visit a Chase branch?
For basic transactions like deposits, no appointment is needed — just walk in during business hours. For complex services like opening a business account or discussing a mortgage, making an appointment is faster and ensures the right person is available. Call the branch or use the Chase app to schedule one.
What if I need cash after the branch closes?
Use a Chase ATM, which works 24/7. The branch locator shows ATM locations near you. If you do not have a Chase card, you can withdraw cash at any ATM that displays the Allpoint or MoneyPass logo, though you may be charged a fee by the ATM operator.
Can I deposit checks at a Chase ATM?
Yes. Most Chase ATMs accept check deposits, and the money usually appears in your account within one business day. You can also use mobile check deposit in the Chase app — take a photo of the check and it deposits without visiting an ATM or branch.
How do I know if a branch is currently open?
The branch locator shows hours for each location. You can also call the branch directly using the phone number in the locator, or call 1-800-935-9935 for customer service. If you are visiting on a holiday or unusual day, calling ahead is the safest option.