Truist branch closing times depend on location and day of the week

Most Truist branches close at 5:00 p.m. on weekdays and 1:00 p.m. on Saturdays, but individual branches vary. Some locations stay open until 6:00 p.m. on weekdays, and a few close earlier at 4:00 p.m. Sunday hours are uncommon—most branches do not open on Sundays at all. The only reliable way to know your specific branch's hours is to check directly with that location.

Truist operates across the Southeast and Mid-Atlantic, and branches in different states and cities keep different schedules. A branch in Charlotte may close at a different time than one in Atlanta or Washington, D.C. Holiday schedules also shift closing times, and some branches may close early or stay closed on federal holidays.

Key Takeaways

  • Standard Truist branch hours are 9:00 a.m. to 5:00 p.m. on weekdays, but many branches close at 4:00 p.m. or stay open until 6:00 p.m.
  • Saturday hours are typically 9:00 a.m. to 1:00 p.m., and most Truist branches do not open on Sundays.
  • You can find your branch's exact hours by searching the Truist website branch locator, calling the branch directly, or using Google Maps.
  • Holiday schedules may differ from regular hours, so check ahead if you plan to visit on or near a federal holiday.
  • Truist ATMs and online banking are available 24/7, so you can deposit checks, transfer money, and check balances outside branch hours.

How to find your specific branch's closing time

The Truist website has a branch locator tool where you enter your zip code or city and see all nearby branches with their hours listed. This is the fastest way to confirm whether your branch closes at 4:00 p.m., 5:00 p.m., or 6:00 p.m. on the day you plan to visit. The locator also shows which services each branch offers—some smaller locations do not handle certain transactions like notary services or safe deposit boxes.

If you do not want to search online, call your branch directly. The phone number appears in the branch locator, and staff can confirm hours and tell you whether you need an appointment for the service you need. Calling ahead is especially useful if you are traveling or visiting a branch outside your home area.

Google Maps also displays Truist branch hours when you search for a specific location. The hours shown there update regularly, though they may occasionally lag behind actual changes, so a phone call is still the safest confirmation.

What to do if you need to bank outside branch hours

Truist ATMs work 24 hours a day, 7 days a week. You can withdraw cash, deposit checks using mobile deposit or the ATM's envelope slot, transfer money between accounts, and check your balance without entering a branch. If you have a Truist debit card, you can also use ATMs from other banks in the Allpoint network at no fee.

Truist online banking and the mobile app are also available around the clock. You can pay bills, transfer money, deposit checks by photograph, set up automatic payments, and review transactions at any time. For questions about your account, Truist customer service is available by phone during extended hours—typically 7:00 a.m. to 9:00 p.m. on weekdays and 8:00 a.m. to 5:00 p.m. on Saturdays, though these hours vary by region.

If you need to speak with someone in person outside regular branch hours, some Truist locations offer Saturday morning appointments or can schedule you for a video call with a banker during business hours.

Weekend and holiday hours

Saturday hours at most Truist branches are 9:00 a.m. to 1:00 p.m., which is shorter than weekday hours. Very few Truist branches open on Sunday. If you need weekend banking, check your specific branch's schedule before you go—some locations may not offer Saturday service at all.

On federal holidays like Thanksgiving, Christmas, New Year's Day, and Independence Day, Truist branches are closed. Some holidays like Presidents' Day may also close branches, though this varies by location. If you are unsure whether a holiday will affect your branch, call ahead or check the Truist website for a holiday schedule.

What services require you to visit in person

Most routine banking can happen online or at an ATM, but some tasks still need a branch visit. Opening a new account, explore for a loan, getting a cashier's check, renting a safe deposit box, and notary services typically require an in-person appointment. If you need one of these services, call your branch to confirm they offer it and to schedule a time that works for you.

Large cash deposits may also require a branch visit, depending on the amount and your account type. ATMs have deposit limits, so if you are depositing more than a few thousand dollars, plan to visit during branch hours or call ahead to arrange a time.

Truist customer service phone hours

Truist customer service by phone is available during extended hours beyond branch closing times. Standard phone hours are typically 7:00 a.m. to 9:00 p.m. on weekdays and 8:00 a.m. to 5:00 p.m. on Saturdays, though hours may differ depending on which region you are in and which service line you call. You can find the correct number for your situation on your Truist card, statement, or the Truist website.

For account questions, fraud reports, lost cards, and general customer service, the phone line is faster than waiting for a branch to open. If you call after hours, you may reach an automated system that can handle some requests or direct you to the right department.

Frequently Asked Questions

What time does Truist close on Friday?

Most Truist branches close at 5:00 p.m. on Friday, though some close at 4:00 p.m. or 6:00 p.m. Check your specific branch's hours using the Truist branch locator or by calling the location directly.

Are Truist branches open on Sunday?

Most Truist branches do not open on Sunday. A very small number of locations may have limited Sunday hours, but this is uncommon. Check your branch's schedule online or call to confirm.

Can I deposit a check after the branch closes?

Yes. You can deposit checks 24/7 using the Truist mobile app to photograph the check, through an ATM envelope deposit slot, or by mailing a check to Truist. Mobile deposit is the fastest method and usually clears within one business day.

Do I need an appointment to visit Truist on Saturday?

Most Truist branches accept walk-in customers on Saturday during their posted hours, typically 9:00 a.m. to 1:00 p.m. For services like loan applications or account openings, an appointment is recommended but not always required. Call your branch to ask.

What if my branch is closed and I need cash?

Use a Truist ATM or an ATM in the Allpoint network, both available 24/7. If you need a large amount of cash or a cashier's check, plan your visit during branch hours or call customer service to discuss options.