Chase offers personal loans, but only to existing customers with established banking history
Chase personal loans are available, but the bank does not advertise them heavily and does not let you walk in off the street to get one. You must already be a Chase customer—typically with a checking or savings account open for at least a few months. Chase reviews your account history, credit score, and existing relationship with the bank before deciding whether to offer you a loan and at what rate.
The loan amounts range from $3,000 to $100,000, with terms of 24 to 84 months. Interest rates vary based on your credit score and how long you have banked with Chase. If you have a strong credit history and a long relationship with Chase, you may see rates in the single digits. If your credit is newer or weaker, the rate will be higher, sometimes 10% or more.
Chase does not have a separate process portal for personal loans the way some banks do. Instead, you request one through your existing Chase online banking account, by calling the customer service number on the back of your debit card, or by visiting a branch in person.
Key Takeaways
- You must be an existing Chase customer with an account open for several months before you can request a personal loan.
- Chase reviews your account history and credit score to decide whether to offer you a loan and what interest rate to charge.
- Loan amounts range from $3,000 to $100,000, with repayment terms between 24 and 84 months.
- You can request a loan through your online banking account, by phone, or in person at a Chase branch.
- The entire process from request to funding typically takes one to three business days if you are approved.
How to request a personal loan through Chase online banking
Log into your Chase online account and look for the "Loans" or "Borrow" section in the main menu. Not all accounts show this option when ready—it appears only if Chase's internal systems think you are a candidate for a loan based on your account history. If you do not see it, the bank has determined you do not meet its current lending criteria.
If the option is there, click it and Chase will show you a pre-may have access to loan offer. This offer is not a may provide; it is an estimate based on your profile. The offer will show the loan amount you can borrow, the interest rate, the monthly payment, and the term length. You can accept or decline without affecting your credit score at this stage.
If you accept, Chase will pull your full credit report and verify your income. This is when a hard inquiry appears on your credit report. At this point, the offer can change if your credit report shows something different from what Chase already knew. Once you sign the final agreement, the money typically appears in your checking account within one to three business days.
Requesting a personal loan by phone or in person
Call the customer service number on the back of your Chase debit card and ask to speak with someone about a personal loan. Have your account number and recent income information ready. The representative will tell you whether you are a candidate and, if so, what terms Chase is offering.
You can also visit a Chase branch and speak with a banker about a personal loan. Bring a photo ID and recent pay stubs or tax returns to show your income. The banker can often give you a pre-may have access to offer on the spot, though the final approval still depends on a credit pull and verification.
Both methods take longer than online—expect a phone call to last 15 to 30 minutes, and a branch visit to take 30 to 45 minutes. But if you have questions about the terms or want to discuss your options, talking to a person can be clearer than navigating the online process alone.
What Chase looks at when deciding whether to lend to you
Chase uses a combination of factors: your credit score, your payment history on any existing Chase accounts, how long you have been a customer, your account balance and activity, and your income. The bank is not looking for perfection. You can have a credit score in the 600s and still get approved, especially if you have a long history with Chase and no recent late payments on your Chase accounts.
Your existing relationship with the bank matters more than it does at some other lenders. If you have kept a healthy checking account with Chase for two years, made regular deposits, and paid your bills on time, Chase is more likely to lend to you than a bank where you just opened an account last month. This is why the bank sometimes offers loans to customers with credit scores that would not may have access to elsewhere.
Chase also looks at your debt-to-income ratio—how much you already owe compared to how much you earn. If you are carrying high balances on credit cards or have other loans, Chase may offer you a smaller amount or a higher rate. If you have little existing debt, you are a stronger candidate.
Interest rates and fees
Chase personal loan rates range from around 6% to 16%, depending on your credit score and how long you have been a customer. The bank does not publish a fixed rate schedule; each offer is individual. A customer with a 750 credit score and a 10-year banking history with Chase might see a 6% rate, while a customer with a 650 score and a new account might see 14%.
Chase charges an origination fee of 1% to 8% of the loan amount, deducted from the money you receive. So if you borrow $10,000 with a 5% origination fee, you receive $9,500 and owe back $10,000. There is no prepayment penalty—you can pay off the loan early without extra charges.
There are no monthly maintenance fees or annual fees on Chase personal loans. You pay only the interest and principal each month, plus the origination fee built into the loan amount upfront.
What to do if Chase denies you or offers a rate you do not want
If Chase denies your request, the bank will tell you why in writing. Common reasons are insufficient credit history, a credit score below the bank's minimum (usually around 600), recent late payments, or a debt-to-income ratio that is too high. A denial from Chase does not mean you cannot get a personal loan elsewhere—other lenders have different standards.
If Chase offers you a loan but the interest rate is higher than you expected, you have a few options. You can decline and wait a few months while you improve your credit score or build more history with the bank, then request again. You can also shop around with other banks and online lenders to compare rates. A rate from Chase is not binding until you sign the final agreement.
If you are a new Chase customer and were denied, opening a checking account and using it responsibly for three to six months, then requesting again, often results in approval. The bank wants to see that you manage money well before it lends to you.
How Chase personal loans compare to other borrowing options
Chase personal loans are unsecured, meaning you do not have to put up collateral like a car or house. This makes them riskier for the bank and more expensive for you than a secured loan would be. A home equity line of credit or a car loan would have lower rates because the bank can take back the house or car if you do not pay.
Compared to credit cards, a personal loan usually has a lower interest rate and a fixed repayment schedule. If you are carrying a balance on a Chase credit card at 18% interest, a personal loan at 10% could save you money, especially if you use it to pay off the card. However, a personal loan also locks you into a set monthly payment for a set number of years, whereas a credit card gives you flexibility to pay more or less each month.
Online lenders and credit unions sometimes offer personal loans with lower rates than Chase, especially if your credit is strong. It is worth getting quotes from a few places before you decide. However, if you already bank with Chase and have a good relationship there, the convenience of borrowing from your existing bank may outweigh a slightly higher rate elsewhere.
Frequently Asked Questions
How long does it take to get approved for a Chase personal loan?
If you request through online banking and are pre-may have access to, Chase can give you a final decision within one business day. If you call or visit a branch, it may take one to two business days for the bank to pull your credit report and verify your income. Once approved, the money is in your account within one to three business days.
Can I get a Chase personal loan if I have bad credit?
Chase typically requires a credit score of at least 600, though some customers with scores in the 580s have been approved if they have a long history with the bank. If your score is below 600, Chase will likely deny you. Other lenders specialize in loans for lower credit scores, though the rates will be higher.
What happens if I pay off the loan early?
Chase does not charge a prepayment penalty, so you can pay off your personal loan at any time without extra fees. Paying early saves you interest, since you are paying down the principal faster. However, you still owe the origination fee that was deducted upfront.
Can I use a Chase personal loan for anything I want?
Yes. Chase personal loans are unsecured and have no restrictions on how you use the money. You can use it for debt consolidation, home repairs, medical bills, a vacation, or anything else. The bank does not ask what you are borrowing for.
Do I need to be a Chase customer for a long time to get approved?
No, but it helps. Chase will lend to customers with accounts open for just a few months if your credit score is strong and your account is in good standing. However, customers with longer histories and established relationships with the bank are more likely to be approved and to receive lower rates.