Your Chase account number is on your debit card, your monthly statement, and in the Chase mobile app — you do not need to call or visit a branch.
The fastest route is your debit card itself. Look at the front: the long number printed there is your card number, not your account number. Flip it over. On the back, below the signature strip, you will see a shorter number — usually 10 to 12 digits. That is your account number. Write it down or take a photo.
If you do not have your card in front of you, open the Chase mobile app or log into Chase.com. Your account number appears in the account details section, which you can reach from your account dashboard. The exact location varies slightly depending on whether you use the app or the website, but it is always in the same general area where your account balance and recent transactions show.
Your monthly statement also lists your account number at the top. If you receive paper statements, it is printed on the front. If you view statements online through Chase, open any recent statement and look at the header — the account number is there.
Key Takeaways
- Your account number is printed on the back of your Chase debit card, below the signature strip, separate from your card number.
- The Chase mobile app and Chase.com both display your account number in your account details section.
- Your monthly statement — whether paper or online — shows your account number at the top.
- You do not need to call Chase or visit a branch; the number is always visible in at least three places you already have access to.
Finding it on your debit card
The back of your Chase debit card holds two numbers: your card number (the long one on the front) and your account number (the shorter one on the back). The account number sits below the magnetic stripe or chip, usually in a small box or printed directly on the card. It is typically 10 to 12 digits long.
This is the fastest method if you have your card. You do not need to unlock anything or log in anywhere. The number is printed in plain text and does not change unless you close the account or request a new card.
Finding it in the Chase mobile app
Open the Chase mobile app and sign in with your username and password. From your dashboard, tap the account you need the number for. The account details screen will display your account number near the top, usually alongside your account type (checking, savings, or money market) and your current balance.
If you cannot locate it on the first screen, look for a menu option labeled "Account Details," "Account Information," or "More Details." Tap that to expand the full account information. Your account number will be listed there. You can take a screenshot or write it down.
Finding it on Chase.com
Log into Chase.com with your username and password. From your accounts page, click on the account you need. Your account number appears in the account summary section, usually displayed prominently near your account balance and recent transactions.
If you do not see it when ready, look for a link or button labeled "Account Details" or "View Account Information." Clicking that will show you the full account number. Some account types also display it in a collapsible section — if you see a small arrow or "+" sign next to "Account Details," click it to reveal the number.
Finding it on your monthly statement
Whether you receive paper statements in the mail or view them online, your account number is always printed at the top of the first page. On a paper statement, it appears in the header section, usually on the right side near the statement date. On an online statement, it is in the same location — open any PDF or view the statement in your Chase account and look at the top of the page.
If you need a statement from a specific month, you can request it through Chase.com. Log in, go to your account, and look for "Statements" or "Documents." Select the month you need, and the statement will open or read. Your account number will be on it.
What to do if you cannot find it
If none of these methods work — for example, if you have lost your card, do not have the app installed, and cannot access your statements — you can contact Chase directly. Call the number on the back of your card, or if you do not have your card, call Chase customer service at 1-800-935-9935. Have your Social Security number and a form of ID ready. They will verify your identity and provide your account number over the phone.
You can also visit a Chase branch in person. Bring a government-issued ID, and a teller can look up your account number for you. This takes a few minutes but requires a trip to the bank.
The difference between your account number and card number
These are two separate numbers, and it matters which one you use. Your card number is the 16-digit number printed on the front of your debit card. It is tied to the physical card itself. If you get a new card, you get a new card number.
Your account number is the 10- to 12-digit number on the back of your card. It is tied to your actual bank account, not the card. If you get a new card, your account number stays the same. When you set up direct deposit, wire money, or pay bills by bank transfer, you use your account number, not your card number. When you make a purchase at a store or online, you use your card number.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your account number identifies your specific account. Your routing number identifies Chase itself and the branch where your account is held. You need both for wire transfers and direct deposits. Your routing number for Chase is 021000021 for most accounts, but you can confirm it by calling Chase or checking your statement.
Can I use my account number to make purchases online?
No. Online purchases require your card number (the 16-digit number on the front), the expiration date, and the CVV (the three-digit code on the back). Your account number is for bank transfers, direct deposits, and bill payments — not for card transactions.
What if I see multiple account numbers in my Chase account?
If you have more than one account with Chase — for example, a checking account and a savings account — each one has its own account number. Make sure you are looking at the correct account before you write down the number. The account type (checking, savings, money market) is displayed next to the number to help you identify which is which.
Is it safe to share my account number?
Your account number is safe to share with people you trust for legitimate purposes — like your employer for direct deposit, or a company you are paying by bank transfer. Do not share it with anyone who contacts you unexpectedly or asks for it via email or text. Chase will never ask for your account number by email or phone.