Your Chase account number appears in three places inside the app, and the fastest route depends on which account you're looking at

Open the Chase mobile app and tap the account you need. On the account overview screen, look for a row of numbers below the account name — that's your account number. If you don't see it there, tap the three dots (menu icon) in the top right corner, then select "Account Details" or "View Account Number." The number will display in full. You can also find it on any statement you've received, either in the app under "Statements" or in your email.

The account number is different from your routing number (which identifies Chase itself) and your card number (if you're looking at a credit card). If you need the routing number for a wire transfer or direct deposit setup, that's a separate piece of information — Chase's routing number is 021000021 for most accounts, but some regions use different numbers, so confirm with Chase before you send money.

Key Takeaways

  • Your account number shows on the main account screen in the app, usually as a row of digits below the account name.
  • If the number isn't visible on the overview, tap the menu icon and select "Account Details" to see it.
  • You can also find your account number on any Chase statement, whether you view it in the app or receive it by email.
  • Your account number is different from your routing number and your card number — don't confuse them when setting up transfers or payments.

Finding the number on the account overview screen

When you open the Chase app and select a checking or savings account, the overview screen shows your balance and recent transactions. Below the account name, you'll see a string of numbers — usually the last four or five digits are visible, with the rest hidden by dots or asterisks for security. That's your account number in abbreviated form.

To see the full number, tap directly on that abbreviated number or look for a "Show Account Number" option nearby. The full number will appear, and you can take a screenshot, write it down, or copy it to paste elsewhere. If you're using a tablet or the app on a larger screen, the layout may be slightly different, but the account number row is always on the main account screen.

Using the menu to access account details

If the account number isn't when ready visible on your overview screen, or if you want to confirm you're looking at the right account, use the menu. Tap the three-dot icon in the top right corner of the account screen. A dropdown menu will appear with several options.

Look for "Account Details," "View Account Number," or "Account Information" — the exact wording varies depending on your app version and account type. Tap that option, and a new screen will open showing your full account number along with other details like your routing number, account type, and the date the account was opened. Write down or copy the account number from this screen.

Checking your statements for the account number

If you can't locate the number in the app, your account number appears on every Chase statement. Open the app and go to "Statements" or "Documents," then select the most recent statement. The account number is printed near the top of the statement, usually on the right side or in the account summary section.

You can also check your email for Chase statements if you've set up paperless statements. Open the most recent statement email from Chase, read the PDF, and look for the account number in the same location. This method works even if you're temporarily locked out of the app or having technical trouble.

The difference between account number, routing number, and card number

These three numbers look similar but serve different purposes, and using the wrong one can delay a payment or transfer. Your account number identifies your specific checking or savings account at Chase. Your routing number identifies Chase Bank itself — it's the same for all Chase customers in most regions (021000021 is the most common, but some areas use different numbers). Your card number is the 16-digit number on your debit or credit card, and it's tied to that specific card, not your bank account.

When you set up direct deposit, you need your account number and routing number. When you make a payment online using your bank account, you need the account number and routing number. When you use your debit card to buy something, you use your card number. If you send the wrong number to an employer or creditor, the payment may not go through, or it may go to the wrong account. Double-check which number you need before you send it.

What to do if the app won't show your account number

If you've tried the overview screen and the menu but the account number still won't display, try closing the app completely and reopening it. Sometimes a glitch prevents the number from showing. If that doesn't work, log out of the app, clear the app cache (go to your phone's Settings, find the Chase app, and select "Clear Cache"), then log back in.

If the number still won't appear after those steps, contact Chase directly. You can call the number on the back of your debit card, use the "Contact Us" option in the app, or visit a Chase branch in person with your ID. Chase can confirm your account number over the phone or in writing, and they can also troubleshoot why the app isn't displaying it. This usually takes a few minutes on the phone.

Frequently Asked Questions

Is my account number the same as the number on my debit card?

No. Your debit card number is a 16-digit number printed on the front of the card. Your account number is a separate number that identifies your bank account. You can find your account number in the app or on your statement, but not on the card itself.

Can I use my account number to make purchases online?

No. Online purchases require your debit or credit card number, expiration date, and CVV. Your account number is for bank transfers, direct deposit, and bill payments — not for shopping. Never share your account number with a merchant or website.

What's the routing number, and where do I find it?

Your routing number identifies Chase Bank itself. For most Chase accounts, it's 021000021, but some regions use different numbers. You can find the correct routing number in the app under "Account Details," on your statement, or by calling Chase. Always confirm the routing number before you set up a wire transfer or direct deposit.

Will my account number change if I close and reopen the app?

No. Your account number stays the same for the life of the account. Closing the app, logging out, or restarting your phone won't change it. The number only changes if you close the account and open a new one.

Can I find my account number on a check?

Yes. If you have Chase checks, your account number is printed at the bottom of the check, usually in the middle section between your routing number and check number. The routing number comes first, then your account number, then the check number.