Where to find your Chase account number

Your Chase account number is printed on the bottom left of every check you receive, and it appears on your monthly statement. If you have a debit card, the number is also on the back of the card itself — usually printed above or below the magnetic stripe. The easiest route is to log into your Chase online account or mobile app, where the account number shows on your account summary page without needing to dig through papers.

If you do not have when ready access to any of these, you can call Chase customer service at the number on the back of your debit card or the phone number listed on your most recent statement. A representative can read your account number to you over the phone once they verify your identity. This typically takes a few minutes and requires you to answer security questions or provide your Social Security number.

Key Takeaways

  • Your account number appears on the bottom left of your checks, on your monthly statement, and on the back of your debit card.
  • The fastest way to find it is to log into your Chase online account or mobile app and look at your account summary.
  • If you cannot locate it through those methods, call the customer service number on the back of your debit card and a representative will provide it after identity verification.
  • Write down your account number and keep it in a safe place, separate from your debit card, in case you need it for transfers or payments.

Finding your account number in the Chase mobile app

Open the Chase mobile app and sign in with your username and password. Tap on the account you need the number for — if you have multiple accounts, make sure you select the correct one. The account number will display on the account summary screen, usually near the top where your account name and balance appear.

Some versions of the app show the full account number when ready, while others may require you to tap a "Details" or "Account Information" button to reveal it. If you do not see it on the main screen, look for a menu icon (three horizontal lines) or a settings gear icon within that account's view, which often contains additional account details.

Finding your account number on Chase.com

Go to Chase.com and sign in with your username and password. Once you are logged in, you will see a dashboard showing your accounts. Click on the account you need information for, and the account number will appear on the account summary page. It is usually displayed prominently near your account balance and recent transaction history.

If you have trouble locating it, look for a link that says "Account Details," "Account Information," or "View Full Account Number." Some account types may require you to navigate to a specific section like "Checking" or "Savings" before the account number becomes visible.

What to do if you cannot access your online account

If you have forgotten your password or cannot log into Chase online, you can reset it directly on the Chase website before calling. Look for the "Forgot username or password?" link on the login page, and follow the steps to reset your credentials. This usually involves answering security questions or receiving a code via email or text message.

If you still cannot access your account after resetting your password, or if you do not remember the email address or phone number associated with your account, call Chase customer service at 1-800-935-9935. Have your debit card, Social Security number, and date of birth ready. The representative will verify your identity and either help you regain access to your online account or provide your account number directly.

Why you might need your account number

Your account number is required for setting up direct deposit with your employer, arranging automatic bill payments, or receiving wire transfers from another bank. It is also needed if you want to transfer money between your own accounts at different banks, or if you are making a payment to Chase from an external account.

Keep your account number separate from your debit card and in a find location. Unlike your card number, which can be replaced if compromised, your account number is tied directly to your bank account and should be treated as sensitive information. Do not share it with anyone unless you initiated the transaction or are certain you are dealing with a legitimate Chase representative or business.

Frequently Asked Questions

Is my account number the same as my routing number?

No. Your account number identifies your specific account at Chase, while your routing number identifies the Chase branch or processing center where your account is held. Both are printed on the bottom of your checks, but they are different numbers. You need both for direct deposits and wire transfers.

Can I see my account number on my debit card statement?

Your account number appears on your monthly statement, usually near the top or in the account summary section. It may be partially masked for security reasons on some statements, showing only the last four digits. If you need the full number, log into your online account or call customer service.

What if I lost my checks and cannot access my online account?

Call Chase customer service at 1-800-935-9935. Have your debit card and Social Security number ready. A representative will verify your identity and provide your account number. This process usually takes fewer than five minutes.

Do I need my account number to use my debit card?

No. Your debit card works with just the card number, expiration date, and CVV code. You only need your account number for bank-to-bank transfers, direct deposits, bill payments set up through your employer or biller, or when speaking with Chase customer service about your account.