Chase does not operate coin counting machines in most branches
Most Chase branches do not have coin counting machines available to customers. Chase stopped installing and maintaining these machines in their locations years ago, so you cannot walk into a typical branch expecting to use one. If you have rolled coins or loose change you want to convert to cash or deposit, you will need to use a different method or find another bank.
This is true across Chase's national footprint. The bank made a business decision to remove this service, likely because coin handling is labor-intensive and fewer customers use cash for everyday transactions than in the past. Some very large Chase branches in major cities might have older machines still in place, but this is rare and not may provide.
Key Takeaways
- Chase branches generally do not have coin counting machines, so you cannot rely on finding one at your local location.
- Other banks and credit unions in your area may still operate coin counters, and some charge a small fee while others offer the service free to members.
- You can hand-roll coins yourself using paper coin wrappers, which Chase tellers will accept for deposit without a fee.
- Grocery stores with customer service desks and some retail chains offer coin counting for a percentage of the total, usually 10 percent.
- If you have a large amount of coins, sorting them by denomination and wrapping them yourself takes time but costs nothing.
What to do if you need to deposit coins at Chase
If you are a Chase customer and want to deposit coins, the simplest option is to hand-roll them yourself using paper coin wrappers. These wrappers come in denominations for pennies, nickels, dimes, and quarters, and you can buy them at most drugstores, office supply stores, or online for a few dollars. Once you have rolled and wrapped your coins, bring them to any Chase branch and deposit them like you would cash or checks.
Chase tellers will accept hand-rolled coins without charging you a fee. The coins do not need to be perfectly tight or wrapped by a machine — they just need to be sorted by denomination and wrapped in the standard paper sleeves. This method works whether you are depositing into a checking account, savings account, or any other account type you hold at Chase.
Other banks and credit unions that still have coin machines
Some regional and community banks, as well as credit unions, still maintain coin counting machines in their branches. Call ahead to confirm, because availability varies by location and institution. If you belong to a credit union, ask whether they have a machine available to members — many do, and some offer the service free while others charge a small fee.
Banks that are more common in certain regions may still operate these machines. For example, some community banks and smaller regional institutions have kept them as a customer service. Your best approach is to call branches near you and ask directly whether they have a working coin counter available to the public or to members.
Coin counting at grocery stores and retail locations
Many grocery stores with customer service desks offer coin counting machines, though they typically charge a percentage of the total amount — usually around 10 percent. For example, if you have $100 in coins, the machine might keep $10 and give you $90 in cash or a store gift card. Coinstar machines, which are the most common brand found in grocery stores and pharmacies, operate on this model.
Some Coinstar locations offer an alternative: instead of taking a percentage, you can exchange your coins for a gift card to certain retailers or restaurants with no fee. This can be useful if you shop at those stores anyway. Check the Coinstar website or call the specific location to see which options are available near you.
Rolling coins yourself as a free alternative
If you want to avoid fees and do not mind spending time on the task, rolling coins by hand is free and works at any bank. You will need paper coin wrappers, which cost just a few dollars for a large pack. Sort your coins by denomination, count out the correct number for each wrapper (25 pennies, 20 nickels, 20 dimes, or 40 quarters), and roll them tightly in the paper sleeve.
This method takes longer than using a machine, especially if you have a large volume of coins. However, it costs nothing and Chase will accept the rolls without any issue. Many people find it meditative work, and you can do it while watching television or listening to a podcast. Once rolled, store them in a bag or container until you are ready to deposit them.
What happens if you bring loose coins to a Chase teller
Chase tellers will not count loose coins at the counter for you. If you bring a bag or jar of unrolled coins and ask the teller to count and deposit them, they will decline. The bank's policy is that coins must be rolled or wrapped before deposit. This is a standard practice across most banks because it speeds up the deposit process and reduces errors.
The teller can tell you where to buy coin wrappers if you do not have them, and some branches keep a small supply on hand that they may give you. Once you have rolled your coins, return to the branch and the deposit will be processed normally. There is no charge for depositing hand-rolled coins into your account.
Frequently Asked Questions
Can I deposit coins at a Chase ATM?
No. Chase ATMs do not accept coins. You must bring rolled or wrapped coins to a teller inside the branch during business hours. ATMs only accept paper bills and checks.
Where can I buy coin wrappers?
Coin wrappers are sold at drugstores like CVS and Walgreens, office supply stores like Staples and Office Depot, and online through Amazon or other retailers. A pack of 100 wrappers costs a few dollars and will last a long time for most households.
Will Chase charge me a fee to deposit rolled coins?
No. Chase does not charge a fee to deposit hand-rolled coins into your account. The coins must be rolled in paper wrappers and sorted by denomination, but there is no deposit fee or processing charge.
What if I have a very large amount of coins to deposit?
If you have hundreds of dollars in coins, rolling them all by hand will take several hours. In that case, a Coinstar machine at a grocery store might be worth the 10 percent fee for the time you save, or you could ask a friend or family member to help you roll them. Alternatively, some banks offer bulk coin deposit services — call your local Chase branch to ask whether they can arrange this.
Do all Chase branches accept hand-rolled coins?
Yes. All Chase branches accept hand-rolled coins in paper wrappers for deposit. The coins must be sorted by denomination and wrapped correctly, but there are no exceptions by branch or account type.