Where to find your account number in Chase online banking

Your Chase checking account number appears in several places within your online account. The fastest route is to log into Chase.com, go to your checking account, and look at the account details section — your full account number is listed there. You can also find it on any check you have ordered through Chase, printed in the bottom left corner after the routing number.

If you do not have checks or prefer not to log in, you can call Chase customer service at the number on the back of your debit card. They will verify your identity and read your account number to you over the phone. This takes about five minutes and requires your Social Security number and date of birth.

Key Takeaways

  • Your account number is visible in the account details section when you log into Chase.com on a computer or the Chase mobile app.
  • The account number also appears on any checks you have ordered, printed after the routing number at the bottom left.
  • If you cannot access online banking, calling Chase customer service using the number on your debit card will get you the number within minutes.
  • Your account number is nine digits and is specific to your individual checking account, not shared across multiple accounts.

Logging into Chase online banking to view your account number

Go to Chase.com and enter your username and password. If you do not have a username yet, you can create one using your Social Security number and other identifying information. Once logged in, you will see a dashboard showing all your accounts.

Click on your checking account to open it. The account details will display at the top or in a sidebar — look for a section labeled "Account Details," "Account Information," or "Account Number." Your nine-digit account number will be shown there. Some versions of the Chase website also show it next to your account name at the top of the page.

Finding your account number in the Chase mobile app

Open the Chase mobile app and log in with your username and password. Tap on your checking account from the list of accounts shown on the home screen. The account number will appear near the top of the account page, usually below or next to your account name and current balance.

If you do not see it when ready, look for a menu icon (three horizontal lines) or an information icon (circle with an "i") within the account view. Tapping this will often expand additional account details, including your full account number. The number will be nine digits.

Using your checks to locate the account number

If you have ordered checks from Chase, your account number is printed on every check. Look at the bottom of the check — you will see three sets of numbers separated by colons. The first set is your routing number (nine digits), the second set is your account number (nine digits), and the third is your check number.

This method works even if you have not yet used the checks or do not have online banking set up. The account number printed on checks is permanent and will not change unless you close the account and open a new one.

Contacting Chase by phone for your account number

Call the customer service number on the back of your Chase debit card. You will be asked to verify your identity using your Social Security number, date of birth, and possibly other information. Once verified, a representative will read your account number to you.

This method takes about five to ten minutes and does not require you to remember a password or have internet access. You can also use this route if you have forgotten your online banking password and do not want to reset it before getting your account number.

What to do if you cannot find your account number online

If you are logged into Chase.com or the app but do not see your account number displayed, try refreshing the page or closing and reopening the app. Sometimes the account details section loads slowly or appears in a different location depending on which version of the website or app you are using.

If refreshing does not work, the fastest option is to call Chase customer service using the number on your debit card. They can confirm your account number within minutes and can also help troubleshoot why it is not showing in your online account. You can also visit a Chase branch in person with your debit card and a photo ID, and a teller will provide your account number when ready.

Frequently Asked Questions

Is my account number the same as my routing number?

No. Your routing number identifies which Chase branch or processing center handles your account, while your account number identifies your specific account within Chase. Both appear on your checks — the routing number comes first, then your account number. You need both numbers to set up direct deposit or wire transfers.

Can I see my account number on my debit card?

No. Your debit card shows your card number (the 16-digit number on the front), but not your checking account number. The account number is separate and only appears in online banking, on your checks, or through customer service.

What if I have multiple Chase checking accounts?

Each account has its own nine-digit account number. When you log into Chase online banking, you will see all your accounts listed. Click on each one to view its individual account number. The account number is unique to that specific account and will not be shared with your other accounts.

Do I need my account number to use my debit card?

No. Your debit card works with just the card number, expiration date, and CVV. You only need your account number for things like setting up direct deposit, receiving wire transfers, or providing banking information to employers or other institutions.