Where to find your account number on your Chase debit card
Your Chase checking account number is printed on the front of your debit card, below your name. It is the second set of numbers you see — usually 10 digits long. The first set of numbers (typically 16 digits) is your card number, which is different from your account number. The account number is what you need when you set up direct deposit, wire money, or give payment instructions to someone.
If your debit card is lost, expired, or you straightforward cannot find it, you have other ways to locate this number without ordering a new card.
Key Takeaways
- Your checking account number appears on your debit card below your name, separate from your 16-digit card number.
- You can find your account number by logging into Chase online banking or the mobile app under account details.
- Calling Chase customer service at the number on the back of your card or a recent statement will give you the number when ready.
- Checks you have ordered from Chase also print your account number on them, usually at the bottom left.
- Your account number is safe to share with employers, banks, and other organizations that need it for direct deposit or payments.
Checking your account number through Chase online banking
Log into your Chase account at chase.com using your username and password. Once you are signed in, look for "Accounts" or "Account Details" — the exact wording depends on which version of the website you see. Click on the checking account you want information about.
Your account number will appear on that page, usually near the top. You can also see your routing number here, which is a separate nine-digit code you may need for direct deposit or wire transfers. Write down both numbers if you need them, or take a screenshot.
Finding your account number in the Chase mobile app
Open the Chase mobile app and sign in. Tap the checking account you want to view. Look for an option that says "Account Details," "Account Info," or a gear icon — this varies slightly depending on your phone type and app version.
Your account number and routing number will both be displayed there. The app usually lets you copy the number directly to your clipboard, which you can then paste into an email or form.
Calling Chase to get your account number
If you prefer to speak with someone, call the customer service number on the back of your debit card or on a recent bank statement. Have your Social Security number or card number ready so Chase can verify who you are. A representative will give you your account number over the phone.
This method is fastest if you need the number right away and do not have access to a computer or the app. The wait time varies depending on how busy the line is, but Chase customer service is typically available during business hours and some evenings.
Locating the number on your checks
If you have ordered checks from Chase, your account number is printed at the bottom left of each check. It appears after the routing number and before your check number. This is the same account number that appears on your debit card and in online banking.
You do not need to order new checks just to find this number — it is the same across all your Chase documents and accounts.
Understanding the difference between account number and routing number
Your account number identifies your specific checking account at Chase. Your routing number identifies Chase itself as the bank. When you set up direct deposit with an employer, you usually need both numbers. When you receive a wire transfer, the sender needs both. When you pay a bill from your checking account, you typically only need the account number.
Chase's routing number is the same for all customers in the same region, but your account number is unique to you. Never share your account number with someone you do not trust, though it is safe to give it to your employer, your bank, or other financial institutions you do business with.
What to do if you cannot access online banking or the app
If you have forgotten your online banking password or cannot log in for another reason, you can still call Chase customer service using the number on your debit card or a statement. You do not need to be logged in to get your account number — Chase will verify your identity and provide it.
You can also visit a Chase branch in person with a photo ID. A teller can print your account number for you or write it down on a piece of paper. This takes only a few minutes and requires no appointment.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is 16 digits and appears on the front of your card. Your account number is 10 digits and appears below your name on the same side. They are different numbers that identify different things.
Can I find my account number on my bank statement?
Yes. Your account number appears on every statement Chase sends you, usually near the top or in the account details section. If you have a recent statement, you can find it there without logging in online.
Is it safe to give my account number to my employer?
Yes. Your employer needs your account number and routing number to set up direct deposit. This is a normal, safe transaction. Your account number alone cannot be used to withdraw money without your authorization.
What if I lost my debit card and need my account number right now?
Call Chase customer service at the number on a recent statement or ask a family member to log into your account online and read it to you. You can also visit a Chase branch with your ID. You do not need your card to find this information.
Do I need both my account number and routing number for direct deposit?
Yes. Your employer will ask for both. Your routing number tells them which bank to send the money to, and your account number tells them which account within that bank. Both are printed on your checks and visible in online banking.