Yes, you can open most Chase accounts entirely online, but the process and what you can do when ready depends on the account type
Chase lets you open a checking or savings account from your computer or phone without visiting a branch. The whole process takes about 10 minutes. You'll need a Social Security number, a government-issued ID, and a way to fund the account — either a debit card, another bank account, or a wire transfer. Once you finish, your account number appears on screen, and you can use it to set up direct deposit or transfers right away.
What you cannot do online is open certain products — like a secured credit card or a business account — or complete the process if Chase's system flags your process for review. That second part happens to a small number of people and usually means waiting for a phone call or visiting a branch with documents.
Key Takeaways
- Chase checking and savings accounts open in about 10 minutes online using your Social Security number, ID, and a funding method.
- Your account number and routing number appear when ready after you finish, so you can set up direct deposit the same day.
- Some account types — business accounts, secured credit cards, and certain specialty products — require a branch visit or phone call.
- If Chase's system flags your process, you will receive a call or email asking for additional documents, which can add a few days to the process.
- You must be at least 18 years old and a U.S. resident to open an account online.
What you need before you start
Gather these items before you open your browser: a valid government-issued ID (driver's license, passport, or state ID card), your Social Security number, and your date of birth. Chase will ask you to verify your identity using the information on your ID, so make sure you have the actual document nearby, not just the number memorized.
You also need a way to fund the account. Chase accepts debit cards, another bank account (for ACH transfer), or a wire transfer from another bank. If you use a debit card, the minimum is usually $25. If you transfer from another bank account, there is no minimum, but the transfer takes one to two business days to show up. A wire transfer arrives the same day but costs money at most banks.
Finally, check that you meet Chase's basic requirements: you must be at least 18 years old, a U.S. resident, and not have an existing Chase account of the same type. If you already have a Chase checking account and want to open a savings account, that is fine — but you cannot open two checking accounts online simultaneously.
The actual steps from start to finish
Go to chase.com and click the button to open an account. Chase will ask you to choose between checking and savings, then select which specific product you want — Chase Total Checking, Chase Sapphire Checking, Chase Premier Plus Checking, or Chase Savings, for example. Each has different monthly fees and minimum balance requirements, so read the details before you choose.
Next, enter your personal information: name, date of birth, Social Security number, address, phone number, and email. Chase verifies your identity by asking questions about your credit history — things like "which of these addresses have you lived at" or "which of these credit cards do you recognize." These questions come from credit bureau records and take about two minutes to answer.
Then you fund the account. If you use a debit card, enter the card number and the amount you want to deposit. If you use another bank account, you will enter your account and routing number. Chase processes debit card deposits when ready, but ACH transfers from another bank take one to two business days.
Once funding is complete, you review the account agreement, sign electronically, and you are done. Your account number, routing number, and temporary debit card number appear on screen. You can screenshot these or write them down. Your physical debit card arrives by mail in 7 to 10 business days.
When Chase asks for more information
Sometimes Chase's system flags an process and asks you to call or visit a branch. This happens when the identity verification questions do not match your credit file clearly enough, or when the address or phone number you entered raises a fraud alert. It is not a rejection — it is a pause while Chase confirms you are who you say you are.
If this happens, Chase will email or call you within one business day. They will ask you to verify information from your ID or provide documents like a utility bill or lease showing your current address. Bring these to a branch or send them by email, depending on what Chase asks. The process usually takes two to five business days from that point.
You can also call Chase proactively if you think your process might be flagged — for example, if you recently moved, changed your phone number, or have a common name that might match someone else in their system. The phone number to call is on your confirmation email.
What you can do when ready, and what takes time
The moment your account opens, you can set up direct deposit using your account and routing number. You can also transfer money from another bank account, though the transfer takes one to two business days to arrive. You cannot use your debit card to make purchases until it arrives in the mail, but you can use your account number to pay bills online or set up automatic payments.
If you need cash before your debit card arrives, you can withdraw from any Chase ATM using your account number and a temporary PIN that Chase provides. Some Chase branches also let you withdraw cash at the teller window if you show your ID and the account confirmation email.
You can also set up online bill pay, link the account to other banks, and configure alerts and spending limits. These all work the same day your account opens.
Account types you cannot open online
Chase business accounts, including business checking and business savings, require a branch visit or a phone call with a business banker. You will need your business tax ID, articles of incorporation or formation, and a government ID for the owner or authorized signer.
Secured credit cards also require a phone call or branch visit, because Chase needs to verify your deposit and set your credit limit based on that deposit. Student checking accounts can be opened online if you have a .edu email address, but some student products require verification of enrollment.
If you want to open a joint account with another person, you can start the process online, but the second account holder will need to verify their identity separately, either online or at a branch. Chase will send them a link to complete their part.
What happens if your process is denied
Chase denies applications rarely, but it happens. The most common reasons are a ChexSystems report showing unpaid overdrafts or closed accounts at other banks, or a fraud alert on your credit file. If Chase denies your process, they will send you a letter explaining why and telling you how to dispute the information if it is wrong.
You can also call Chase and ask to speak with someone about the denial. Sometimes they will reconsider if you can explain the situation — for example, if the overdraft was from years ago and you have since fixed your banking habits. If Chase still says no, you can try again after six months, or you can open an account at another bank in the meantime.
Frequently Asked Questions
How long does it take to open a Chase account online?
The process itself takes about 10 minutes. Your account opens when ready after you submit it, and your account number appears on screen. If Chase needs to verify additional information, that process takes one to five business days, but your account is still usable during that time.
Can I open a Chase account without a Social Security number?
No. Chase requires a Social Security number for all personal accounts. If you do not have one, you cannot open an account online. You may be able to open an account at a branch with an ITIN (Individual Taxpayer Identification Number) instead, but you would need to visit in person.
What if I do not have a debit card to fund my account?
You can transfer money from another bank account instead. Enter your account and routing number from that bank, and Chase will pull the funds via ACH. The transfer takes one to two business days. You can also visit a Chase branch and deposit cash or a check, though that defeats the purpose of opening online.
Can I open a Chase account if I have had accounts closed for overdrafts?
It depends on how recent the closures were and whether you paid the overdrafts. Chase checks ChexSystems, a banking history database. If you owe money from old overdrafts, Chase will likely deny your process. If the accounts closed years ago and you paid what you owed, you may be approved. Call Chase before you explore if you are unsure.
Do I need to visit a branch at any point?
No, not for a standard checking or savings account. Everything happens online. Your debit card arrives by mail. If Chase flags your process, they may ask you to visit a branch with documents, but you can also send documents by email or mail instead.