Most Chase branches do not have coin counting machines available to customers
Chase removed most of its coin counting machines from branches years ago as part of a shift away from coin services. If you walk into a Chase branch with a bag of coins, you will not find a machine to count them. Some very large Chase locations in major cities may still have one, but this is rare and not may provide — calling ahead is the only way to know.
Chase's official position is that they no longer provide coin counting as a standard service. The bank has not published a list of which branches still have machines, so you cannot check online. If you need coins counted, you have other routes that are faster and more reliable than hunting through Chase locations.
Key Takeaways
- Chase branches generally do not have coin counting machines, and the bank does not maintain a public list of the few that might.
- Calling your local Chase branch directly is the only way to confirm whether they have a machine, since availability varies unpredictably.
- Credit unions, local banks, and grocery store customer service desks often have coin counters available to anyone, not just account holders.
- Coin counting machines at laundromats and arcades charge a percentage fee (usually 5 to 10 percent) but work without needing a bank account.
- Some Chase branches will exchange rolled coins for paper currency if you bring coins already sorted into paper rolls.
Why Chase stopped offering coin counting
Chase, along with most large national banks, phased out coin counting machines during the 2010s. The machines are expensive to maintain, require regular servicing, and take up space that banks prefer to use for other services. As fewer people use cash and coins, the demand for coin counting dropped, making the machines less cost-effective to keep running.
The shift reflects a broader move by large banks away from coin handling altogether. Chase now discourages customers from depositing large quantities of coins and has reduced the hours and locations where coin deposits are accepted at all. This is not unique to Chase — Bank of America, Wells Fargo, and other major banks made similar changes.
How to find a coin counter near you
Your best option is usually a credit union or a smaller local bank. Many credit unions have coin counting machines and make them available to members at no cost. If you are not a member, call ahead — some will count coins for non-members for a small fee or will direct you to a location that does.
Grocery stores with customer service desks often have coin counters, particularly Whole Foods, Kroger, and regional chains. These are typically free to use and do not require you to be a customer. Laundromats and arcades have coin machines, but they charge a percentage of the total (usually 5 to 10 percent) to count and convert your coins to bills or tokens.
Coinstar machines, found in grocery stores and retail locations nationwide, count coins and dispense cash or store credit. They charge a fee — typically around 11.9 percent of the total — but are widely available and require no account or membership.
What Chase will do with coins if you bring them in
Some Chase branches will accept coins if they are already rolled in paper coin wrappers (the standard rolls you buy at banks). You can bring pre-rolled coins to a Chase teller and deposit them into your account. The teller will not count loose coins, and they may refuse large quantities even if rolled.
If you have a Chase account, you can also ask whether your branch accepts coin deposits at all — policies vary by location. Some branches have stopped accepting coins entirely, even rolled ones. Call ahead before making a trip with a large amount of coins.
Rolling coins yourself as an alternative
If you have access to coin wrappers, you can roll your coins by hand and deposit them at Chase without needing a counting machine. Coin wrappers are sold at most banks, office supply stores, and online retailers for a few dollars per pack. A standard roll holds 40 pennies, 40 nickels, 25 dimes, or 20 quarters.
Rolling coins takes time but costs nothing and works at any Chase branch that accepts coin deposits. If you have several dollars' worth of coins, rolling them yourself may be faster than driving to multiple locations looking for a coin counter.
Alternatives if you have a large amount of coins
If you have a substantial quantity of coins — more than a few dollars — a Coinstar machine or credit union counter is usually faster than any other option. Coinstar charges a fee, but the convenience of one stop may be worth it. Credit unions typically do not charge members, making them the cheapest option if you have access to one.
Some banks will count coins for customers who have accounts with them, even if they do not have a public machine. Call your bank directly and ask whether they offer this service. Local and regional banks are more likely to do this than national chains.
Frequently Asked Questions
Can I deposit coins at Chase without rolling them first?
No. Chase requires coins to be in paper wrappers before deposit. Loose coins will not be accepted at the teller window. You must roll them yourself or find a machine to count them first.
Does Chase charge a fee to deposit rolled coins?
No, there is no fee to deposit rolled coins if you have a Chase account. However, some branches may refuse large quantities or may require you to make an appointment. Call your branch first if you have more than a few dollars in coins.
What if my local Chase branch says they do not accept coins at all?
Try a different Chase branch in your area — policies vary by location. If no Chase branch accepts coins, use a credit union, local bank, or Coinstar machine instead. Credit unions are often the most reliable option for coin counting.
Are there any free coin counting options besides banks?
Yes. Some grocery stores have free coin counters, and credit unions typically do not charge members. Coinstar machines charge a fee but are widely available. Laundromats and arcades have coin machines but also charge a percentage.
How much does it cost to use a Coinstar machine?
Coinstar charges approximately 11.9 percent of the total coin value. The exact fee may vary by location. You can choose to receive cash or store credit at participating retailers, which sometimes has a lower fee.