How to Close a US Bank Savings Account

You can close a US Bank savings account by phone, in person, or online, depending on your account type and what you need to do with the money first

The fastest way is usually a phone call to US Bank customer service at 1-800-872-2657. Have your account number ready. They will ask why you are closing the account, confirm your identity, and walk you through what happens to any remaining balance. If you have money in the account, you can ask them to transfer it to another bank account, mail you a check, or move it to a different US Bank account you want to keep open.

You can also close the account in person at any US Bank branch. Bring a photo ID and your account number if you have it. The teller will process the closure and handle your remaining balance the same way — transfer, check, or move to another account. This takes about 10 minutes.

Some US Bank savings accounts can be closed through online banking, though the option is not available on every account type. Log in, find the account settings or account details section, and look for a close account option. If you do not see one, phone or branch closure is your route.

Key Takeaways

• Phone closure at 1-800-872-2657 is usually the fastest method and requires only your account number and a few minutes of time.
• You must decide what to do with any money in the account before closing — transfer to another bank, receive a check, or move it to a different US Bank account.
• In-person closure at a branch takes about 10 minutes and requires only a photo ID.
• Online closure is available for some account types but not all; if the option does not appear in your account settings, use phone or branch closure instead.
• After closure, the account number becomes inactive and cannot be used for deposits or withdrawals.

What happens to your money when you close

Before you close the account, you need to decide what to do with any balance remaining in it. US Bank will not close an account with a negative balance (money you owe), so you will need to cover any overdraft fees first. If the account is in good standing with a positive balance or zero balance, you have three options.

The first option is an electronic transfer to another bank account in your name. This is the fastest — the money usually arrives within one to three business days. You will need to provide the routing number and account number of the receiving bank. US Bank can transfer to any US bank, not just US Bank accounts.

The second option is a check mailed to your address on file. This takes longer — typically five to ten business days for the check to arrive, plus time for you to deposit it elsewhere. Ask the representative to confirm your mailing address before they process this option.

The third option is transferring the balance to another US Bank account you own and want to keep open. This happens when ready and requires only the account number of the account you want to move the money to.

Closing the account by phone

Call US Bank customer service at 1-800-872-2657. You can reach them Monday through Friday, 7 a.m. to 9 p.m. Central Time, and Saturday 8 a.m. to 5 p.m. Central Time. Have your account number ready, though the representative can look it up using your Social Security number and date of birth if you do not have it in front of you.

The representative will confirm your identity by asking security questions or verifying information on file. They will then ask why you are closing the account — this is routine and does not affect whether they will close it. Tell them what you want to do with the remaining balance: transfer to another bank, receive a check, or move to a different US Bank account.

If you choose a transfer to another bank, have that bank's routing number and your account number at that bank ready. The representative will enter this information and confirm the amount being transferred. The transfer typically posts within one to three business days.

Once the balance is handled, the representative will close the account. They will give you a confirmation number — write this down. The account becomes inactive when ready and cannot be used for any transactions after the call ends.

Closing the account in person at a branch

Find your nearest US Bank branch using the branch locator on the US Bank website or by calling 1-800-872-2657. Bring a photo ID (driver's license, passport, or state ID) and your account number if you have it. You do not need an appointment for account closure, though calling ahead can sometimes reduce wait time during busy hours.

Tell the teller you want to close your savings account. They will pull up the account using your ID and account number, confirm your identity, and show you the current balance. Decide then which option you want for the remaining balance — transfer, check, or move to another US Bank account — and tell the teller.

The teller will process the closure and give you a receipt with a confirmation number. Keep this receipt. If you chose a transfer or check, ask when you should expect to see the money. The account closes when ready.

Closing the account online

Not all US Bank savings accounts can be closed through online banking. Log in to your US Bank account and look for account settings, account details, or account management. Some accounts show a close account option; others do not.

If the option appears, click it and follow the prompts. You will be asked what to do with any remaining balance. Choose transfer to another bank, check, or move to another US Bank account. Confirm the details and submit. The account will close, usually within one business day.

If you do not see a close account option in your online banking, your account type does not support online closure. Use phone or branch closure instead — neither takes much longer, and both are equally straightforward.

What to do before you close

Check your account for any pending transactions or automatic payments linked to this account. If you have set up direct deposit, bill pay, or automatic transfers from this savings account, those will stop working once the account closes. Update any automatic payments to use a different account or payment method before you close.

Review your last few statements to make sure there are no outstanding checks or transfers you are waiting for. If you are expecting a deposit, wait for it to post before closing the account.

If you have a linked checking account at US Bank, closing the savings account does not affect the checking account. They are separate and will continue to work independently.

After the account is closed

Once the account is closed, you cannot reopen it under the same account number. The number becomes inactive. If you change your mind and want a US Bank savings account again, you would open a new account, which will have a different account number.

If you chose a check or transfer, keep track of when the money should arrive. If a check does not arrive within ten business days or a transfer does not post within three business days, call US Bank customer service to investigate. Have your confirmation number from the closure ready.

The closed account will remain on your banking history. This does not hurt your credit score — closing a savings account is not reported to credit bureaus the way closing a credit card is.

Frequently Asked Questions

Can I close my account if I have a negative balance?

No. You must bring the account to zero or positive balance first by depositing money to cover any overdraft fees. Once the balance is zero or positive, you can close it.

What if I have automatic payments set up on this account?

Those payments will fail once the account closes. Before closing, update any automatic bill payments, direct deposits, or transfers to use a different account. Check your last few statements to find all automatic transactions linked to this account.

How long does it take for a check to arrive after I close my account?

US Bank typically mails the check within five to ten business days. Delivery time depends on your location. If the check does not arrive within two weeks, contact US Bank with your closure confirmation number.

Can I reopen the same account after I close it?

No. Once closed, that account number is inactive permanently. If you want a US Bank savings account again, you would open a new account with a new account number.

Does closing a savings account hurt my credit?

No. Closing a savings account is not reported to credit bureaus and does not affect your credit score. Only credit accounts like credit cards and loans are reported to credit bureaus.