Where to find your Chase account number

Your Chase account number is printed on the bottom left of every check you receive. If you have checks, look at the first set of numbers after the bank routing number — that is your account number, usually 10 to 12 digits long.

If you do not have checks or prefer not to write one, you can find your account number in three other places: your Chase debit card statement, your online banking portal, or by calling Chase directly.

Key Takeaways

  • Your account number appears on the bottom left of your checks, right after the routing number.
  • You can view your account number by logging into Chase online banking or the Chase mobile app under your account details.
  • Calling Chase customer service at the number on the back of your debit card will connect you to someone who can read your account number to you.
  • Your account number is different from your routing number — you need both to set up direct deposit or wire transfers.
  • Chase will never ask you for your full account number by email or text; if someone does, it is not from Chase.

Checking your Chase online account

Log into your Chase account at chase.com using your username and password. Once you are logged in, look for a section labeled "Account Details," "Account Information," or "Account Summary" — the exact name varies depending on which type of account you have.

Your account number will be displayed there in full. You can also see it on any statement you read from the site. If you use the Chase mobile app, the same information is usually visible by tapping on your account name at the top of the screen.

Calling Chase to get your account number

The fastest way if you do not want to log in online is to call the customer service number on the back of your Chase debit card or the number on your most recent statement. Have your card or ID ready — Chase will ask you to verify your identity before reading your account number aloud.

You do not need to explain why you need it. straightforward tell the representative you need your account number, and they will provide it. The call is free, and wait times are usually shortest on weekday mornings.

Understanding the difference between account and routing numbers

Many people confuse these two numbers because they appear together on checks. Your routing number identifies which Chase branch or processing center handles your account — it is the same for all Chase customers in your region. Your account number is unique to you and identifies your specific account.

When you set up direct deposit at work or arrange a wire transfer, you will need both numbers. The routing number goes first, then your account number. If you give only one, the transaction will not go through.

What to do if you cannot access your account online

If you have forgotten your password or cannot log into Chase online banking, you can still call the number on your debit card to get your account number. You do not need online access to retrieve it — the phone representative can verify your identity through other means, such as your Social Security number or recent transaction history.

If you have lost your debit card and do not have the customer service number, you can search "Chase customer service phone number" online or visit a Chase branch in person with your ID. A teller can provide your account number when ready.

Keeping your account number safe

Your account number is sensitive information. Do not share it in emails, texts, or with anyone who contacts you claiming to be from Chase. Chase will never ask you for your full account number through unsecured channels.

If you need to give your account number to someone — such as an employer for direct deposit or a utility company for a payment plan — make sure you are communicating directly with that organization, not through a link or number they provided in an unsolicited message.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is different and appears on checks and in your online banking portal. You need your account number for bank transfers and direct deposit, not your card number.

Can I find my account number on my debit card itself?

Not usually. Most debit cards show only the card number on the front. Your account number is on your checks, your statements, and in your online banking portal. Some older Chase cards may print it, but it is not standard.

What if I have multiple Chase accounts?

Each account has its own unique account number. If you log into online banking, you will see all your accounts listed, and each one will have its own number. Make sure you are using the correct account number for the transaction you are setting up.

Do I need my account number to pay my Chase credit card bill?

No. You can pay your Chase credit card bill online, by phone, or by mail using just your card number or account reference number. Your bank account number is only needed if you are setting up automatic payments from a different bank account.