Chase branch hours vary by location, but most open at 9 a.m. and close between 4 p.m. and 6 p.m. on weekdays
Chase does not set one closing time for all branches. Each location has its own schedule based on the neighborhood, foot traffic, and staffing. A Chase branch in a busy downtown area might stay open until 6 p.m., while one in a smaller town might close at 4 p.m. Some branches open at 8 a.m. instead of 9 a.m. Saturday hours are usually shorter — often 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. — and most Chase branches are closed on Sundays.
The fastest way to find your branch's exact hours is to visit Chase.com, click "Locations," enter your zip code or address, and select your branch. The hours appear on that branch's page. You can also call the branch directly or use Google Maps, which usually shows the current hours and whether the branch is open right now.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m., but hours differ by location.
- Saturday hours are typically 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and most branches are closed on Sunday.
- The Chase website branch locator shows exact hours for your specific location in seconds.
- Calling your branch directly or checking Google Maps are reliable backup ways to confirm hours before you go.
How to find your branch's hours online
Go to Chase.com and look for the "Locations" or "Find a Branch" link, usually near the top or bottom of the page. Type in your zip code, city, or full address. A list of nearby branches appears with their addresses and phone numbers.
Click on the branch you plan to visit. A detailed page opens showing that branch's hours for each day of the week. If the branch has special hours on a holiday, those are usually listed below the regular schedule. You can also see what services that branch offers — some smaller locations do not have a safe deposit box or a mortgage specialist, for example.
What to do if you need banking outside regular hours
Chase ATMs work 24 hours a day, seven days a week. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM without waiting for a branch to open. If you have a Chase debit card, you can also use ATMs at other banks' networks, though you may pay a fee.
For questions that require talking to a person, Chase offers phone banking. You can call the number on the back of your debit card or credit card to reach a representative during extended hours — often earlier in the morning or later in the evening than branch hours. Chase also has a mobile app where you can deposit checks by taking a photo, pay bills, and transfer money without visiting a branch or calling.
Holiday hours and temporary closures
Chase branches close on major U.S. holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on the state or local observance. The branch locator on Chase.com usually shows holiday hours a few weeks in advance.
Occasionally a branch closes temporarily for renovations or staffing changes. If you cannot find your branch's hours online or the website says it is closed, call the branch directly or visit a different Chase location nearby. The branch locator will show you other branches within a few miles.
Calling ahead to confirm hours
If you are making a special trip or need a specific service, calling the branch first is worth the time. The phone number appears on the branch's page in the locator. A staff member can tell you if the branch is open that day, whether they have the service you need, and how long the wait typically is.
Calling also helps if you need something unusual — like a cashier's check or a notary — because not all branches offer every service, and some services require an appointment or advance notice.
Using Google Maps to check hours
Open Google Maps on your phone or computer and search "Chase Bank near me" or type your address and "Chase Bank." The map shows nearby branches with their addresses, phone numbers, and hours. Google also displays whether the branch is open right now with a green "Open" label or a red "Closed" label.
Google's hours are usually updated by Chase or by customers who report changes, so they are generally accurate. However, if you see conflicting information between Google and the Chase website, the Chase website is the official source.
Frequently Asked Questions
Are all Chase branches open at the same time?
No. Each branch sets its own hours based on location and demand. One Chase branch might open at 8 a.m. and close at 6 p.m., while another opens at 9 a.m. and closes at 4 p.m. Always check your specific branch's hours on Chase.com or by calling.
Can I do my banking on Sunday?
Most Chase branches are closed on Sunday, but you can use Chase ATMs anytime, deposit checks through the mobile app, and call phone banking for questions. Some branches in very busy areas may have limited Sunday hours, so check your branch's schedule.
What if I need to visit a branch but it is closed?
Use a Chase ATM for cash withdrawals, deposits, and transfers. For services that need a person — like opening a new account or getting a cashier's check — find another Chase branch nearby using the locator, call during phone banking hours, or visit the next business day.
Do Chase hours change during the holidays?
Yes. Chase branches close on major holidays and may have reduced hours the day before or after. Check the branch locator on Chase.com a few weeks before a holiday to see if your branch's schedule changes.
Is the Chase mobile app available 24/7?
Yes. You can check your balance, transfer money, deposit checks by photo, and pay bills through the Chase app anytime. For urgent questions that need a person, call the number on your card for phone banking support during extended hours.