Chase branch hours depend on the day of the week and which location you're visiting
Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., though some locations stay open until 7 p.m. on certain weekdays. Saturday hours typically run from 9 a.m. to 1 p.m. or 2 p.m. Chase branches are closed on Sundays and federal holidays. The exact hours for your nearest branch differ, so checking before you go saves a trip.
If tomorrow is a federal holiday — like Thanksgiving, Christmas, New Year's Day, or Independence Day — your local Chase branch will be closed. The same applies to some state holidays that Chase observes. You can find your branch's specific hours and holiday schedule on Chase's website or by calling the branch directly.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 5 p.m. and 6 p.m., with some locations open until 7 p.m.
- Saturday hours are usually 9 a.m. to 1 p.m. or 2 p.m., and all branches are closed on Sundays.
- Federal holidays and some state holidays close all Chase branches, even if they normally operate on that day of the week.
- You can verify your specific branch's hours on Chase.com or by calling the branch directly before visiting.
- Chase customer service phone lines are available 24/7, even when branches are closed.
How to find your branch's hours online
Go to Chase.com and use the branch locator tool. Enter your zip code or city, and the results will show every Chase branch near you with its address, phone number, and hours for each day of the week. The hours listed are current and updated regularly.
If you're looking at the branch locator on your phone, you can also tap the branch name to see whether it's open right now or when it opens next. This is faster than doing the math yourself, especially if you're checking late in the evening.
What to do if your branch is closed tomorrow
Chase customer service is available by phone 24 hours a day, 7 days a week. You can call the number on the back of your debit or credit card, or call 1-800-935-9935 to reach a representative who can help with account questions, transfers, payments, and many other tasks. Phone service does not require a branch to be open.
For routine tasks like deposits or withdrawals, you can also use Chase ATMs anytime, even when branches are closed. If you need to deposit a check, use a Chase ATM with mobile deposit or visit a branch the next business day. For urgent matters that require a teller or banker, ask the phone representative whether your issue can wait until the branch reopens or whether they can handle it over the phone.
Saturday and Sunday hours at Chase
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m. or 2 p.m., though hours vary by location. Some branches in busy areas or shopping centers may stay open later on Saturday. No Chase branches are open on Sunday.
If you need banking services on a Sunday, use a Chase ATM for cash withdrawals and deposits, or call customer service. Many routine tasks — like transferring money between accounts, paying bills, or checking your balance — can be done through the Chase mobile app or website anytime, including Sunday.
Federal holidays when Chase closes
Chase branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on state-specific holidays depending on where they're located. Customer service phone lines remain open on most federal holidays, though wait times may be longer.
If tomorrow is a federal holiday and you need to reach Chase, call 1-800-935-9935 to speak with a representative. You can also use ATMs, the mobile app, and Chase.com to handle most banking needs without visiting a branch.
Using Chase services without visiting a branch
The Chase mobile app lets you check your balance, transfer money, pay bills, deposit checks by taking a photo, and send money to other people anytime. You don't need a branch to be open to do any of these things. The app is available 24/7 on your phone.
Chase.com also offers online banking with the same features as the app. If you prefer to speak with someone, call customer service at 1-800-935-9935. For most questions and tasks, the phone line is faster than waiting for a branch to open.
Frequently Asked Questions
Are Chase branches open on holidays?
No. Chase branches close on federal holidays including New Year's Day, Independence Day, Thanksgiving, and Christmas. Some branches may also close on state holidays. Check your branch's specific holiday schedule on Chase.com or call ahead to confirm.
Can I deposit a check on Sunday?
Yes, using mobile deposit through the Chase app. Take a photo of the front and back of the check and submit it through the app anytime, including Sunday. The check will be processed when the branch reopens on the next business day.
What time does Chase customer service close?
Chase customer service does not close. You can call 1-800-935-9935 anytime, 24 hours a day, 7 days a week, including weekends and holidays. Wait times may be longer during off-hours, but a representative is always available.
Can I withdraw money from a Chase ATM when the branch is closed?
Yes. Chase ATMs work 24/7, even when the branch is closed. You can withdraw cash, deposit checks, and transfer money between accounts using your debit card or mobile wallet anytime.