Your Chase account number is on your debit card, checks, and online banking portal
The fastest way to find your Chase account number depends on what you have in front of you right now. If you have your debit card, look at the bottom left—the full number printed there is your account number, though it may include extra digits. If you have a checkbook, the account number appears on the bottom left of any check, between the routing number and the check number. If you can log into your Chase online account or mobile app, your account number is listed under account details or account information.
Chase account numbers are 10 digits long. When you see a longer number on your card or check, the first digits are the routing number (which identifies Chase itself), and the middle 10 digits are your account number. Knowing which part is which matters when you need to give it to someone—your employer for direct deposit, a creditor for a payment, or Chase itself for a service request.
Key Takeaways
- Your Chase account number is the 10-digit number on the bottom left of your debit card, between the routing number and the check number.
- You can also find it by logging into your Chase online account or mobile app under account details.
- If you do not have your card or checks and cannot log in, call Chase customer service at the number on the back of your card or statement.
- Chase will verify your identity before giving you your account number over the phone, using information like your Social Security number or recent transactions.
Finding your account number on your debit card
Look at the bottom of your Chase debit card. You will see a long string of numbers. The first four or five digits are the routing number. The next 10 digits are your account number. The remaining digits on the right are the check digit and other identifiers. If the card is worn or the numbers are hard to read, you can request a replacement card from Chase at no cost.
If you have a business debit card or a card linked to a joint account, the account number is still in the same position on the card. The account number itself does not change based on the type of account or how many people have access to it.
Finding your account number on a check
Open your checkbook and look at the bottom of any check. You will see three groups of numbers separated by vertical lines. The first group is the routing number (usually nine digits). The middle group is your account number (10 digits). The third group on the right is the check number. Write down only the middle group if you need to provide your account number to someone.
If you have not ordered checks yet or your checks have run out, you can still use your debit card or online account to find the number. You do not need to order new checks just to locate your account number.
Finding your account number online or in the mobile app
Log into your Chase account at chase.com or open the Chase mobile app. Once you are signed in, look for a section labeled "Account Details," "Account Information," or "Accounts." Your account number will be displayed there, often with the option to copy it or view the full number. Some versions of the app show it under the account name at the top of the screen.
If you have multiple Chase accounts (checking, savings, credit card), each one has its own account number. Make sure you are looking at the correct account before you copy the number down. The online portal and app are updated in real time, so the number you see there is always current.
Getting your account number if you cannot access your card or online account
Call Chase customer service at the number on the back of your statement or on the Chase website. Have your Social Security number, date of birth, and a recent transaction amount ready. Chase will verify your identity using this information before they give you your account number over the phone.
If you are locked out of your online account, you can reset your password through the login page before calling. If your card is lost or stolen, tell Chase that when you call—they may offer to send a replacement card with the account number printed on it, or they may read it to you when ready after verification.
What to do if you need your account number urgently
If you need your account number right now and cannot access your card, checks, or online account, call Chase at 1-800-935-9935 (the general customer service number). Have your identification ready. Chase customer service representatives can verify your identity and provide your account number within minutes.
If you are trying to set up direct deposit for work, tell your employer that you are waiting for verification—most employers will hold the request for a few days while you gather the information. If you are making a payment to Chase itself and do not have your account number, you can often make the payment using your card number instead, and Chase will route it to the correct account.
Frequently Asked Questions
Is my Chase account number the same as my debit card number?
No. Your debit card number is the full number printed on the front of your card. Your account number is a 10-digit number that is part of the longer number on the bottom of the card. They are different, and you should use the correct one depending on what you are doing—use your card number for purchases, and your account number for bank transfers or direct deposit.
Can I use my routing number instead of my account number?
No. Your routing number identifies Chase as the bank, but your account number identifies your specific account within Chase. Both are needed together for direct deposit, wire transfers, and ACH payments. If you provide only the routing number, the transaction will not go through.
What if the numbers on my card are faded or unreadable?
Request a replacement debit card from Chase through your online account or by calling customer service. The replacement is free and usually arrives within 7 to 10 business days. In the meantime, you can find your account number through your online account or by calling Chase.
Do I need to memorize my account number?
You do not need to memorize it, but it is useful to write it down and keep it in a safe place separate from your card. You will need it for direct deposit, setting up bill pay, and some customer service calls. Do not share it with anyone you do not trust, and do not post it online.