Where to find your account number on your Chase statements and online

Your Chase account number appears on almost every piece of paper Chase sends you. The easiest place to look is your monthly statement — it's printed in the top right corner, usually next to your account type. If you have a checking account, it's on your checking statement. If you have a savings account, it's on that statement instead. The number is typically 10 digits long, though some older accounts may be slightly different.

If you don't have a recent statement, log into your Chase online account or mobile app. Once you're signed in, go to the account details or account information section — the exact location depends on whether you're using a computer or phone, but it's usually listed under "Account Details" or "Account Settings." Your account number will be displayed there alongside your routing number and other account information.

You can also call Chase directly at the number on the back of your debit or credit card. A representative can read your account number to you over the phone. This takes about two minutes and requires you to verify your identity with your Social Security number or other personal information.

Key Takeaways

  • Your account number is printed on every monthly statement Chase sends you, usually in the top right corner.
  • You can view your account number by logging into your Chase online account or mobile app under Account Details.
  • Calling the customer service number on the back of your Chase card will connect you to a representative who can provide your account number after identity verification.
  • Your account number is 10 digits long for most current Chase accounts and is different from your routing number.

What your account number is used for

Your account number identifies which specific account the money is going to or coming from. When you set up a direct deposit, transfer money between banks, or pay a bill by check, you provide your account number so the payment reaches the right place. Banks use the account number plus the routing number together — the routing number tells the system which bank, and the account number tells it which account at that bank.

You'll need your account number when you're setting up payroll deposits, arranging automatic bill payments, or receiving wire transfers. Some employers ask for it before your first paycheck. Landlords or utility companies may ask for it if you want to pay by automatic bank transfer instead of check or credit card.

Difference between account number and routing number

Your routing number identifies Chase itself — it's the same for every Chase customer in your region. Your account number identifies your specific account within Chase. You need both pieces of information to move money in or out of your account.

The routing number is also printed on your statement and in your online account details. For most Chase checking accounts, the routing number is 021000021, though some regions use different numbers. Your account number is unique to you and changes only if you close the account and open a new one.

Getting your account number if you've lost access to your account

If you can't log into your Chase account online, you can still call the customer service number on the back of your Chase card. You won't need to log in — the representative will verify your identity using information only you would know, like your Social Security number, date of birth, or recent transactions.

If you don't have your card, you can visit a Chase branch in person with a government-issued ID. A banker can look up your account number and provide it to you when ready. This is the fastest way to get the information if you're in a hurry.

Account number security and when to share it

Your account number is not as sensitive as your PIN or online password, but you should still be careful about who you give it to. It's safe to share your account number and routing number with your employer, your bank, or a company you're paying intentionally. These are the situations where you'll need to provide it.

Do not share your account number with someone who calls you unexpectedly claiming to be from Chase, even if they seem to know other details about your account. Chase will never ask for your account number over the phone — they already have it in their system. If someone is asking for it unsolicited, it's a scam. Hang up and call Chase directly using the number on your card.

Frequently Asked Questions

Is my account number the same as my card number?

No. Your card number is the 16-digit number on the front of your debit or credit card. Your account number is a separate 10-digit number that identifies your bank account. They are not the same thing, and you should not use one in place of the other.

Can I change my account number?

You cannot change your existing account number. If you need a different account number, you would have to close your current account and open a new one, which gives you a new account number. This is rarely necessary and creates complications with direct deposits and automatic payments, so most people keep the same account number for years.

What if I see multiple account numbers in my Chase account?

If you have more than one account with Chase — for example, a checking account and a savings account — each one has its own account number. Look at your statements to see which number belongs to which account, or check your online account details where each account is listed separately with its own number.

Do I need my account number to use my debit card?

No. You only need your debit card number, expiration date, and CVV to make purchases or withdraw cash. Your account number is only needed for bank transfers, direct deposits, and bill payments that pull money directly from your account.