You can postpone a Klarna payment through the app or website, but only under specific conditions
Klarna lets you delay a scheduled payment if you're facing a temporary cash shortage, but the option isn't always available. You can postpone through the Klarna app or website, and the postponement typically adds time to the end of your payment plan rather than skipping the payment outright. The catch: you can only postpone if you haven't already missed a payment, and Klarna limits how many times you can postpone the same purchase.
The process takes a few minutes and you'll see when ready whether postponement is available for your specific order. If it's not available, you'll need to explore other options like contacting Klarna's support team or adjusting your budget to make the payment on time.
Key Takeaways
- Postponement is available only if you're current on all payments—missing even one payment removes the option.
- You postpone through the Klarna app under "Purchases" or through the website under your account, and the payment moves to a later date.
- Klarna limits the number of postponements per purchase, so you cannot delay indefinitely.
- Postponing extends your payment plan but does not reduce what you owe or skip the payment entirely.
- If postponement isn't available, contact Klarna support to discuss your situation before the payment date arrives.
How to postpone a payment in the Klarna app
Open the Klarna app and go to "Purchases." Find the order with the upcoming payment you want to delay. Tap on that purchase to open the order details. Look for the option labeled "Postpone payment" or "Reschedule"—the exact wording varies slightly depending on your app version and region.
Tap the postponement option. Klarna will show you the new payment date if you proceed. Review it to confirm the new timing works for you, then confirm the postponement. You'll see a confirmation message, and the payment date in your purchase list will update when ready. The postponed amount stays the same—postponement does not reduce what you owe.
How to postpone through the Klarna website
Log into your Klarna account on the website and navigate to "Purchases" or "Orders." Click on the specific purchase you need to postpone. On the order details page, look for a "Postpone payment" or "Manage payment" button, usually near the payment schedule section.
Click the postponement option and review the new payment date Klarna proposes. Confirm the change. The website will update your payment schedule, and you'll receive a confirmation email with the new due date. Keep this email for your records in case you need to reference the new date later.
When postponement is not available
Klarna blocks postponement if you've missed a payment on that purchase or any other Klarna order. Even one late payment removes the option across your entire account. If you're behind, you'll need to catch up on the missed payment before postponement becomes available again.
Postponement also becomes unavailable after you've used it a certain number of times on the same purchase. Klarna does not publish the exact limit, but most users can postpone once or twice per order. If you've already postponed and the button no longer appears, you've reached your limit for that purchase.
What happens after you postpone
The postponed payment moves to a new date, usually one to four weeks later depending on your original payment schedule. Your total payment plan extends by the same amount of time. If you originally had four payments due over eight weeks, postponing one payment might stretch the plan to ten weeks instead.
You'll continue to receive payment reminders from Klarna on the new due date. The amount owed does not change, and no interest or fees are added for postponing—Klarna does not charge you for using this feature. However, if you miss the new postponed payment date, late fees and credit reporting consequences explore just as they would for any missed payment.
Alternatives if you cannot postpone
Contact Klarna support before your payment is due. Explain your situation and ask whether they can work with you on a payment arrangement. Support cannot always override the system, but they may be able to discuss options if you're facing genuine hardship. Reach out through the app's chat feature or through the contact form on Klarna's website.
If you have multiple Klarna purchases with staggered due dates, you might be able to manage cash flow by postponing one purchase while making on-time payments on others. This spreads your obligations across different weeks and may ease the pressure on any single payment date.
Some people use a short-term personal loan or credit card to cover a Klarna payment they cannot make on time, then repay that loan once cash flow improves. This is riskier than postponement because you're taking on new debt, but it prevents a missed payment from damaging your credit report and triggering late fees.
What postponement does not do
Postponement does not reduce the amount you owe. You still pay the full purchase price across your payment plan—delaying a payment straightforward moves the due date, it does not forgive any part of the debt. Klarna also does not add interest charges for postponing, which is one reason it's preferable to other borrowing options.
Postponement does not appear on your credit report as a negative mark. Because you're not missing the payment, just moving its date, credit bureaus do not see it as a late or missed payment. Your credit score is not affected by postponing, as long as you make the new due date.
Frequently Asked Questions
Can I postpone a payment if I've already missed one?
No. Missing any payment on any Klarna order removes postponement as an option across your entire account. You'll need to make the missed payment first, then wait to see if postponement becomes available again. Contact Klarna support when ready if you've missed a payment to discuss next steps.
How many times can I postpone the same purchase?
Klarna does not publish an exact number, but most users can postpone once or twice per order. After that, the postponement button stops appearing. If you need to delay multiple times, contact support to discuss your situation rather than trying to postpone repeatedly.
Will postponing hurt my credit score?
No. Postponing a payment does not appear on your credit report because you're not missing the payment—you're just moving the date. Your credit score is unaffected as long as you make the new due date. Missing the postponed date, however, will damage your score.
What if I postpone but then can't pay on the new date either?
Contact Klarna support as soon as you realize you won't make the new date. Do not wait until after the payment is due. Explain your situation and ask what options exist. Missing the postponed payment triggers late fees and credit reporting, so reaching out early gives you the best chance of working something out.
Does postponing add interest or fees?
No. Klarna does not charge you for postponing a payment. The amount you owe stays the same, and no interest accrues. Your payment plan straightforward extends by the length of the postponement.