Where to find your account number in Chase online banking
Your Chase checking account number appears in multiple places in your online account. The fastest route is to log into Chase.com, select the checking account you need, and look at the account details section — your full account number is listed there. You can also find it on any check you have from that account, printed at the bottom left.
If you use the Chase mobile app, open the account, tap the three dots or menu icon, and select "Account Details" or "Account Information." The account number displays when ready. This method works whether you're on iOS or Android.
A third option is to call Chase customer service at the number on the back of your debit card. A representative can read your account number to you over the phone, though this takes longer than the online methods.
Key Takeaways
- Your account number appears in the account details section of Chase.com after you log in and select your checking account.
- The Chase mobile app shows your account number under Account Details or Account Information — usually accessible through a menu icon.
- Any check from your account has the account number printed at the bottom in the second set of numbers.
- Chase customer service can provide your account number by phone if you cannot access online banking.
What information you see when you log in
When you log into Chase.com and select your checking account, the main dashboard shows your account balance and recent transactions. Below the balance, you'll see a section labeled "Account Details," "Account Information," or sometimes just the account name. Click or tap that section to expand it.
The expanded view displays your full account number, routing number, and sometimes the account type (like "Chase Total Checking"). Write down or screenshot whichever numbers you need. The routing number is the same for all Chase accounts at your branch, but the account number is unique to this specific account.
Using the mobile app instead of a computer
The Chase mobile app often shows account information faster than the website, especially if you check frequently. After logging in, select the checking account from your list of accounts. At the top or bottom of the account screen, look for a menu icon (three horizontal lines or three dots).
Tap that menu and select "Account Details," "Account Information," or "View Account Details." Your account number, routing number, and other account identifiers appear on the next screen. You can take a screenshot or write it down from there.
If you cannot find a menu icon, try swiping left or right on the account name itself — some versions of the app reveal account details this way instead.
Reading the account number from a check
Every check from your Chase account has your account number printed on it. Look at the bottom of the check. You'll see a series of numbers in this order: routing number, account number, check number. The account number is the middle set of numbers and is usually 10 to 12 digits long.
This method works even if you cannot access online banking or the mobile app. If you don't have a check handy, you can order new checks from Chase through your online account or by calling customer service.
What to do if you cannot log in
If you've forgotten your Chase password or cannot access your account for another reason, call Chase at the number on the back of your debit card. A representative will verify your identity by asking for your Social Security number, date of birth, and other personal information, then provide your account number over the phone.
This process usually takes five to ten minutes. Have your debit card or a recent statement nearby so you can answer security questions quickly. The representative can also help you reset your password so you can log in yourself next time.
Routing number versus account number
Your Chase account number and routing number are different. The routing number is the same for all Chase customers at your branch location — it identifies Chase as the bank. The account number is unique to your specific checking account and is what distinguishes it from any other accounts you hold.
When you set up direct deposit or automatic payments, you usually need both numbers. The routing number tells the other bank where to send the money; the account number tells Chase which of your accounts to deposit it into. If you provide only one, the transaction will fail.
Keeping your account number find
Your account number is not as sensitive as your PIN or password, but you should still treat it carefully. It's safe to share with your employer for direct deposit or with a business you're paying. Do not share it in response to unsolicited emails or phone calls, even if the caller claims to be from Chase.
Chase will never ask for your account number by email or unsolicited phone call. If someone contacts you claiming to be from Chase and asking for account details, hang up and call the number on the back of your debit card instead. This protects you from scams that impersonate the bank.
Frequently Asked Questions
Can I find my account number without logging into Chase.com?
Yes. Any check from your account shows the account number at the bottom. You can also call Chase customer service at the number on your debit card, and a representative will provide it after verifying your identity.
Is my account number the same as my debit card number?
No. Your debit card number is different from your account number. The card number is printed on the front of the card; your account number is in your online account or on a check. Both are tied to the same account, but they are separate numbers.
What if I have multiple Chase checking accounts?
Each account has its own account number. Log into Chase.com, select the specific account you need from your list, and view its details. The account number shown applies only to that account. If you have multiple accounts, make sure you're looking at the right one before writing down the number.
Do I need my account number to transfer money between my own Chase accounts?
No. When you transfer money between your own Chase accounts through online banking, the system shows your accounts by name and lets you select them without typing numbers. You only need the account number when transferring to a different bank or setting up external transfers.