Truist branch hours are 9 a.m. to 5 p.m. Monday through Friday at most locations, with Saturday hours from 9 a.m. to 1 p.m. and no Sunday service

Most Truist branches open at 9 a.m. on weekdays and close at 5 p.m., though some locations in larger cities or shopping centers stay open until 6 p.m. Saturday hours run from 9 a.m. to 1 p.m. at branches that are open on weekends — not all locations offer Saturday service. Truist does not staff physical branches on Sundays.

These are standard hours. Individual branches vary, and the only way to know your specific location's schedule is to check directly. A branch in a downtown office building may close earlier than one in a shopping center. A branch in a rural area might have different hours than a suburban one. Truist's website lets you search by ZIP code or address, and each location shows its actual hours.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays and close at 5 p.m., with some locations staying open until 6 p.m.
  • Saturday hours are 9 a.m. to 1 p.m. where available, and not all branches are open on Saturdays.
  • You can find your branch's exact hours on Truist's website by searching your address or ZIP code.
  • ATMs are available 24 hours a day at Truist locations, even when the branch itself is closed.

How to find your branch's specific hours

Go to Truist's branch locator at truist.com. Enter your ZIP code or street address in the search box. The results show each nearby branch with its full address, phone number, and hours of operation. Hours are listed for each day of the week, so you can see at a glance whether a branch is open on Saturday or what time it closes on Thursday.

If you are planning to visit for a specific service — depositing a check, opening an account, discussing a loan — call the branch directly before you go. Some services require an appointment, and staffing can vary. A branch might be technically open but have limited staff available at certain times, which could mean a longer wait or unavailable services.

What you can do outside branch hours

Truist ATMs work 24 hours a day, seven days a week. You can withdraw cash, deposit checks (at machines equipped with mobile deposit or check deposit slots), transfer money between accounts, and check your balance at any time. ATMs are located at Truist branches and at many other locations, including grocery stores and convenience stores.

For transactions that require a person — opening a new account, discussing a mortgage, resolving a dispute — you will need to visit during branch hours or call customer service. Truist's phone line is open during business hours, and you can also manage many account functions through the Truist mobile app or online banking portal without visiting a branch at all.

Truist drive-through hours

Branches with drive-through service typically operate the same hours as the main branch, though some locations keep the drive-through window open slightly longer. The drive-through is useful for deposits, withdrawals, and basic transactions when you cannot park and go inside. Not all Truist branches have drive-through service, so check your location's details on the branch locator.

Drive-through hours can differ from lobby hours at the same branch. A lobby might close at 5 p.m. while the drive-through stays open until 6 p.m. The branch locator usually shows both sets of hours separately, so look carefully at what is listed for your location.

Holiday hours and closures

Truist branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays depending on their location. On holiday Mondays, branches are closed even if they normally operate on Mondays.

During holiday weeks, hours may be reduced even on days the branch is open. If you need to conduct business around a holiday, check the branch locator or call ahead. ATMs remain available 24 hours, so you can still withdraw cash or deposit checks even when the branch is closed.

Using Truist services without visiting a branch

Most banking tasks no longer require a trip to a physical location. You can transfer money, pay bills, deposit checks by photograph through the mobile app, and check your balance online or through the app at any time. You can also set up direct deposit, change your PIN, freeze your card, and dispute a transaction without speaking to anyone.

Opening a new account can sometimes be done online, though some account types require a phone call or in-person visit. If you need to discuss something complex — a large loan, investment options, or account issues — scheduling an appointment during branch hours is usually faster than calling the general line, because you will speak with someone who has time to help rather than someone handling multiple calls.

Frequently Asked Questions

Are all Truist branches open on Saturday?

No. Most Truist branches are not open on Saturdays. Some locations, particularly in shopping centers or urban areas, do offer Saturday hours from 9 a.m. to 1 p.m. Check your specific branch on the Truist website to see whether it is open on Saturday.

Can I deposit a check outside of branch hours?

Yes, if your branch has a check deposit ATM or if you use the Truist mobile app to photograph and deposit the check. You can also mail a check to Truist, though that takes longer. ATM deposits and mobile deposits are processed within one to two business days.

What if I need to speak to someone outside of branch hours?

Call Truist customer service during business hours, or use the chat feature in the mobile app or on the website. For urgent issues, some Truist accounts include access to a 24-hour customer service line — check your account terms or the back of your debit card.

Do Truist ATMs work on holidays?

Yes. Truist ATMs are available 24 hours a day, seven days a week, including on holidays when branches are closed. You can withdraw cash, deposit checks, and transfer money at any time.