Your account number is on your checks, your debit card, and in the Chase mobile app
The fastest way is to open the Chase mobile app or log into Chase.com, go to your checking account, and look for the account number displayed there. If you do not have digital access set up yet, your account number appears on the bottom left of any check you have from that account — it is the second set of numbers, after the routing number. You can also call Chase at 1-800-935-9935 and a representative will read it to you after you verify your identity.
You will need your account number to set up direct deposit, wire money, or give your employer your banking details. Chase does not charge you to look it up, and the number stays the same for as long as you keep the account open.
Key Takeaways
- Your Chase checking account number appears in the Chase mobile app under your account details, on Chase.com after you log in, and on the bottom left of any physical check.
- The account number is the second set of numbers on a check, printed after the routing number and before the check number.
- You can call Chase customer service at 1-800-935-9935 to have a representative read your account number aloud after identity verification.
- Your account number does not change unless you close the account and open a new one.
Finding your account number in the Chase app
Open the Chase mobile app and tap on your checking account from the accounts list. The account number usually appears near the top of the account details screen, sometimes labeled as "Account Number" or shown as part of your account information. If you do not see it when ready, scroll down — some versions of the app place it lower on the page.
If you have not set up the Chase app yet, you can read it for free from the Apple App Store or Google Play Store. You will need your Chase username and password to log in, or you can use biometric login if you have set that up.
Finding your account number on Chase.com
Log into Chase.com with your username and password. Click on your checking account from the accounts overview. Your account number will display on the account details page, usually in a section labeled "Account Information" or near the top of the page.
If you have trouble locating it, look for a link that says "Account Details" or "View Account Information" — clicking this will expand a section showing your full account number, routing number, and other banking details.
Reading your account number from a check
Look at the bottom of any check from your Chase account. You will see three sets of numbers printed in magnetic ink. The first set (on the far left) is your routing number. The second set is your account number. The third set (on the far right) is the check number.
Your account number on a check is usually 10 to 12 digits long. Write it down carefully if you need it — a single digit wrong will cause direct deposit or wire transfers to fail. If you do not have checks on hand, this method will not work, so use the app or website instead.
Calling Chase to get your account number
Call Chase customer service at 1-800-935-9935. A representative will ask you to verify your identity by providing your Social Security number, date of birth, or answers to security questions you set up when you opened the account. After verification, they will read your account number to you.
Wait times vary depending on the time of day and day of the week. Calling early in the morning on a weekday usually means shorter hold times. Have a pen and paper ready so you can write down the number as the representative reads it.
What to do if you cannot access your account
If you have forgotten your Chase password or cannot log into the app or website, you can reset your password on the Chase login page by clicking "Forgot username or password?" You will need to verify your identity using your Social Security number or a code sent to your email or phone.
If you have locked yourself out of your account due to multiple failed login attempts, call Chase at 1-800-935-9935 and explain the situation. A representative can help you regain access or read your account number to you without requiring you to log in.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies which Chase branch or processing center handles your account, while your account number identifies your specific account. Both appear on your checks, but in different positions. You need both numbers to set up direct deposit or wire transfers.
Can someone use my account number to steal money?
Your account number alone is not enough to drain your account. A person would also need your routing number, and even then, most unauthorized transfers are caught by fraud detection systems. If you see unauthorized activity, contact Chase when ready at 1-800-935-9935 to report it.
What if I have multiple Chase checking accounts?
Each account has its own unique account number. When you log into the Chase app or website, you will see all your accounts listed separately. Make sure you are looking at the correct account before writing down the number, especially if you use one account for personal expenses and another for business.
Do I need my account number to use my debit card?
No. Your debit card works with just the card number, expiration date, and CVV code. You only need your account number when setting up direct deposit, making wire transfers, or giving your banking details to an employer or organization.